Trees.com

Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Trees.com
Trees.com

Our reviews monitored for authenticity

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Read more about our Review Guidelines and the process we have against fake reviews.

Write a review
Reviews that mention popular topics
Indiana
1 review
0 helpful votes
Follow Charles U.
Unfollow Charles U.
Share Review
Report Review
Ehhhh...
June 2, 2021

Some of the plants I received were of amazing quality. Red tree dogwoods, Azaleas, Arbors. However, my Japanese Silk Lilac Tree is literally a 4ft stick with 4 leaves on it... two of which were brown. For $179, I can't believe this was shipped to me! I've ordered here a few times and seems to be a little inconsistent with the actual trees. They should call it "fast growing shrubs" as most of the shrubs have arrived as described on their website and the trees quite frankly are a joke.

Date of experience: June 2, 2021
Louisiana
1 review
1 helpful vote
Follow Michelle G.
Unfollow Michelle G.
Share Review
Report Review
Horrible Customer Service and Policies
June 9, 2021

I was looking for a fruit tree for our 4th anniversary and this site popped up. They were offering a first time order discount, great! And then free shipping on orders over a certain amount, better yet, so I thought! Turns out that you disqualify for free shipping if the other discount brings your total under the threshold. I was going to order twice the amount that I did but not after speaking with customer service and them not being helpful.

Date of experience: June 2, 2021
Racheal S. — Trees.com Rep
over a year old

We currently only allow for one promo code per order. We're so sorry for the inconvenience!

Texas
2 reviews
0 helpful votes
Follow Don X.
Unfollow Don X.
Share Review
Report Review
From trees to flowering plants
June 2, 2021

I've bought Italian Cypress, Live Oak trees and Hollywood Hibiscus and all were packaged, delivered and in good health upon delivery. They are all growing as advertised and I'm very happy with my overall buying experience.

Date of experience: June 2, 2021
North Carolina
1 review
0 helpful votes
Follow Dee A.
Unfollow Dee A.
Share Review
Report Review
Lesson Learned! Do not buy these plants!
June 9, 2021

Customer service refused to give me a straight answer I should have backed away then! I ordered the roses. They all came smashed, with many dead and discolored leaves. They are SO small I thought it was a joke at first! All but one appeared to be some kind of miniature plant. For what I spent I could have gotten a dozen gorgeous plants from Lowes or locally that are mature and guaranteed for FREE! I feel like I got conned. I will not be ordering anything from them again. Do yourself a favor and find a local place to order from!

Date of experience: June 1, 2021
Racheal S. — Trees.com Rep
over a year old

We're so sorry to hear that your plants were not what you expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!

New Jersey
3 reviews
0 helpful votes
Follow Merrily V.
Unfollow Merrily V.
Share Review
Report Review
Quality plants
June 2, 2021

Plants arrived healthy and are doing great. I had a good experience prior to this order. Very reputable company and plants were shipped quickly and the plants were fresh and healthy looking. Will order from you again. It's easy to order from you and saves me the bother from shopping around.

Date of experience: June 1, 2021
Washington
1 review
0 helpful votes
Follow Sharon M.
Unfollow Sharon M.
Share Review
Report Review
Delivered exactly what was requested
June 2, 2021

I ordered a special plant as a memorial. The plant was delivered in perfect condition. It has been planted and is blooming beautifully. A lasting loving memory.

Date of experience: June 1, 2021
Arkansas
1 review
0 helpful votes
Follow Nathalie V.
Unfollow Nathalie V.
Share Review
Report Review
Love this place
June 2, 2021

I have bought from them for years with no problems

Date of experience: June 1, 2021
Texas
1 review
0 helpful votes
Follow Heather N.
Unfollow Heather N.
Share Review
Report Review
Satisfied with purchase!
June 2, 2021

Satisfied with purchase! Items arrived as described and are doing well! I would purchase from this site again.

Date of experience: June 1, 2021
Oklahoma
1 review
0 helpful votes
Follow Lorraine M.
Unfollow Lorraine M.
Share Review
Report Review
Just as promised.
June 2, 2021

My Dwarf Japanese Red Maple arrived very well packaged and apparently very healthy. Wouldn't hesitate to purchase from this company again

Date of experience: June 1, 2021
Illinois
1 review
0 helpful votes
Follow Bev A.
Unfollow Bev A.
Share Review
Report Review
Poor communication
June 9, 2021

I ordered a Japanese Snowball tree and waited anxiously for shipment confirmation as the order stated it would ship in 2-3 business days. I never received an email or the tree. I called customer service (2 times before I got a representative) and he stated it was on back order. Summer weather is now here and not good time to plant a young tree in the heat and humidity of my area. Would have been nice to have been updated on the order status. I am cancelling the order tomorrow. Won't try them again.

Date of experience: June 1, 2021
Racheal S. — Trees.com Rep
over a year old

We are so sorry that we weren't able to ship your tree! At times we encounter scenarios where we have to hold our inventory because it's not quite up to par to ship. We're glad we could assist with canceling the order and do hope you'll give us another try in the future!

Virginia
1 review
0 helpful votes
Follow Bryan Z.
Unfollow Bryan Z.
Share Review
Report Review
Fast shipping, great quality
June 2, 2021

Received our key lime tree, and it immediately started growling and us doing great!

Date of experience: June 1, 2021
Colorado
1 review
0 helpful votes
Follow Nick O.
Unfollow Nick O.
Share Review
Report Review
Twig
June 9, 2021

Replacement tree I received is barely a twig. Will not survive in Colorado. Poor value for the money.

Date of experience: June 1, 2021
Racheal S. — Trees.com Rep
over a year old

We're so sorry that your replacement arrived in poor shape! We appreciate you giving it a few weeks to see how it does and will be happy to cover it if it doesn't make it!

Illinois
1 review
0 helpful votes
Follow Margaret S.
Unfollow Margaret S.
Share Review
Report Review
Better than expected
June 2, 2021

Very informative website let me pick the perfect crepe myrtle for my area. Once ordered it arrived in just a couple days in perfect condition. I was so impressed by how healthy it was. It's been planted now for a couple weeks and doing great!

Date of experience: June 1, 2021
South Carolina
1 review
0 helpful votes
Follow LBS R.
Unfollow LBS R.
Share Review
Report Review
Tree arrived with many leaves half eaten by some kind of bug
June 2, 2021

My Haas Avocado tree arrived with almost half the leaves eaten with holes everywhere. I called Fast Growing Trees when I unpacked the tree and sent them pictures. I don't feel like I received a healthy tree.

Date of experience: June 1, 2021
Racheal S. — Trees.com Rep
over a year old

We're so sorry to hear this! We'll take a look at the photos and get back to you as soon as possible!

Missouri
1 review
0 helpful votes
Follow Charles C.
Unfollow Charles C.
Share Review
Report Review
Wouldn't purchase a tree elsewhere!
June 1, 2021

Over a two-year period I had trouble with a maple tree. At the end of last year, there weren't any leaves on it. However, the agent said to wait until spring (we had purchased a warranty on it). This spring there still weren't any leaves and the bark had dried up completely. Fast Growing Trees replaced the tree with a lovely, full-leafed tree. We're hoping this one lives and thrives as well as the FGTs that already are prospering in the yard.

Date of experience: June 1, 2021
Massachusetts
1 review
0 helpful votes
Follow JAF H.
Unfollow JAF H.
Share Review
Report Review
One good one bad
June 1, 2021

Purchased a Japanese maple that seems to be doing well. Purchased a red bud that came with 4 branches and 4 tiny leaves, not what I was expecting. The leaves are starting to wilt despite our watering and desperate attempt to keep it going. It's really the most fragile under developed tree, I feel bad for it. My fingers are crossed that it makes it!

Date of experience: June 1, 2021
Texas
1 review
0 helpful votes
Follow Jenny N.
Unfollow Jenny N.
Share Review
Report Review
Shrubs
June 2, 2021

Ordered three 1 Gallon bushes. All three had broken branches and didnt look that great. More than likely won't be ordering any more plants online.

Date of experience: June 1, 2021
Racheal S. — Trees.com Rep
over a year old

We're so sorry to hear how your plants arrived! We have sent a private message to get some photos so we can take a look and help out!

Minnesota
1 review
0 helpful votes
Follow Maria Q.
Unfollow Maria Q.
Share Review
Report Review
Horrible delivery
June 2, 2021

I pay extra for bigger Apple trees, I also both plum tree. They shipped over the weekend, delivery suppose to be 2 days, took 5 days to deliver, plum tree was 6 branches broken, Apple tree 3 branches broken, I call email, the response I got don't worry they will grow back, I pay extra for bigger tree, I would not recommended this company.

Date of experience: June 1, 2021
Racheal S. — Trees.com Rep
over a year old

It looks like there are only a few small branches broken which can happen during transit. These branches will grow back within this growing season but we'll reach out to help!

California
1 review
0 helpful votes
Follow Ruperto B.
Unfollow Ruperto B.
Share Review
Report Review
My First Presentation
June 1, 2021

The tree was not what I expected. It was not a tree but a few sticks with leaves... I'll be dead when this thing bears fruit.

Date of experience: June 1, 2021
Nebraska
1 review
0 helpful votes
Follow Darla B.
Unfollow Darla B.
Share Review
Report Review
Weeping cherry
June 1, 2021

Tree arrived quickly nicely pkg. Other items ordered with tree were included.
No problems and after being planted now for over a month still looks healthy.

Date of experience: June 1, 2021

From the business

  • +1 800-973-8959
  • Fort Mill, SOUTH CAROLINA, United States
  • Founded in 2003
See all photos