Trees.com

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Trees.com
trees.com

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Nevada
1 review
0 helpful votes
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Prompt service
April 25, 2021

Received fig tree days before scheduled time of arrival. Overall instructions were very detail and easy to follow.
Tree so far doing good.

Date of experience: April 25, 2021
Pennsylvania
1 review
0 helpful votes
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Birthday gift
April 25, 2021

Very satisfied. Easy to order the product I was looking for. Followed up with a phone call. Received accurate information. Very good service.

Date of experience: April 25, 2021
California
1 review
0 helpful votes
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Received 7' sticks
April 25, 2021

The shipping and packaging were done quick. Wasn't really happy that two 7' "trees" were in a skinny box, one at each end. Yes the box was beat up. Box said to keep flat, obviously it wasn't. I was hoping for the price, the trees would have branches and leaves. Nope. Pd $300 for sticks. Hope branches and leaves bud out.

Date of experience: April 25, 2021
Virginia
1 review
0 helpful votes
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The osmanthus tree was awesome!
April 25, 2021

It is doing ver well 2 years after the purchase. Thank you for bringing the whimsical aroma to us via it.

Date of experience: April 25, 2021
Alabama
1 review
0 helpful votes
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1 tree was excellent
April 26, 2021

Hello. The shipping was fast and packages were excellent however 1 tree was beautiful. The second tree was damaged. Several branches broken and did not look half as good as the first. I called you all and requested a call back where I never received one.

Date of experience: April 25, 2021
Cassidy M. — Trees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance.

Pennsylvania
1 review
0 helpful votes
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Ease off
May 25, 2021

Good god, I just wanted to buy a couple of trees. Get out of my inbox. I don't want to fill out any surveys, or give any reviews. If I had known I was going to be getting an email a week for the rest of my life I never would have ordered from you in the first place.

Date of experience: April 25, 2021
Florida
2 reviews
0 helpful votes
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NEW WAY TO BUY PLANTS & TREES
April 25, 2021

GOING TO NURSEY IS NOT GREAT EXPERIENCE, ITS HOT, MUGGY AND USUALLY VERY LIMITED STOCK, SHOP AT HOME IN THE A/C AND SAVE TIME IN THE HEAT TO MAKING YOUR HOME MORE APPEALING!

Date of experience: April 25, 2021
Florida
2 reviews
0 helpful votes
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Quality plants shipped fast
April 25, 2021

I am a returning customer and once again I was not disappointed. They filled my order exactly as described with nice looking plants expertly packed and got them to me in short order.

Date of experience: April 25, 2021
Virginia
2 reviews
0 helpful votes
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Easy to shop
April 25, 2021

Great variety of products, and packed perfectly to protect plant for shipping.

Date of experience: April 25, 2021
Arkansas
1 review
0 helpful votes
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They will fix their mistakes.
April 25, 2021

We ordered a tree, and it arrived in shock, the leaves a sickly crisp green. We planted it anyway because we hoped against hope the tree would somehow make it. After almost 3 weeks, there was no new growth. I had already contacted the company 3 times, but they did not respond, so I called. I got a wonderful person on the line, and we discussed the issue. They found the emails I had sent with pictures of the leafless tree, and immediately sent me a replacement tree that arrived today in good shape, looking just lovely.

Date of experience: April 24, 2021
New Jersey
1 review
0 helpful votes
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Received in great condition!
April 25, 2021

First time buyer from buying trees online. Was smooth and easy and our trees arrived very healthy. So far so good!

Date of experience: April 24, 2021
Texas
1 review
0 helpful votes
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Beautiful!
April 25, 2021

I ordered a tree that came in healthy and green! It was well packaged and protected so all I had to do was unbox and water! Better than expected, would definitely order again.

Date of experience: April 24, 2021
Texas
1 review
0 helpful votes
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Great addition to mygarden
April 25, 2021

I purchased dwart Alberta spruce and Hinoki slender cypress and both trees arrived in a timely manner, well packed and in good condition, and the right sizes. Planted both and hopefully, they will grow well. My growing zone is zone 8A.

Date of experience: April 24, 2021
District of Columbia
1 review
0 helpful votes
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I'm still happy
April 25, 2021

I was very happy with my trees. They are recovering from the shipment. I will order one at a time from now on. I ordered 2 trees and they were sizeable and stuffed into one box. I had a bunch of broken branches and I'm still not sure how my one plum will make out. The trees themselves were beautiful. I hope the packing doesn't cost one of them to die.

Date of experience: April 24, 2021
California
1 review
0 helpful votes
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Not what I expected
April 26, 2021

This order was a gift from my daughter, because I was re-landscaping our front yard, she wanted us to order new plants, the order we send was only five plants, well, the picture of the plants on the web were much prettier and grown, what I received was, instead of a tree a couple of twigs, broken, one of the gardenias, all the dirt out of the container, broken branches, the other wasn't as bad but the whole box was upside down, part was not your fault, the handler was not cautious, but if the handling instructions were more visible, maybe they can pay more attention. So, I had to call back to get one replaced( the worst one) but the others I was disappointed because for the price we paid, I could've had better plants at a regular store. Sorry to say but I don't think I'll be ordering plants on line anymore.

Date of experience: April 24, 2021
Cassidy M. — Trees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance.

Virginia
1 review
0 helpful votes
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Beautiful fresh trees
April 25, 2021

We ordered 10 holly trees to be planted and used as a privacy hedge when they mature. They were all fresh great looking trees. Within a month of planting they are already sprouting little berries! Couldn't be happier! Will definitely buy more products in the future.

Date of experience: April 24, 2021
Virginia
1 review
0 helpful votes
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Fast Order Processing & High Quality Product
April 24, 2021

Ordered 13 Thuja trees. All trees were in good condition and arrived sooner than promised. Helpful planting and product information/ videos. Definitely will look at fastgrowingtrees.com next time I order trees.

Date of experience: April 24, 2021
Texas
1 review
0 helpful votes
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Climbing hydrangea
April 24, 2021

When the vine arrived it was broken and soil had spilled out. I planted anyway. After about a three weeks, I had hope. But today the leaves are wilted and limp. Maybe the shippers damaged it too much. Would be willing to try again.

Date of experience: April 24, 2021
New Jersey
1 review
0 helpful votes
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Tree not doing well
April 26, 2021

Leaves drooping and starting to brown hoping it will make a comeback

Date of experience: April 24, 2021
Cassidy M. — Trees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to assist you further.

Tennessee
1 review
0 helpful votes
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Great service -
April 24, 2021

I first ordered 3 trees- 2 were multi stemmed so they gave us gift cards to replace the trees- So we ordered 3 white Kousa dogwood trees and they are doing very well - We received them in great condition. Can't wait to see them bloom next Spring

Date of experience: April 24, 2021

From the business

  • +1 800-973-8959
  • Fort Mill, SOUTH CAROLINA, United States
  • Founded in 2003
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