On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Read more about our Review Guidelines and the process we have against fake reviews.
Received fig tree days before scheduled time of arrival. Overall instructions were very detail and easy to follow.
Tree so far doing good.
Very satisfied. Easy to order the product I was looking for. Followed up with a phone call. Received accurate information. Very good service.
The shipping and packaging were done quick. Wasn't really happy that two 7' "trees" were in a skinny box, one at each end. Yes the box was beat up. Box said to keep flat, obviously it wasn't. I was hoping for the price, the trees would have branches and leaves. Nope. Pd $300 for sticks. Hope branches and leaves bud out.
It is doing ver well 2 years after the purchase. Thank you for bringing the whimsical aroma to us via it.
Hello. The shipping was fast and packages were excellent however 1 tree was beautiful. The second tree was damaged. Several branches broken and did not look half as good as the first. I called you all and requested a call back where I never received one.
Good god, I just wanted to buy a couple of trees. Get out of my inbox. I don't want to fill out any surveys, or give any reviews. If I had known I was going to be getting an email a week for the rest of my life I never would have ordered from you in the first place.
GOING TO NURSEY IS NOT GREAT EXPERIENCE, ITS HOT, MUGGY AND USUALLY VERY LIMITED STOCK, SHOP AT HOME IN THE A/C AND SAVE TIME IN THE HEAT TO MAKING YOUR HOME MORE APPEALING!
I am a returning customer and once again I was not disappointed. They filled my order exactly as described with nice looking plants expertly packed and got them to me in short order.
Great variety of products, and packed perfectly to protect plant for shipping.
We ordered a tree, and it arrived in shock, the leaves a sickly crisp green. We planted it anyway because we hoped against hope the tree would somehow make it. After almost 3 weeks, there was no new growth. I had already contacted the company 3 times, but they did not respond, so I called. I got a wonderful person on the line, and we discussed the issue. They found the emails I had sent with pictures of the leafless tree, and immediately sent me a replacement tree that arrived today in good shape, looking just lovely.
First time buyer from buying trees online. Was smooth and easy and our trees arrived very healthy. So far so good!
I ordered a tree that came in healthy and green! It was well packaged and protected so all I had to do was unbox and water! Better than expected, would definitely order again.
I purchased dwart Alberta spruce and Hinoki slender cypress and both trees arrived in a timely manner, well packed and in good condition, and the right sizes. Planted both and hopefully, they will grow well. My growing zone is zone 8A.
I was very happy with my trees. They are recovering from the shipment. I will order one at a time from now on. I ordered 2 trees and they were sizeable and stuffed into one box. I had a bunch of broken branches and I'm still not sure how my one plum will make out. The trees themselves were beautiful. I hope the packing doesn't cost one of them to die.
This order was a gift from my daughter, because I was re-landscaping our front yard, she wanted us to order new plants, the order we send was only five plants, well, the picture of the plants on the web were much prettier and grown, what I received was, instead of a tree a couple of twigs, broken, one of the gardenias, all the dirt out of the container, broken branches, the other wasn't as bad but the whole box was upside down, part was not your fault, the handler was not cautious, but if the handling instructions were more visible, maybe they can pay more attention. So, I had to call back to get one replaced( the worst one) but the others I was disappointed because for the price we paid, I could've had better plants at a regular store. Sorry to say but I don't think I'll be ordering plants on line anymore.
We are so very sorry to hear this and are reaching out privately to offer further assistance.
We ordered 10 holly trees to be planted and used as a privacy hedge when they mature. They were all fresh great looking trees. Within a month of planting they are already sprouting little berries! Couldn't be happier! Will definitely buy more products in the future.
Ordered 13 Thuja trees. All trees were in good condition and arrived sooner than promised. Helpful planting and product information/ videos. Definitely will look at fastgrowingtrees.com next time I order trees.
When the vine arrived it was broken and soil had spilled out. I planted anyway. After about a three weeks, I had hope. But today the leaves are wilted and limp. Maybe the shippers damaged it too much. Would be willing to try again.
Leaves drooping and starting to brown hoping it will make a comeback
We are so very sorry to hear this and are reaching out privately to assist you further.
I first ordered 3 trees- 2 were multi stemmed so they gave us gift cards to replace the trees- So we ordered 3 white Kousa dogwood trees and they are doing very well - We received them in great condition. Can't wait to see them bloom next Spring
We are so very sorry to hear this and are reaching out privately to offer further assistance.