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The company has been the best. I had trouble with the delivery carrier, trees were not handled as directed, both very dried out. 1 survived and is in the ground, the river birch had to be replaced. Fast growing company was great sent another. UPS seem to be the problem. This tree was also without water, most likely not kept upright. Branches still have green when scratched, leaves dehydrated. I kept it on the porch, leaves still not improving. It is Nov. With rains coming so I have now planted it. I am sure it has a better chance in the ground. Your exchange was so appreciated, and I expect this river birch to pull through.
My plants were healthy and arrived in a timely manner
We felt the trees that we got were in good condition.
I had one tree arrive dead and it was replaced quickly and without any problems! The other trees I purchased are doing great!
The 6-7 foot tree I ordered arrived looking dead. I planted it correctly like I've do so with other local trees I've purchased. The tree didn't put on any leaves or show any growth. I had to contact Fast-Growing Trees to request a replacement tree against the "Free 1 Year Warranty". After several emails, I learned I would get a warranty credit toward the purchase of another tree. The process was tedious.
The 5 in 1 apple tree showed up in great condition and larger than expected
I did not receive the package on the first delivery attempt. A Replacement shipment had to be sent out.
I initially ordered 2 Sakura cherry trees from Fast Growing Trees. One has done very well, but the other still struggles, four years later, with a deep bark fissure. It is slowly mending, so I suspect that it will eventually heal and be alright. My next order, one year later, was for 2 more Sakura cherry trees of the same size. Upon opening the box, I was disappointed in their smaller size, even though I had ordered the same large size as the previous order. After much struggle, these two trees appears to be growing out of their earlier problems, of small size and one having a bark fissure that should be healed by next year. Thus, I can only give your company 4 stars and not 5, because the quality of the plant is not always up to the standard described on the website.
Great service! Great plants! Excellent guarantees!
The tree was delayed and was in bad condition on arrival
The tree description said 2-4 feet. It was more like 1-2 feet
I have had very good luck with these guys until recently. This past summer I bought a cold hardy avocado tree and 23 green arborvitaes. The avocado tree was doa with all the leaves in the bottom of the box. The arborvitaes arrived with no issues but one of them turned gray and died for some reason. Now another one next to it is doing the same thing! I understand that things happen and living things die sometimes unexpectedly. Now they want to replace only one of the arborvitaes and charge me shipping charges on the avocado tree replacement. It may be time for me to find a new place to buy my trees it seems.
Everyone always tells me to not buy plants from big box stores... so I researched and came across Fast Growing Trees. I spent 2X what I would have spend had I bought it at a box store. The first one arrived covered in white, powdery mildew. When I contacted the company, they told me that this is normal and it should be okay. NOT ACCEPTABLE. So they sent me another... it was smaller and also covered in a fungus as well. I won't ever purchase a plant over the internet again. I want to see the actual plant and know its healthy.
Purchased a small tree for a different home. The plant did well and is still growing with the new owner.
Very good products. Were not damaged in shipping process.
Trees are fuller than expected when ordering online. Very happy so far
Prices seem competitive and plants have been packaged well. I received one that was damaged and when I contacted the company they sent me a new plant quickly.
Easy checkout, nice descriptions, healthy and attractive plants.
My trees arrived in perfect conditions and they look precious in front yard.
Helpful insights to assist client with planting information