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Some of the plants I received were of amazing quality. Red tree dogwoods, Azaleas, Arbors. However, my Japanese Silk Lilac Tree is literally a 4ft stick with 4 leaves on it... two of which were brown. For $179, I can't believe this was shipped to me! I've ordered here a few times and seems to be a little inconsistent with the actual trees. They should call it "fast growing shrubs" as most of the shrubs have arrived as described on their website and the trees quite frankly are a joke.
I was looking for a fruit tree for our 4th anniversary and this site popped up. They were offering a first time order discount, great! And then free shipping on orders over a certain amount, better yet, so I thought! Turns out that you disqualify for free shipping if the other discount brings your total under the threshold. I was going to order twice the amount that I did but not after speaking with customer service and them not being helpful.
I've bought Italian Cypress, Live Oak trees and Hollywood Hibiscus and all were packaged, delivered and in good health upon delivery. They are all growing as advertised and I'm very happy with my overall buying experience.
Customer service refused to give me a straight answer I should have backed away then! I ordered the roses. They all came smashed, with many dead and discolored leaves. They are SO small I thought it was a joke at first! All but one appeared to be some kind of miniature plant. For what I spent I could have gotten a dozen gorgeous plants from Lowes or locally that are mature and guaranteed for FREE! I feel like I got conned. I will not be ordering anything from them again. Do yourself a favor and find a local place to order from!
We're so sorry to hear that your plants were not what you expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!
Plants arrived healthy and are doing great. I had a good experience prior to this order. Very reputable company and plants were shipped quickly and the plants were fresh and healthy looking. Will order from you again. It's easy to order from you and saves me the bother from shopping around.
I ordered a special plant as a memorial. The plant was delivered in perfect condition. It has been planted and is blooming beautifully. A lasting loving memory.
I have bought from them for years with no problems
Satisfied with purchase! Items arrived as described and are doing well! I would purchase from this site again.
My Dwarf Japanese Red Maple arrived very well packaged and apparently very healthy. Wouldn't hesitate to purchase from this company again
I ordered a Japanese Snowball tree and waited anxiously for shipment confirmation as the order stated it would ship in 2-3 business days. I never received an email or the tree. I called customer service (2 times before I got a representative) and he stated it was on back order. Summer weather is now here and not good time to plant a young tree in the heat and humidity of my area. Would have been nice to have been updated on the order status. I am cancelling the order tomorrow. Won't try them again.
We are so sorry that we weren't able to ship your tree! At times we encounter scenarios where we have to hold our inventory because it's not quite up to par to ship. We're glad we could assist with canceling the order and do hope you'll give us another try in the future!
Received our key lime tree, and it immediately started growling and us doing great!
Replacement tree I received is barely a twig. Will not survive in Colorado. Poor value for the money.
We're so sorry that your replacement arrived in poor shape! We appreciate you giving it a few weeks to see how it does and will be happy to cover it if it doesn't make it!
Very informative website let me pick the perfect crepe myrtle for my area. Once ordered it arrived in just a couple days in perfect condition. I was so impressed by how healthy it was. It's been planted now for a couple weeks and doing great!
My Haas Avocado tree arrived with almost half the leaves eaten with holes everywhere. I called Fast Growing Trees when I unpacked the tree and sent them pictures. I don't feel like I received a healthy tree.
We're so sorry to hear this! We'll take a look at the photos and get back to you as soon as possible!
Over a two-year period I had trouble with a maple tree. At the end of last year, there weren't any leaves on it. However, the agent said to wait until spring (we had purchased a warranty on it). This spring there still weren't any leaves and the bark had dried up completely. Fast Growing Trees replaced the tree with a lovely, full-leafed tree. We're hoping this one lives and thrives as well as the FGTs that already are prospering in the yard.
Purchased a Japanese maple that seems to be doing well. Purchased a red bud that came with 4 branches and 4 tiny leaves, not what I was expecting. The leaves are starting to wilt despite our watering and desperate attempt to keep it going. It's really the most fragile under developed tree, I feel bad for it. My fingers are crossed that it makes it!
Ordered three 1 Gallon bushes. All three had broken branches and didnt look that great. More than likely won't be ordering any more plants online.
We're so sorry to hear how your plants arrived! We have sent a private message to get some photos so we can take a look and help out!
I pay extra for bigger Apple trees, I also both plum tree. They shipped over the weekend, delivery suppose to be 2 days, took 5 days to deliver, plum tree was 6 branches broken, Apple tree 3 branches broken, I call email, the response I got don't worry they will grow back, I pay extra for bigger tree, I would not recommended this company.
It looks like there are only a few small branches broken which can happen during transit. These branches will grow back within this growing season but we'll reach out to help!
The tree was not what I expected. It was not a tree but a few sticks with leaves... I'll be dead when this thing bears fruit.
Tree arrived quickly nicely pkg. Other items ordered with tree were included.
No problems and after being planted now for over a month still looks healthy.
We currently only allow for one promo code per order. We're so sorry for the inconvenience!