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I was extremely impressed with the maple tree we received
I ordered avocado trees and they grew a fungus and died in the first season. It happened a 2nd time as well.
I have ordered trees, as well as smaller plants, and they arrived in good condition, and were successful.
Not only do they have quality plants and trees. They are also available with information and advice to help you with successfully growing the plants and trees. Even years later.
We have purchased redbuds, maples, and river birches in the past and have had a wonderful experience with the delivery, quality of products, and customer service. This is my third purchase.
Great. Fast shipping. When needed customer service alway a great experience. Plants are healthy looking have never lost a plant from fast growing trees.
Plants arrived well packaged and looked healthy. Grew well and all survived even though a few were planted in risky areas, lower spots or little sun. Excellent results overall.
Whether ia email or live chat, whenever I contact this company they respond in a reasonable time frame and provide additional information and support. Today I was having issues submitting a claim and the live chat agent walked me through and then submitted the claim on my behalf.
Everything arrived on time! Easy to open boxes and remove plants for planting!
The tree was well packaged, healthy and got here safely.
Most plants arrived in good shape. One or two have arrived damaged but they were replaced.
Plants arrived in good condition and so far are thriving
The guarantee process was unnecessarily slow and difficult. The representative was slow and unhelpful. I feel like I got the guarantee in spite of her "assistance"
Bought willow starts, if I recall accurately. I appreciate being able to talk to you easily.
I haven't had any issues so far. Waiting to see if my cream banana will revive.
I planted my new tree late last fall. I just had my Arborist do a spring plant healthcare evaluation and he found scale on the bark. He says it came from the nursery with it.
I'm disappointed the tree has bugs and needs treatment after 4 months of owning it. I'm hoping it didn't infect my other maples.
I ordered two raspberry bushes and there's that one raspberry so far it has finally started to sprout some knees on it I was doubting for a while but that's too short it has his first leave but one of the two only showed up still waiting
I've always received beautiful plants in great conditions and they are thriving.
Items in stock and shipped in timely manner at the appropriate time.