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Trees arrived in secure packaging but due to the record heat the leaves were all dried and scriviled up and were falling off. I planted them right away but now they are nothing but sticks without any leaves. I dont think they are alive, but only time will tell. I like FGT a lot, but in this case I think it was too hot to be shipping these young trees.
Bushes are healthy and in the ground. The packages were banged up but bushes are o. K. Would gladly do future purchases from this company.
Ordered from them in the fall and everything was fine. One tree died but that was replaced. Next order came with damaged roots, sickly looking trees, no leaves. Three dropped the leaves in days. No response to emails, they took their phone number down, and are not even answering questions about the warranty.
Finally someone contacted me (see below) and gave me store credit for the dead trees. I appreciate them doing this but it was months late and I am still worried that the quality of the plants may not have improved. But at least someone tried. I will update this again when I reorder,
I received my trees which were broken by the Shipper FedEx I took out the extra insurance against shipping damage took pictures and have heard nothing from anyone and am out $200.00 and broken trees,. I think it they used some wood so FedEx couldn't bend the Box my trees would have made it.
We are so sorry that they never took care of your claim! We're going to reach out and make sure this gets resolved
Fast service and complete order. Delivered to the right address too!
It took a long time to deliver and I don't know if they are going to come back or not.
Basically I paid $70 to receive a plant with 2 leaves. It looks horrible after the 3 days of travel to my apartment but hopefully by next year I will have a beautiful plant. With that said, I can not recommend buying from them but I'm giving them 2 stars because at least the plant is alive.
I ordered a number of plants and one tree. They all arrived together. The money tree was so banged up. I still don't know if it will survive. One of the roots/limbs is also rotten, so not sure how that will affect its survival. Our first experience with FGT was great which is why we ordered again. This second time I'm not impressed.
The shrubs I received were healthy & mature. They looked awesome. Very happy. Packed with care & shipped with no issues or damage to shrubs. I will be ordering more products through here again. Recommend highly to others
I purchased two trees, a Haas avocado and an almond tree. There was a delay in the shipping due to Covid-19, which I understand.
They arrived healthy and the soil was still moist.
The avocado tree is healthy and the almond tree is
Hanging on by a thread, most of the leaves are in fragile condition or have fallen off.
It was planted immediately into a large terra cotta pot with good soil, full sun, and lots of water.
It even had a yellow blossom on it.
Really praying it makes it. I have 30 days in case it doesn't. Thx again
MDW
Terrible - 6 weeks for delivery. When we got boxes unpacked we thought OMG, THIS is what $900 of trees looks like! One of trees was broken in half, but the crepe myrtles were the worst, two of the three were TINY, just a few inches tall one was $60 and the other $90, NINETY dollars for a bush less than a foot tall, and the $25 citronella was even smaller and sickly. The third crepe myrtle was about 2 feet tall ($90), it fit in well with some similar bushes we bought at Lowe's for TWENTY dollars during the SIX WEEKS we waited for our order.
We're so sorry to hear how your plants arrived! We have reached out privately so we can help out with this
Good experience. Saves you the trouble of having to go get your plants.
Been 4 weeks no communication no trees. Was told 3 to 5 days not very happy so far
I ordered a 3/4 foot pink dogwood. The scrawny little tree came in a box that was too small for the height of the tree and the first 10 inches or so of the tree was bent over in the box. When I took it out of the box I had to cut off the top half of it because the little limbs were broken. I was going to plant this in my front yard but I can't because I'm so embarrassed the way it looks. It looks like it would take three or four years just to grow to a decent height? I feel like I just threw away $99.
We're so sorry to hear how your tree arrived! We're reaching out to you now to see what we can do to help!
For my first order there was a problem with the delivery and I never got it. The second arrived well but I was expecting far more larger plants. I just hope they will be growing well for the price paid.
Ordered and received the 2 vanilla beans plants.
From the two plant received
One had the vine attached to a stick, wrap in plastic meticulously lock with a zip line
The order had not he plant loose no stick with a zip line not close
When I open the box the second plant I described above was out of the pot, soil was all over the bag...
I am trying my best to save the plant...
Tried to call them more then once... free looked bad when we got it and not sure it's going to survive!
Great quality, fast delivery, will order again for sure
I've ordered twice now from fast growing trees and will order again and again. My orders were for trees and bushes and everything came extremely fast and healthy. My trees and bushes are flourishing after just a few weeks. Customer service was great when I ordered the wrong tree and when one crape myrtle came broken. Everything was replaced without a hassle. I'm new to my area so don't have any friends yet but will recommend Fast growing trees to anyone.
I ordered 3 trees and I called customer service 3 weeks later they told me that one of the trees was on back order and didn't have a ship date. I asked them to ship the other two and they said that that they were on back order also and had no idea when they would come in. I canceled my order.
We apologize for the delay in response when you reached out to us this Spring. Due to the current pandemic we have had to scale back to ensure safety during the busiest time of the year for us. We are working to respond to emails and phone calls as quickly as possible.
We're so sorry that we never received your emails! We have reached out to help!