On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Read more about our Review Guidelines and the process we have against fake reviews.
Unfortunatly the mandarin orange tree isn't doing as well as the lemon. Temperamental I guess. All leaves are dropping and I'm not overwatering. Let's see in another week
I had a question about my order and they answered it quickly.
The tree was not protected from sliding in the box by bubble wrap or other filler, so there were several feet of open space. The tree slide forward during shipping and several branches broke when it slid forward against the top of the box, including the leader. I planted it. We'll see.
We're sorry to hear how your tree arrived! We're reaching out so we can take a look and help!
Very healthy trees, super fast shipping, great customer service - very pleased with purchase.
All trees arrived quick and well. My red lady papaya is borderline. The papaya lot many leaves only a few left. Maybe shock from transit. Overall we are happy with the trees. Jackfruit, papaya, navel orange, and 4 in 1 plum.
Have bought a few trees through this company, never disappoints!
The website is set up well with a wide variety to choose from although it would have been a little easier to navigate if you could filter by one zone and it stay filtered after you view something. We ordered a little over $800 of various trees and plants. Some didn't arrive with our order because even though the website said they were in stock and I paid for them, they actually were not. Glad I called and told them we didn't receive them because the shipping invoice showed they were all delivered. Some of the plants and tree had broken branches,. But that can be expected from shipping small plants and trees. The company did refund me for the ones that didn't arrive. The ones we did receive are now planted and already sprouting green growth. Time will tell if they are indeed fast growing tree!
Thank you for the feedback! We apologize for the inconvenience and we're looking into where the breakdown occurred with your order!
Quickly received. Just as described. Packaged well and healthy upon arrival. I'll be buying more.
They arrived in good condition and I planted immediately, one honey crisp and one granny, Smith. I hope the pollination works as recommended.
Planted and trying to keep them alive but not in the best shape when they arrived. Bought two mini palms exactly the same from Home Depot and they are thriving.
We're so sorry to hear how your trees arrived! We have reached out privately so we can get a look at what you received and we'll be happy to assist in getting this resolved!
Arrived within one week. Excellent packaging. Tree was in perfect condition, ready to plant. Very pleased with the purchase.
The trees arrived very quickly and are really healthy. I can't wait to see the fruits they will bear and my family will enjoy!
I've been growing several of the same type of tree successfully for three years. They came a local nursery. The tree from fast growing trees arrived heavily pruned and top heavy, the tips of the branches were black, already dead. They refused to refund my money.
We're so sorry to hear about your experience! We have reached out privately to see what we can do to help!
Everything came in good condition except for the Cocoa which he leaves were burnt and dead. The stem is still green so here is hoping that it will send out new shoots.
I purchased 2 trees during the coldest time of year in New England. Of the two trees, one suffered cold damage, the new leaves froze and fell. However, new branches sprouted within a week of delivery. Packaging could use some improvement to eliminate the initial damages, but the trees were healthy enough to bounce back immediately.
She is starting to fail even though i followed the instructions
We're so sorry to hear this! We have reached out to get some photos so we can help get your plant back to beautiful again!
It arrived quickly but has yet to sprout or show any buds so we can't tell you overall if we are yet happy
Things seem ok so far - delivered in good condition
Not impressed at what you sent me for 75 dollars i bought from many online companies, so I thought I'd give you a try, only to be very very disappointed. The size of tree for the price is not warrented. I bought from a citrus grower over 15 trees they charge 29, to 32 dollars their trees are far more fuller and worth the price. Yours very disappointed wish not to buy again from you seriously shocked what you offered for the high dollar I spent.
We're very sorry to hear that your tree is not what you expected! We've reached out privately to see what we can do to help with this!
Customer service was excellent & informative when I phone ordered a 5-6 ft Carolina Cherry Laurel. Delivery was timely by FedEx, excellent packing. Planting directions were provided along w/coupons. Laurel was very full & healthy.
We're sorry to hear this! We've reached out so we can assist with the issues with your tree!