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Plant arrive in excellent condition. Exceeds expectations.
All 12 of my trees and my 4 bushes have done very well. I did loose one tree to Japanese beetles, but over all they are doing well and should produce a great crop this year.
My experience with fast growing trees have been as expected! Everything ordered so far has thrived! The plants are healthy and with the proper care beautifies landscapes as well as gardens. I am truly a satisfied customer and will continue to order from them.
Flowering lilac tree received healthy, good shape, tip bent hard in shipment (6-inches), I taped immediately, healed perfectly, offered replacement but I didn't feel that necessary, 3rd season and tree is exactly what I hoped for, will continue to do business with Fast Growing Trees.
Very late, I had to complain to finally get them. They were a bit of a mess, but they are still alive. I have seven acres... I hope this goes better.
"Alive & Thrive Guarantee" turned into an all-afternoon paperwork fight!
I bought a Cold Hardy Avocado Tree from Fast Growing Trees largely because they promote a 1-year Alive & Thrive Guarantee. The tree arrived healthy and was thriving until the first frost. We live 8b grow zone and the tree "hardy to 20 degrees".
We protected it (burlap, deep covered porch ~12 feet deep, fans running to reduce frost settling) and then moved it into a heated greenhouse (~54°F overnight). It still declined and died.
I filed a claim and provided the order number, multiple photos, and scratch test documentation. Support then asked a long set of questions "do you mind answering a few questions?" (watering method and frequency, exact water amount each time, fertilizer type and schedule, light hours by time-of-day, and soil type) and said they cannot proceed without those answers.
I do mind--I have a job, and this turned into an entire afternoon of back-and-forth just to access a "guarantee" they advertise heavily. When it's presented as "do you mind answering," but the claim won't proceed without it, it feels like an extra hurdle after the fact. I asked them to either honor the guarantee/refund or cite the exact published policy language making that questionnaire mandatory.
The bush said it was deer proof. The deer didn't eat it but they sure as heck rubbed their antlers on them and killed 9 out of 10 trees. Now I have to put fencing around the bushes... Wish I knew that in the beginning...
Price on the final screen was 73.95 plus tax and shipping the sale price on the site shows 53 before the checkout screen.
Shipping is timely and arrives very well packaged.
Wide variety of well grown packed and shipped plants. They stand behind their guarantee
Bought a mimosa tree from company and it has been thriving over the past few years.
I had a orchard with 23 trees and I have lost all and I believe it was the soil.
Bought plants for my naked yard, after years of work, am so happy with my yard
Great have 4 enormous Italian cypress trees
Bought 8 only have 4 out of those 8
The last order I received from you was stressed and very dry.
All plants i received were fairly healthy looking but died within couple of months and never revived. I lost the window to return.
Ordered pistachio trees and lost them with first attempt. Called to report loss, and you immediately sent two more.
I placed an order and after waiting for 2 months, cancelled the order. I placed and order last May and cancelled it in July as I still had not received the order with very little feedback as to the reasons for the delay.
I bought 6 1-2 in Italian cypresses. 2 years ago. They come really thin and tiny, but roots were ok, so I planted them. After 2 years they all are alive and beautiful. They are all 4 feet tall now.
This is my second time I buy them.
Good customer service. The trees were damaged through shipment, I called and reported, sent a picture of the damaged, replacement was shipped without hassle.
