Trees.com

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Trees.com
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Trees.com Reviews Summary

Trees.com has 32,469 customer reviews and ranks 1st in the Plants category. Common review topics include customer service, fruit trees, lemon tree.

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1 review
0 helpful votes
Follow M D.
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It was alright
July 18, 2026

The tree i ordered last was not full or healthy and took a long time to get healthy with care. Hoping this time around is different

Date of experience: July 7, 2026
1 review
0 helpful votes
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They respond to my inquiries.
July 17, 2026

I honestly would have a rave review if half the plants were not dead on arrival or not spilled from their pots and the other not died within two weeks of planting. I would be perfectly happy to have received a giftcard to spend the money I had already spent as I please. No issue would exist.

Date of experience: July 7, 2026
Wisconsin
1 review
0 helpful votes
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Arduous and unfriendly thrive and survive process.
July 17, 2026

Arduous and unfriendly thrive and survive process.

Date of experience: July 7, 2026
North Carolina
1 review
0 helpful votes
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SHIPPING
July 17, 2026

Tree was shipped upside down in the box so when I received it, outside arrows were upside down, tree matched that but it made the delivery deliver it upside down.

Date of experience: July 7, 2026
Ohio
1 review
0 helpful votes
Follow Deborah S.
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I love FGT! They are always on time, have a great selection and I can find out the information on my new plants easily if I need it. Up until this last order of juniper, I have never had anything with a blemish. Sometimes I think the shippers play soccer with the boxes, but the plants are packaged well and have done fine.

Date of experience: July 7, 2026
1 review
0 helpful votes
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Excellent customer service and beautiful plants.
July 17, 2026

I am very pleased with how well customer service handled my issues.

Date of experience: July 7, 2026
West Virginia
1 review
0 helpful votes
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Customer Service
July 17, 2026

Purchased approximately 20 Thuja Green Giants. 2 died within the first year and were replaced quickly without hassle.

Date of experience: July 7, 2026
1 review
0 helpful votes
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Prayers
July 17, 2026

Hopeful this one makes it to grow, I had problems with the last tree sent the next day leaves curled dried out & dropped right away even with struck instructions from you

Date of experience: July 7, 2026
1 review
0 helpful votes
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Still no product.
July 17, 2026

I still have not received my first order but trying to give you all another try based upon the reviews of others.

Date of experience: July 6, 2026
Virginia
1 review
0 helpful votes
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Excellent trees for the price
July 17, 2026

Trees arrived on time... ordered 1-2 foot Arizona Cypress -- all trees were 2 feet or taller and healthy.

Date of experience: July 6, 2026
1 review
0 helpful votes
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Received nice plants and trees from my first purchase, which were well packaged, and I feel good with this company.

Date of experience: July 6, 2026
Pennsylvania
1 review
0 helpful votes
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Ehh. On the fence
July 17, 2026

Ficus was shipped when very cold and began loosing leaves right after arrival.died within 2 months

Date of experience: July 6, 2026
Florida
1 review
0 helpful votes
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3 trees already died
July 16, 2026

The delivery was good
I planted then then 3 of them died 15 months later

Date of experience: July 6, 2026
1 review
0 helpful votes
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Box marked incorrect
July 16, 2026

Top of box was the bottom. When I opened the box it fell on its to and broke 3 branches. 1 branch remains on my crepe Myrtle tree but I planted it anyway

Date of experience: July 6, 2026
New York
1 review
0 helpful votes
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They have answered my questions and are available to take a call. You talk to a live person, not an A. I. generated robot.

Date of experience: July 6, 2026
1 review
0 helpful votes
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Fair and friendly company!
July 16, 2026

I thought our last order was shorted because it stated it would be delivered in 2 separate packages. We received 2 packages but we were still short on the plants we ordered. I called Fast Growing Trees and they were going to ship out the plants we did not receive. But, within a couple of hours after calling we received a 3rd package with had the rest of our plants. I called Fast Growing Trees back and told them not to ship the order because I received my missing plants just now. But, they were awesome when it came to making everything right! Thank you

Date of experience: July 6, 2026
1 review
0 helpful votes
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2nd try to grow a tropical fruit tree
July 16, 2026

Received a $50 credit because the avocado tree died after 1 1/2 years.

Date of experience: July 6, 2026
Michigan
2 reviews
0 helpful votes
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Nancy Garrison Passion Fruit
July 16, 2026

I ordered a passion fruit vine a few months ago, and I'm already looking at fruit

Date of experience: July 6, 2026
1 review
0 helpful votes
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Customer service stands behind the guarantees
July 16, 2026

I have had good luck with the trees I purchased from them

Date of experience: July 6, 2026
Virginia
2 reviews
5 helpful votes
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Highly stressed plant was delivered
July 16, 2026

Fiddle leaf fig 5-6' in height was delivered back in June. When it arrived, it had lost 4 healthy leaves, has significant signs of stress on the existing leaves. Lots of curling, crispy edges that I had to remove which were full, large leaves.

Date of experience: July 6, 2026

From the business

  • +1 800-973-8959
  • Fort Mill, SOUTH CAROLINA, United States
  • Founded in 2003
+374
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