Trees.com

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Trees.com
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Oregon
1 review
0 helpful votes
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My trees were a joke! False advertisement!
May 13, 2021

All four of my hazelnut trees that I ordered arrived in horribly poor condition and have never recovered. What a waste of money and a waste of time. I'll never buy from this site again!

Date of experience: May 12, 2021
Cassidy M. — Trees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance!

Indiana
2 reviews
7 helpful votes
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Almost dead
May 13, 2021

I purchased 4 ferns and. Pink Pom Pom. All four ferns were almost dead when they arrived and our poor tree looked pretty bad. We planted them, but I dont think three of the ferns are going to make it.

Date of experience: May 12, 2021
Cassidy M. — Trees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance!

New York
2 reviews
0 helpful votes
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Very nice little orange tree. Would buy again!
May 13, 2021

Little tree came in good condition and I have had it for about 2 weeks now. It was a little smaller than I thought it would be... but indeed... it is 2ft tall. I am not so sure I'll see oranges this year... but certainly hope that it grows well in the 15 gallon pot I am going to transplant it into.

Date of experience: May 12, 2021
California
2 reviews
0 helpful votes
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Stick trees
May 13, 2021

When we first got them, didn't know what to think. Then we planted them and to our surprise they grew 6 inches in about 7 to 10 days! We are thrilled with them and can't wait to see them grow over our trellis. The rate that they are growing, it won't be long at all! Very satisfied!

Date of experience: May 12, 2021
Maryland
1 review
0 helpful votes
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Mixed results
May 13, 2021

Bought 4 trees, which arrived in two boxes. Upon immediate unpacking in pretty cool weather, two trees looked good and two had badly wilted leaves. I immediately watered and planted according to directions. The good looking trees appear to be getting established after a month. The two that arrived in bad shape never recovered. Leaves remained wilted and dropped. Trees appear dead. I called FGT, but no response. I must say that I am very pleased with the two trees that survived.

Date of experience: May 12, 2021
Cassidy M. — Trees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance.

South Carolina
1 review
0 helpful votes
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Beautiful Crepe Myrtles!
May 13, 2021

Plants shipped quickly and were healthy and packaged well. I found several varieties I could not find locally.
Great experience! Have ordered 3 times!

Date of experience: May 12, 2021
Minnesota
1 review
0 helpful votes
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Pleased
May 12, 2021

Received what I ordered in good shape and delivered promptly

Date of experience: May 12, 2021
Missouri
2 reviews
4 helpful votes
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Hearty trees
May 12, 2021

Very knowledgeable customer. Service.
Fast shipping and nice tree
So far so good

Date of experience: May 12, 2021
Idaho
1 review
0 helpful votes
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Shipping
May 13, 2021

Took way to long to receive my order site said 4 to 5 days took over a week

Date of experience: May 12, 2021
Cassidy M. — Trees.com Rep
over a year old

We are so very sorry for the amount of time it took for your order to arrive. Coming from Fort Mill, South Carolina to you in Idaho can take at least 4-5 days but we can not guarantee delivery dates just give our best estimate. If there is anything further We can do to help at all, please do not hesitate to make us aware. We would be more than happy to help in any way that we can!

Illinois
1 review
0 helpful votes
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Great Customer Service
May 12, 2021

Had some problems ordering online and called the 800 number. The rep helped me place my order and achieve free shipping for which I qualified. My tree and other products arrived without damage. I am very happy with the redbud tree I ordered and the tree is doing well after the first 3 weeks.

Date of experience: May 12, 2021
Arkansas
1 review
0 helpful votes
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In honor of my Dad
May 12, 2021

My Mom and I ordered this tree in memory of my Dad who passed on 5/17/20... I never considered ordering a tree online, but glad I did. It arrived promptly and in very good condition. Very happy customer.

Date of experience: May 12, 2021
California
1 review
0 helpful votes
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June plum
May 12, 2021

Plant arrived dry dead so I was greatly dissatisfied with my experience with fast growing trees

Date of experience: May 12, 2021
Cassidy M. — Trees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance.

Washington
1 review
0 helpful votes
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Great Trees!
May 12, 2021

Very fast shipping and the Thuja Giants that we ordered are doing well! The free lilac we received was a bonus!

Date of experience: May 12, 2021
New York
1 review
0 helpful votes
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Great!
May 12, 2021

The agent was very helpful, shipping came on time. The only thing some trees where packed together which caused damage. I thought it was strange since I was charged for additional oversized package. Anyway when I called and submitted the pictures I had no problem with reimbursement. Overall I think they are great company.

Date of experience: May 12, 2021
Wisconsin
1 review
0 helpful votes
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Shipping
June 11, 2021

I have not received my shipment of trees yet! I will let you know when I get them.

Date of experience: May 12, 2021
Cassidy M. — Trees.com Rep
over a year old

We are sorry for the premature email! If you need anything at all, please make us aware. We would love to help!

Washington
1 review
0 helpful votes
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Good experience
May 12, 2021

Shipping took a little longer. The tree arrived nicely packaged with all the leaves intact not all dried out it went straight into a pot and started growing no issues

Date of experience: May 12, 2021
New Mexico
1 review
0 helpful votes
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Knock out Roses
May 12, 2021

I purchased 4 knockout roses all but 3 is what I expected but 1 did not compare. I also had bought insurance for these roses. Your response was plant wait 3 to 4 weeks. For me that was not a option! I text photos and explained my issues it sounded like they did have any more of the rose to replace it with! But I suggested they send me a different rose that was half the cost of the original. I just got it and it matches the first 3. It's wasn't a even trade but it will work for me!,

Date of experience: May 12, 2021
Washington
1 review
0 helpful votes
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Very small tree
May 12, 2021

When my wisteria tree arrived I was EXCITED! Until I saw how small it was... I thought I was getting a bigger tree but when I opened the package I was shocked and laughing at the same time. It was so "TINY ". It had dead leaves as well.
My husband made sure to handle it with care indoors until it looked healthy enough to be planted outdoors.
It's still early to tell but so far it's still alive outside.
Only time will tell how it will do.

Date of experience: May 12, 2021
Cassidy M. — Trees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance.

California
1 review
0 helpful votes
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Healthy Amethyst Falls Wisteria
May 12, 2021

Plant was healthy and unharmed when it arrived. Took about 5 days to get to Las Vegas, but the soil was still damp. The Amethyst Falls wisteria looks perfect on our new trellis.

Date of experience: May 12, 2021
Texas
1 review
0 helpful votes
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Red Fuji, Rosemary
May 12, 2021

After ordering the trees arrived in great shape. The large tree was packed really well. No broken branches and seemed very fresh. The tree was just recently put into the ground and seems very happy.

Date of experience: May 12, 2021

From the business

  • +1 800-973-8959
  • Fort Mill, SOUTH CAROLINA, United States
  • Founded in 2003
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