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Everything went really smooth so far. Delivered as to promised dates, well packaged to keep the plants safe, they look healthy and as to expectation in maturity level. Time will tell if they do well.
One pear tree and 2 fig trees arrived in great shape due to protective packaging. Followed the simple planting instructions and they are strong and healthy.
Trees looked very health on arrival. One had damage from shipping but was quickly replaced.
Well packed and delivered.
Plants were in good shape and they are planted and growing and BLOOMING.
Very Nice
They were beautifully healthy and green with new growth. The Camellia actually grew 5" in a couple weeks - the new growth kept on growing and the Tea Olives came with tiny fragrant blooms!
This is the 2nd reply I post to their OUTGOING request.
The kiwi vines arrived and looked terrible. They were tiny, one was completely dead with no leaves and dark stems. They had just been transplanted to new pots in very loose, sandy soil. There was less than 2 inches of roots on any of them.
All products... 4 fruit trees and strawberry plants were in great condition. However I was very surprised when I opened the strawberry plants and found four plants in pots. Being raised on a strawberry farm I was used to strawberry plants coming in bundles of 25 and it was not clear that these were 4 individual plants. When I tried to make sure of the quantity there was no phone number to call and so all I had to go on was the comment section, which did mention 25 plants to a bundle. The plants look great, but just were not want I expected for over $50.
The customer service was fantastic, however I received the wrong size tree twice. The second time it happened I was told that they're no longer selling that variety of banana tree. :( So, I never got the larger size that I needed, but the product was packaged nicely, arrived quickly, and was in good condition. I was promptly refunded for the errors.
Not only did my order of 3 trees, 2 shrubs and 3 fruit plants come in a timely manor, they all look great! Packeged well and while not treated right by the delivery service they still are in great coniditon.
I look forward to watching them grow!
Filed a complaint and sent pics never heard back. Not ordering again
We are so sorry to hear about your experience! We are confident that this has been resolved but if there are any questions or concerns we have not addressed yet, please let us know and we'll be more than happy to help out!
Ordered shrubs, trees, plants, and all of which arrived in great condition and are all growing nicely! The Dogwood and Clementine trees are doing exceptionally well. Especially pleased with the clementine, because I hear they are tricky to grow. I like that the website tells you if the items are ok for the climate you live in, that's very helpful information. All arrived within a week!
I was really hoping that this would be the end of my search for a place to find quality and affordable trees. I can say that the pricing was great but the quality was subpar at best due to the products roots arrived desperately dry and fallen apart just leaving the lone roots exposed, also we had to do tree surgery on all but 2 two tree limbs due to arriving broke and discarded in box.
We are so very sorry to hear this and are reaching out privately to offer further assistance!
The customer service rep was friendly, knowledgeable. However when my plants arrived they were a little worn. Once I planted them the leaves quickly turned brown and spotted. I don't know if they can be revived.
We are so very sorry to hear this and are reaching out privately to offer further assistance.
Everything went as advertised from shipping to quality.
Shipping was quick. I was going to need a microscope to look at the trees as they're so small. :) You're told the height but they're so thin compared to the trees at the same price locally.
I ordered 2 6-7 foot trees and they arrived in a single box and one was broken into 5 pieces and the other was now a 2-foot tree. What a waste of time. I did get a refund but wasted a month plus of growing season and a lot of time
We are so sorry to hear about your experience! We are confident that this has been resolved but if there are any questions or concerns we have not addressed yet, please let us know and we'll be more than happy to help out!
Everything was delivered in a timely manner and we had a great experience with our order.
Delivered very late to my place and were not in the best shape. One tree had no leaves and still has none.
We are so very sorry to hear this and are reaching out privately to offer further assistance.
Sent a couple of days back i sent an email with picttures of my plum tree and what the promblems t am having with it. I'm just wait for a responds on it. My email is *******@gmail.com.
Herbert Anderson
I purchased a 3 gallon tree but received a a small tiny little bush that was in a 2 quart container. But was hastily out into a 3 gallon container. I sent a picture and said this was not worth $100 and was not a whip but a small bush.
I was told this was an accident and that a new "tree" would be sent out immediately. It's been two weeks and no indication that a new tree has been shipped out. I check the website but it just says the order has been received.
We are so so very sorry to hear this and are reaching out privately to assist you further.
We are so very sorry to hear this and are reaching out privately to assist you further.