Trees.com

Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Trees.com
Trees.com
trees.com

Our reviews monitored for authenticity

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Read more about our Review Guidelines and the process we have against fake reviews.

Write a review
Reviews that mention popular topics
Washington
1 review
0 helpful votes
Follow Everett J.
Unfollow Everett J.
Share Review
Report Review
Exceptionalproducts and support
April 20, 2021

I am highly pleased with the quality of the trees I have received and with the support I have experienced. I highly recommend FastGrowingTrees for everyone.

Date of experience: April 20, 2021
Ohio
1 review
0 helpful votes
Follow Susan H.
Unfollow Susan H.
Share Review
Report Review
Received dead tree
April 20, 2021

I ordered three trees. One arrived dead. I contacted the company about it but am disappointed to have not head back from them.

Date of experience: April 20, 2021
Connecticut
1 review
0 helpful votes
Follow Olga M.
Unfollow Olga M.
Share Review
Report Review
Great
April 20, 2021

I loved the customer service! One of the trees arrived with large broken branch and they offered to replace right away- very caring and supportive!

Date of experience: April 20, 2021
New York
1 review
0 helpful votes
Follow LN A.
Unfollow LN A.
Share Review
Report Review
Green Giants come to ME
April 20, 2021

Easy to order, arrived in excellent shape, directions for planting were clear. Now they just need to be 25 feet tall overnight...

Date of experience: April 20, 2021
Rhode Island
1 review
0 helpful votes
Follow Darlyne F.
Unfollow Darlyne F.
Share Review
Report Review
Not Quite What I Expected
April 21, 2021

I ordered 10 of the fast growing pines. The description stated 1-2' tall. I didn't realize that this included the root ball. With shipping, the cost per tress was about $19. I could have gone to Costco and bought a 4' tall tree for $24. My trees arrived in a large box that said "UP" and the box was upside down. 2 of the trees had severely broken branches. I have ordered from this company before (Poplars) and they were great. This experience wasn't one of my better ones.

Date of experience: April 20, 2021
Cassidy M. — Trees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to assist you further.

Colorado
1 review
0 helpful votes
Follow Joshua U.
Unfollow Joshua U.
Share Review
Report Review
Wish it was bigger
April 20, 2021

The tree is blooming great, but i wish i could have purchased a tree at least 2 feet bigger.

Date of experience: April 20, 2021
Missouri
1 review
0 helpful votes
Follow Mark B.
Unfollow Mark B.
Share Review
Report Review

My experience with Fastgrowingtrees.com was so poor that I needed to share this review so other consumers would know to Avoid them. I ordered some sma Thuja green giant trees ( 1-2 feet tall) from a clear product image photo and description on Fastgrowingtrees.com. The trees arrived in a box with no notice and they were tiny twigs. Many of them were 6"-9" tall twigs. I was so disappointed. I communicated with customer service multiple times. I did not ask fir a refund, I just wanted trees that resembled the photos and description they advertised. They would not work with me. They began trying to discount their product but only by 30%. It's a very clear example of Bait and Switch marketing. See the images of their advertised product vs the twigs they sent to me. My advice is do not buy from a company that operates this way. All they needed to do was ship a product that looked reasonably like their advertised image but they refused

Date of experience: April 20, 2021
Cassidy M. — Trees.com Rep
over a year old

We are so very very sorry to hear this and are reaching out privately to assist you further.

Illinois
1 review
0 helpful votes
Follow Maria N.
Unfollow Maria N.
Share Review
Report Review
Likely will not reorder!
April 22, 2021

For the price I paid it was very disappointing and deceiving.

Date of experience: April 20, 2021
Cassidy M. — Trees.com Rep
over a year old

We are so very sorry to hear that you were expecting fully mature trees. We do have a disclaimer under the photos saying that the photos are of mature plants. As for the damage, we are reaching out privately to assist you further.

Washington
1 review
0 helpful votes
Follow Cady D.
Unfollow Cady D.
Share Review
Report Review
Great little Tree
April 20, 2021

I ordered a mulberry tree and it came quickly and in great shape. The size was a little on the small side, but it looked very healthy and that's what counts.

Date of experience: April 20, 2021
New York
1 review
0 helpful votes
Follow Sara Y.
Unfollow Sara Y.
Share Review
Report Review
Lovely Tree, arrived as described.
April 20, 2021

Another company that I purchased from sent an entirely different tree. They could not fulfil the order so I searched elsewhere. Fast Growing Trees provided an excellent tree and was prompt and delivered the correct product as advertised. They've earned my business going forward.

Date of experience: April 20, 2021
Illinois
1 review
0 helpful votes
Follow Jimmy H.
Unfollow Jimmy H.
Share Review
Report Review
Great product, misleading messaging.
April 22, 2021

We expected our order to ship in 1-2 days like the site says. 10 days later I finally call to check the status and was informed that the shipping duration is usually 1-2 days, NOT the time it takes FGT to prep and send the order out. So, that's really misleading. 2 weeks later the plants showed up, meanwhile we had 20 holes in our yard for a few weeks.

Date of experience: April 20, 2021
Cassidy M. — Trees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to assist you further.

District of Columbia
2 reviews
0 helpful votes
Follow Sam I.
Unfollow Sam I.
Share Review
Report Review
Dead tress
April 21, 2021

I received my tree apparently dormant. Planted directly next to a tree from a local nursery bought at the same time. The one from Fast Growing Trees shows no signs of life. The one from the local nursery has started producing leaves.

Date of experience: April 20, 2021
Cassidy M. — Trees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to assist you futher.

Illinois
2 reviews
0 helpful votes
Follow Krystal A.
Unfollow Krystal A.
Share Review
Report Review
A little beaten up
April 21, 2021

The plants came on time but were pretty beaten up. The dogwood was snapped off 2 inches from the dirt so I hope that regrows. The others were tattered but I believe I can revive them once I get them planted

Date of experience: April 20, 2021
Cassidy M. — Trees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to assist you further.

New York
1 review
0 helpful votes
Follow Erika R.
Unfollow Erika R.
Share Review
Report Review
Shipping quality was poor
April 20, 2021

The packing of the trees was poorly done. The top leader of the apple tree snapped off. For the amount of money paid I could have purchased the same trees at my local nursery for halff the price.

Date of experience: April 20, 2021
Michigan
1 review
0 helpful votes
Follow Jim A.
Unfollow Jim A.
Share Review
Report Review
It seems to be dying
April 21, 2021

The tree arrived a bit wilted but I didn't mind that. Leaves, of all sizes, began to yellow and fall off and still do.
Customer service wants a picture and a scratch test to see if I get a refund.

Date of experience: April 20, 2021
Cassidy M. — Trees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer some additional assistance!

Tennessee
1 review
0 helpful votes
Follow Jada W.
Unfollow Jada W.
Share Review
Report Review
Great trees
April 20, 2021

I ordered 3 trees and received a free one with a special going on. They all arrived in good condition and are thriving so far. I would recommend Fast Growing Tree to anyone.

Date of experience: April 20, 2021
North Carolina
2 reviews
0 helpful votes
Follow Jeremy B.
Unfollow Jeremy B.
Share Review
Report Review
Could not get a discount code to help with purchase...
April 21, 2021

Could not get a discount code to help with purchase, this is a gift for someone else so thanks for nothen

Date of experience: April 20, 2021
Cassidy M. — Trees.com Rep
over a year old

We're so sorry for the issues you experienced getting your code to work! We have reached out privately to get some additional information so we can assist you with this!

Arizona
1 review
0 helpful votes
Follow Kylee X.
Unfollow Kylee X.
Share Review
Report Review
I think I got the wrong tree
April 22, 2021

I ordered the one gallon tree and those I received is definitely smaller I believe

Date of experience: April 20, 2021
Cassidy M. — Trees.com Rep
over a year old

We are so sorry to hear this and are reaching out privately to assist you further.

Florida
1 review
0 helpful votes
Follow Bill T.
Unfollow Bill T.
Share Review
Report Review
Small size
April 22, 2021

I was dissatisfied with the size of the plant. The root ball although in a 3 gallon pot as advertised was not even close to being developed into that pot. Even though I handled the plant very carefully most of the soil fell away upon taking the plant out of the pot. Half of the leaves fell off soon after planting.

Date of experience: April 20, 2021
Cassidy M. — Trees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to further assist you.

New York
1 review
0 helpful votes
Follow LMB H.
Unfollow LMB H.
Share Review
Report Review
Skimpy and poor packing
April 22, 2021

While the patio apple tree was close to its advertised description the dogwood was a scrawny very thin trunked specimen that only met its advertised height because of a thin droopy wisp of a branch at its top.
It resmbled a "volunteer" rather than a nursery grown tree.
Also the trees were bent and stuffed into a box and have still not straightened despite staking. The so called free dogwood was literally a joke, just a thin stalk that wasn't worth planting

Date of experience: April 20, 2021
Cassidy M. — Trees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to assist you further.

From the business

  • +1 800-973-8959
  • Fort Mill, SOUTH CAROLINA, United States
  • Founded in 2003
See all photos