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Trees.com has 32,033 customer reviews and ranks 1st in the Plants category. Common review topics include customer service, fruit trees, lemon tree.
Plants arrive on schedule dates with all healthy leaves and soil moist.
Lower prices and need coupon codes that actually work.
The pear tree I ordered had a black fungus or blight and died.
Tree did not come out of dormant stage and I was so careful with it over winter I wanted to cry
I had 3 trees come bent over with broken limbs. I have the pictures.
I was just wondering on the tree that I received last month why the top of the tree was cut off?
I've purchased from Fast Growing Trees many times, each time I've received healthy fast growing trees and shrubs.
Typically receive plants or trees in good shape and good quality
Previously purchased trees completely satisfied with quality and service
Ordered a Pistache tree a few years back.
It took a while to grow but now it is thriving.
I'm a little disappointed it's not turning the bright colors I was hoping for, but it's still looks nice and healthy
Had to get a replacement tree and customer service was r professional and responsive.
Searched for animal resistant shrubs and found this which should be great. Last shrub was ruined well after any warranty unfortunately.
Had no issues with first purchase so far so nothing bad to report.
I bought 2 rose trees. They were healthy and thriving in the fall, but did not come back after winter. I sent pictures along with care that I had provided over the year they were planted. Never had any follow up from Fast Growing Trees whatsoever
I have just been asked to pay shipping for replacement of a plant that was unhealthy and did not live. The next one to come was dead on arrival. I have never seen such poor plant material for such high prices. I will not ever order from you again!
My experience with you was great, unfortunately the deer ate all of them except 1 pecan tree and 1 persimmon tree. I purchased alot of organic trees from another website at the same time and they ate those first, Lol, I guess they don't like synthetic fertilizer either! 😂
My other purchases have always come well packaged and looking very healthy and fast shipping.
Stunning health and beauty upon delivery. 16 4-6 ft trees. Unfortunately, the extreme heat didn't allow some to take. After 1.5 months I had to pull some. I'm new to this NC red "soil". But we had plenty of rich topsoil we loaded into each hole and around the roots. And watered almost every day. FGT replaced the ones we lost! They were the only ones offering guarantee, which is why I ultimately chose them. At that time I never expected to need replacements. I plan to buy more things from FGT.
Ordered a pine tree. It arrived half dead. Contacted customer service and was told it was OK, just a little shock. I planted it as per the directions used the packet enclosed. Approximately one week later it was totally brown and dead. Don't appreciate the 20 questions during the process of getting the replacement nor the shipping fee which should be covered if the plant arrives in poor condition and needs replaced.
The last time I ordered the plants came daily quick and they were packaged and received in great care and shape!