Trees.com

Ordered a number of trees. They sent HALF of my galaxy peach trees, no notification, charged full price. Had to call (3x) to complain to get a refund. Guess they hoped that when I opened the boxes I couldn't count or wouldn't notice. The website looked so promising. I won't be back, and I will do everything in my power to keep people from making the mistake I made, buying from them.

Plants look great when i took them out of the boxes, now we will see how they will do.

Totally satisfied with purchase and shipping condition, everything!

Fast, easy great product would definitely buy from them again

I love shopping local and the process was very easy.

I was at first worried ordering trees online but after receiving them they were excellent. All are healthy, in the ground and beginning to leaf out. Excellent purchase and will buy from FastGrowingTrees again.

The trees were very healthy. They actually had buds on them. Not a single leaf fell off the tree. We now have baby plums. WOW!

Order placed, paid for and shipped right to our front door. 123 nice transaction

Received order in timely manner well packaged and a very healthy product. Thank you

Disappointed with shipping time. Chose this site because tree ships in 1-2 days. Called to order on a Monday and was told I would have tree by Wednesday. I wanted it for funeral on Saturday. I called Friday and was told it is due to ship in a week. Customer service helpful and apologized. Offered to refund part of cost. Promised it would arrive by the next Wednesday. Did not arrive until following week.

Was promised the refund of $99.00 and due to the suffering we all have been thru could not the order last year and was turned down the credit. Further I requested a boxwood that was for $19.00 as a way to feel satisfied turned down.
I almost feel the company management has absolutely no compassion or empathy the sales person was fantastic she did everything but her supervisors or Manager just did not care Sorry

The trees I received are healthy but they're small for the price. Similar costing trees at lowe's are 2 feet taller.

Company associates are dismissive and inconsiderate. There are differences between (SAYING) thank you for your patience and actually attending to the request of the customer. My last phone call with an employee was awful and I didn't appreciate how rude he was. I consistently get inconsistent and different responses from experts some saying I can get fruit trees sent to CA., others saying I cannot. No message left by manager or director regarding my complaints. Very unprofessional and very poor follow up. It's hard to believe anyone in the company cares about customer services.

M. Hadden

Easy shopping experience, received tree in great condition and packaged with care. It was put under a grow light since it arrived so I lost no leaves. No broken branches during shipping. Couldn't be happier. Ficus looks happy too as it already has new growth from only 2-3 weeks ago. Yay!

Leaves had holes in them like bugs had gotten to them

Tree arrived looking like a single short branch with no growth. Measured more like 2ft.
It has had new growth two weeks since planting it.

I ordered two apple trees. The trees were well packed and arrived in great condition. Within no time after planting in pots, the trees took off. Blooms appeared within week or two.

I have around 12 trees that I can see are very dead dying looking brown and shriveled.

I will not be purchasing any more trees from Fast Growing Trees.
When I first received my order I noticed they had sent the wrong tree which required me to contact their customer service which went ok. I received the correct tree today, one week after the wrong tree was delivered. I'm very disappointed in the item I received for the price that is charged. While I was waiting for the correct tree to arrive, I visited a local nursery and purchased the same tree, actually it was larger than the FGT tree, and I paid half of what FGT charges. I strongly recommend checking your local nurseries.

Super selection and local (for me) means better-adapted plants and trees for my yard; superior customer service (responsive, positive, helpful, professional). Everything I've received (finger limes, olives, dogwood) arrive well-packed, in terrific shape, all with new growth and with clear instructions. Everything is thriving.