Trees.com

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Trees.com
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Trees.com Reviews Summary

Trees.com has 32,456 customer reviews and ranks 1st in the Plants category. Common review topics include customer service, fruit trees, lemon tree.

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South Carolina
1 review
7 helpful votes
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Buyer Beware
May 3, 2016

Don't, and I repeat, don't ever buy a tree from this company. Received a "tree" from this company as a gift. What I received was a 6 ft. Pole which had 1 twig on it and 5 leaves. Called the company once and they said it was dormant and this was normal. Save your money and go to Lowes, Home Depot or your local nursery and spend $70.00 on something that actually "looks" like a tree. I don't know how they can get buy with selling merchandise like this. Don't be fooled buy the pictures on their website. Total waste of money.

Date of experience: May 3, 2016
Georgia
1 review
3 helpful votes
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Do not buy from them
April 29, 2016

I purchased 2 avocado tree's from this establishment on their recommendation for pollination purposes with a warranty which a little more expensive, but they promised a year warranty no questions.
Now before a year has passed one avocado the haas tree died. I called they did not honor the warranty and said that if I paid more money for there "extended warranty" i would be covered. These people are crooks. I would consider a class action suit against them.

Date of experience: April 29, 2016
Nevada
3 reviews
5 helpful votes
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Dead trees and no fruit blackberry bush
April 29, 2016

I ordered a "fast growing" avocado tree two years ago plus the warranty. The tree was dead within months. I redeemed the warranty for another avocado tree and it died too now I have to get another product from them. I also ordered a blackberry bush that I'm pretty sure has a common blackberry virus that prevents it from producing fruit since it's gotten all of 3 berries on it. When I contacted them to inquire if their blackberry bushes were certified virus free they said the bush was alive still so they couldn't do anything about it. I'm very disappointed in their products. I'm redeeming my warranty but I'm sure I'm just going to get another plant that will be sick or dead soon. Sigh.

Date of experience: April 28, 2016
Maryland
1 review
5 helpful votes
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NEVER order from Fast-Growing Trees!
April 27, 2016

Yes, the plants arrived in fairly good condition... but... I attempted to get a refund for only one which totally died - NO! They will only give a store credit for only the plant, that's no warranty if you don't want to order from them again.
Further, ordering a specific size, say 3 gallon vs 1 or 2 gallon which is also available - you'll get whatever they feel like sending you. Asking them to send the correct one - "it'll grow"
DO NOT USE Fast Growing Trees.

Date of experience: April 27, 2016
South Carolina
1 review
2 helpful votes
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Good quality, prompt shipment, accurate description
April 26, 2016

Despite all the negative reviews, my experience was excellent. Ordered 5 Italian Cypress, 3 Skyrocket Junipers and 2 Emerald Green Thujas. All arrived promptly and exactly as described. They looks healthy and have all summer to get growing.

Date of experience: April 26, 2016
North Carolina
2 reviews
3 helpful votes
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Received a 3 ft. Stick in a very big box.
April 7, 2016

This has got to be one of the biggest frauds out there. I paid $80.00 for what was supposed to
Be a young alive tree and got a stick 3 ft. Long and 1/4 inch in diameter. Needless to say it
Did not do anything when planted. I went to my local supermarket and got a 6 ft. Maple for
14.99 and its doing great. Live and learn!

Date of experience: April 7, 2016
Texas
1 review
5 helpful votes
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This is a rip-off company
April 4, 2016

I bought 4 azaleas this last spring from Fast Growing Trees. They arrived this last spring dormant (expected) and I planted them the day after they arrived. Two have sprouted and two died. I asked them for a refund for the two dead azaleas and they tell me that I have to pay half for the dead plants and the refund is for use at their store only. Why would I want to do more business with them after they rip me off?

After I complained to Fast Growing Trees, they offered to replace the azaleas at no cost. They sent the new ones almost immediately and they were in good condition. I have planted them with good results. So... I was hasty in my evaluation. To their credit they did eventually come back to me with a good resolution. I will change my rating to three stars since. Their initial reaction was terrible but they did respond positively in the end.

Date of experience: April 4, 2016
Florida
1 review
5 helpful votes
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TOTAL RIPPOFF
February 24, 2016

The trees do NOT look like the website. FALSE ADVERTISING! DO NOT ORDER FROM FAST GROWING TREES! They sent you a stick with about 10 leaves. I asked them why they did this and they said "The web site shows what the tree will look like full grown." Total horse crap. For the same price, you can go to Lowes or Home Depot and get a MUCH nicer tree. This company should be SHUT DOWN.

Date of experience: February 24, 2016
New York
1 review
7 helpful votes
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Rip Off
October 29, 2015

Bought a Crape Myrtle at 50% off which was still expensive. It arrived quickly and was as good as Charlie Brown's Christmas Tree; a complete waste of money. Do yourself a favor and buy a plant you can see at a local retailer. Stay away from these people. When you buy something sight unseen you have to trust the seller... these people don't deserve your trust.

Date of experience: October 29, 2015
Texas
1 review
9 helpful votes
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Rip-off company!
August 31, 2015

This company is full of false promises! I bought a Royal Empress tree that is supposedly the fastest growing tree around but after many months it barely has a few leaves sprouted. I paid way too much for this twig! Next time I'll go to Lowe's and but something beautiful instead! I've called them twice but they keep avoiding a refund and continue giving me false promises. Their prices are 10x more expensive than a local nursery and their plants 10x worse.

Date of experience: August 31, 2015
Virginia
2 reviews
5 helpful votes
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Buyers Beware! Sick trees and bad quality service
August 26, 2015

They are a terrible company... with bad customer service and quality of trees... I bought a handful of fruit trees. They showed up sick and small. Customer service doesn't stand behind the product. Buyers Beware!. Shop elsewhere.

Date of experience: August 26, 2015
Florida
2 reviews
2 helpful votes
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Update on bad review.
August 12, 2015

I wrote a bad review for this company. One major gripe, paying extra for a guarantee and then just getting a credit for their site, which would involve new shipping fees. Still unhappy about that but must say that the plants that I bought or replaced are now doing very well. A rose tree in particular, though not exactly 'ever blooming' is growing beautifully. So... in the interest of fairness, some extra stars.

Date of experience: August 12, 2015
Ohio
8 reviews
19 helpful votes
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Stay Away!
May 5, 2015

Purchased 3 Pineapple Plants from Fast-Growing Trees, the soil of all 3 plants were contaminated with a type of meal worm and a small white slimy grub type pest. Do yourself a favor and go to a local nursery or even a big box store for a far superior product. Company also didn't respond to final email about the pest infestation.

Company eventually responded about infestation with list of chemicals to purchase to kill pest. Did not offer a refund or replacement plants

Date of experience: May 5, 2015
Massachusetts
1 review
10 helpful votes
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They Block Bad Reviews From Their Site
May 4, 2015

Ever wonder why all the reviews on the site are 5 stars but you got a tree from them that died? They block bad reviews so consumers don't realize they're about to get ripped off. Do yourself a favor and don't waste your money buying from Fastest Growing Trees.

Date of experience: May 3, 2015
Virginia
1 review
1 helpful vote
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Haas arrival
April 25, 2015

My Haas Avocado tree arrived today 04-25-15 and it looked good, nice green leaves, moist potting mix. Only one leaf fell off and that's ok, transplanted into a pot right away and put it under the patio away from the wind. Will see in a couple of days on how's it doing.

Date of experience: April 25, 2015
District of Columbia
3 reviews
20 helpful votes
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Very big liars
April 17, 2015

I do not know if they are worth the time to even put a review for this company. They show you a tree and sell you another one. NEVER EVER AGAIN.

Date of experience: April 17, 2015
Florida
1 review
11 helpful votes
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They should be renamed "No growing trees"
December 6, 2014

They should be renamed "No growing trees". I live in Miami in a section that used to be commercial avocado and mango farms. I ordered 2 Hass avocado trees back in March 2014. One died 3 months later and the other is not doing anything. Also got a rosemary plant that it's drying up. Next to it I have 2 other rosemary plants bought at a local Home Depot (for less money) and they are doing fine. Go figure!

Date of experience: December 6, 2014
Virginia
1 review
11 helpful votes
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They stink
October 9, 2014

They stink. Fast growing cold hearty avocado purchased as a prototype, dies within 7 months. Complained, told me too bad. I pushed, offered me $7.00 coupon and tree on sale. Told them to shove it. They offered me retroactive warranty for $17.95 and a new tree if I paid the shipping. See what they are doing... escalating in steps till they are off the hook. Contact the State Attorney General in N. C. and ask about them, your phone will catch fire. Finally I wrote them a scathing email, then got barraged calls from some jerk, I hung up on 8 times finally he stopped. Dont do business with them, too much bad press, read it. Google COMPLAINTS, Fast Growing Trees and watch your computer vomit out piles and piles of pissed off customers.

Date of experience: October 9, 2014
Washington
1 review
11 helpful votes
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I wished I had read all the reviews before I ordered...
September 22, 2014

I wished I had read all the reviews before I ordered from them. Apparently they differ from all the local nurseries about a one year warranty on their products. I called customer service about the frost free gardenia that did not seem to grow at all and was told about their 45 days warranty. Their prices are definitely higher and customer service is less than adequate. They basically told me that their warranty is actually better than other on line competitors. I spent almost $200.00 and would have such a better time spending that on any of the local nurseries. A lesson learnt-- don't buy from them.

Date of experience: September 22, 2014
Texas
1 review
9 helpful votes
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I bought a Kwanza cherry tree
August 5, 2014

I bought a Kwanza cherry tree. I was hopeful because the one I got, the soil was not very dry, still moist. Also the leaves looked healthy. I planted it into a big hole and had my nephew help me. No air pockets, EVERYTHING was perfect, but it soon died, not even a month later. They need to change the website too fast dying trees. $70 + down the toilet.

Date of experience: August 5, 2014

From the business

  • +1 800-973-8959
  • Fort Mill, SOUTH CAROLINA, United States
  • Founded in 2003
+374
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