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Very slow delivery. Order came separated by days. Plants were stressed upon arrival. I will not be using your company again and will advise all to use the Tree Center instead. I was very disappointed with you.
Bought a cherry tree that had suckers all at the bottom of the trunk, asked a question if I should cut them off or not cause I don't know, they never posted my question, and never even responded, they choose what reviews and questions are posted from people on their website, nothing worse than dishonesty, for the amount of money we pay for the so called "already pruned, and top cared for trees" I think we deserve some transparency, and not to be ignored. Can someone please tell me if I should snip these suckers off, are they bad, or good? Yes I did google, said some are ok some are bad, the 1st pic is when it first arrived on the right, 2nd and 3rd pics are what it looks now, suckers have gotten way bigger, because f. G. f. T's ignored me way too long, Thanks to whoever can help.
When the order arrived, both trees looked like they were in good shape, the right size, and had plenty of leaves. I made sure to dig a large hole for each, purchased the recommended fertilizing soil, and watered per directions. Within two days, one tree is surviving the other lost almost all leaves and looks like dead twigs. Not sure if this is typical. Also not sure how long to wait before deciding this one is dead and needs to be replaced.
Bought this pineapple plant for my mom for Mother's Day to round out her fruit garden. Looks awesome and she's very excited about it.
I was sent a branch that was sold as a $77 pomegranate tree. It looks like the Charlie Brown Xmas tree but not even as good as there are no branches on it. Go to your local nursery and get a better product for half the cost, at least.
We are so sorry that your tree is not satisfactory! One of our customer care representatives is currently assisting you with this and we look forward to turning this experience around!
Because each plant was not individually packaged, all of my blackberry bushes were completely smashed I'm trying to nurse them back to help. I know "ship shock" is possible, but after buying some houseplants from bloomscape before fast growing trees and seeing how well they package and care for their plants in the shipping process, I expected a little better from you guys. My azalea sprung right back to excellence and I'm glad I ordered potting soil ahead. It might be easier and cheaper to get some leading brand at Lowe's, but it does feel quality, especially with needing to nurture the plants back to what I imagine they looked like before shipping. Receiving my shipment was another issue. I know coronavirus slowed down a lot, but the time to get here was a little ridiculous. It also got here a day later than expected because fedex forgot to drop it off here before heading north. The shipping process could use some attention. The variety of plants is great!
Blackberry plant was dead. Pomegranate plant was top branches were broken. Plant itself was not worth the price l was charged.
We are so sorry to hear about the condition that your plants arrived in! We have replacements shipping out to you soon!
I received the tree one week ago and a landscaper friend planted it for us the same day. I have been watering it every day as I am told to do but the leaves are shriveled and I am worried about it's health. No reply.
I honestly had no clue what to expect because I've never ordered a plant online, but I'm so happy with the Meyer lemon bush order!
Understanding the Covid-19 crisis, my order was shipped and received within a very reasonable time frame. The tree was well packed and received in very good condition. I planted the tree in a very large pot immediately. As of today (May 23.2020), my only concern is that a lot of the leaves are falling. I could send pictures for your review and advise.
Regards,
Luis Olmeda
*******@earthlink.net
Trees arrived in good shape and ready to go in the ground.
My order was received in good condition and all plants had good rooting.
I received them. Hope they grow. We'll see...:;;;;;
Fortunately, all plants lived. One box pretty badly smashed.
Received two rose plants per my order: the Zephirine Drouhin climbing rose plant was in excellent condition. The Bulletproof Shrub Rose, however, wasn't in very good shape at all. After I cut out the obvious dead material, there wasn't much left. And I'm still not sure it'll survive.
Needed a small tree for my small backyard. I wanted something evergreen. This little gem will fit the bill. It arrived in great shape and had planting and care directions. I'm very pleased and will order from this site again. Good price, too.
It was kind of brown. But we planted it and hope it will green up. Thank you for your fast service!
I was a little nervous ordered 80 trees from a website I was not familiar with. We ordered 80 ten packs of Nellie Stevens Hollies. They came and were so beautiful. At one or two foot I was expecting a twig but they were full. Busy long weekend ahead with planting. I would highly recommend and planting on using fast growing trees again the future
When it arrived, the tree had a pretty bad case of peach leaf curl. When I called (and sent pics), they offered to replace the tree with a bigger one, which is great. But honestly, they should never have shipped this tree in the first place...
Tree arrived and is doing great. Very easy! Can't wait to see how it does
We're so sorry that your original question never came through to us! We have reached out privately to offer some assistance with your tree!