Trees.com

I ordered $306.30 worth of plants from Fast Growing Trees. This was 2 hydrangeas and 1 Fiddle Leaf tree. I ordered them on 17 June at which time FGT deducted the amount from my account. The plants did not ship until 09 July and arrived on 10 July. The poor quality of the plants and the manner in which they were shipped(caused significant damage and left on a front porch in 100o temps) were problematic. I immediately called FGT and spoke to a representative. She asked for pictures which I sent on 13 July. I have never heard from them even though I have emailed them twice and called once. The Fiddle Leaf was in such bad shape there wasn't a single leaf on this plant which wasn't burnt or damaged. It has not recovered. The hydrangeas were cut back and one is showing a glimmer of life. The other was dead on arrival. I don't know how a company that touts themselves as a plant company could find pride in the product which was shipped and the way it was shipped. Buyer beware!

We moved to a place with no trees. I researched types of trees and compared prices. I was skeptical about ordering trees online, but because the reviews were good for Fast Growing trees, I decided to give them a try. Over the last few months I've ordered a total of 42 trees. Most arrived in great condition. One of the hybrid poplar lost all of its leaves shortly after arrival, but they all grew back. Some trees had root shock after planting them, but I kept watering and they're thriving. I bought the root rocket to give them a good head start but that was it. Didn't buy any of the other growth help products. My soil is part clay out in the plains of eastern Colorado. My first group of trees are showing new growth and I expect the same over the next couple of months before fall and winter arrive. I am so very pleased with my purchase and Fast Growing Trees products and service. If you're looking for a great place to buy trees and don't want to pay nursery prices, try www.Fastgrowingtrees.com!

My experience with company was excellent, my experience with the plants not so great. They were a bit smaller than I expected when they arrived, but I thought would be "fast growing." I meticulously planted them with the accompanying soil according to the instructions and they are receiving adequate water and sun//shade, as described. There is the same kind of plant flourishing in the same soil right nearby. Its been over 2 months and the plants have not grown at all. No new leaves, some drop off; the plants appear weak. I'm concened that they will survive. Any advice is welcome!

The nactarine tree came in a slim box, and was surprisingly light weight. It was an extremely hot week regardless, so I actually wasn't surprised to find the tree wilted. It did surprise me that almost all the leaves ended up calling within a week, and eventually an entire main branch died. BUT. Two months later, and the tree is filled back with leaves and appear happy! I did get the extra features of burlap ball with nutrients and the planting fungus soil(or some such)

I have ordered twice now and have the same response so I am comfortable posting this. Having ordered both trees and bushes, the same comments apply to both. The customer service reps are polite, knowledgeable and patient. The orders were filled accurately and both arrived in near perfect condition. The instructions sent explained exactly what to do when the plants arrived. The ONLY reason I did not give them a 5 star rating is because I would have preferred quicker shipping... but patience is a virtue and that is in my rear view mirror as I watch my beautiful plants grow!

Ordered three trees for close to $300. Willow appears fine but flowering cherry trees where pest infested; evidenced by holes in the leaves while other leaves were eaten along the edges. Called the company and immediately they went into defensive mode explaining how none of their trees could possibly be damaged since they check them and would never ship a tree such as I received. I played the picture game which appears to be part of the new run around game.Not once but twice. Their only concession was to ship them back at my expense so they could better assess the healthiness of the two trees. Not gonna do that. Oh, and I forgot. They offered me.'an extended warranty of 45 days'. What was that going to do for me? Just bought the trees and they refuse to replace them when received damaged. One should read the emails they send. They talk around and over the problem like life is good and any problem can be cured by me and a Q tip scrubbing behind the ears of all the little leaves. Unbelievable. I could go on and on. It's been nothing but a complete waste of my money, time on the phone and taking pictures only for the purpose of them appearing to be concerned about the problem yet doing nothing!
So... this is what you do: you save your money, you buy locally and see what your buying and you avoid rip off artists on the internet. These people have no intention of making good on trees they sell. Once they have your money, they have no intentions of giving it back or making good on their end of the sale! They will not take care of the customer!

I ordered a Meyer Lemon bush and the thing I got while healthy was not really a bush and sort of a deformed tree -- three branches together on one side with a long trunk. I contacted them and they immediately replaced it with a healthy lemon bush. The new one is great and arrived immediately. We have had Meyer lemons before and are looking forward to this one growing and giving us lemons. I would definitely order from them again.