Trees.com

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Trees.com
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Florida
1 review
0 helpful votes
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Pineapple tree and Eureka lemon tree
June 1, 2021

I purchased a Florida pineapple tree and a Eureka lemon tree. I'm very happy with the way they were package and please on the progress they are making.

Date of experience: May 31, 2021
Maryland
2 reviews
0 helpful votes
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Healthy plum tree
May 31, 2021

Ordered plum tree with three different types of plums grafted onto it. The approximarely 7 foot tree arrived flawless & in perfect health, in sturdy packaging. It is now thriving where my daughter in law planted.

Date of experience: May 31, 2021
Colorado
2 reviews
0 helpful votes
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Fast Growing Trees stands behind its products
May 31, 2021

Fast Growing Trees stands behind its products and its warranties

Date of experience: May 31, 2021
Texas
1 review
0 helpful votes
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Packing
May 31, 2021

The white rose of Sharon arrived out of the root ball. I planted anyway and I am hoping that it takes. Besides that everything was good.

Date of experience: May 31, 2021
Oklahoma
1 review
0 helpful votes
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Excited to see a lemon!
May 31, 2021

I ordered a Meyer Lemon tree.
Shipment was fast, the tree arrived well packed and healthy.
I have planted my Meyer Lemon tree in a pot and hope to enjoy tasty lemons in the future.

Date of experience: May 31, 2021
Texas
1 review
0 helpful votes
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Trees and Shrubs
May 31, 2021

While shopping, I appreciated the details the website provides about each item. The 6-7 foot tree we purchased had the limbs and roots trimmed back, seemingly more for shipping and transplant shock than for pruning purposes. The blackberries looked healthy but weren't handled with care during shipping and arrived a bit beat up. The coral drift rose bush looked great.

Date of experience: May 31, 2021
New York
1 review
1 helpful vote
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Damaged blackberry bush
June 2, 2021

I ordered several plants, including 2 blackberry bushes. One of the bushes was dry and dying, and I complained and received a response 2 weeks later, telling me that plants are sometimes sad when they arrive. Well, who pays $70 for a bush that is half dead? I don't want to go back and forth, but this customer service is not as advertised.

Date of experience: May 31, 2021
Racheal S. — Trees.com Rep
over a year old

We’re so sorry to hear how your plants arrive! It’s very common for plants that are shipped to arrive like this but they typically begin pushing out new growth in just a few weeks. Keep us posted and we’ll make it right if they do not bounce back!

Utah
1 review
0 helpful votes
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Order was never received
May 31, 2021

Order ******* has not been received yet. Original order shows confirmed on May 7 but still not shipped.
Order has been out for 24 days. I wish I would have received status updates from your company if the trees were not available at the time of my order.

Still wondering.

Date of experience: May 31, 2021
California
2 reviews
0 helpful votes
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Purple ash tree
May 31, 2021

Received the tree timely. It was well packed. However the tree wasn't quite wet enough and some leaves dried out. Mostly satisfied with the tree.

Date of experience: May 31, 2021
California
1 review
0 helpful votes
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Horrible packing
June 2, 2021

Ordered total of 5 plants and was shocked to see that all 5 plants were stuffed in 1 box with no partitions whatsoever. The plants came in squashed, wilted and soil was all over.

Date of experience: May 31, 2021
Racheal S. — Trees.com Rep
over a year old

We're so sorry to hear how your plants arrived! We have sent a private message to get some photos so we can take a look and help out!

Texas
1 review
0 helpful votes
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Ok service overall
May 31, 2021

I ordered two trees and they took longer than it was described. Also one of the trees had top branch broken due to the packaging. In general quality of the trees are good.

Date of experience: May 31, 2021
New Jersey
1 review
0 helpful votes
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False advertising
June 2, 2021

2 day shipping took 6 and on top of that 4-6ft 90$ tree came and it was 2ft. Don't recommend to anyone.

Date of experience: May 31, 2021
Racheal S. — Trees.com Rep
over a year old

We're very sorry to hear that your tree is not the correct height! We have sent a private message to get some photos so we can assist you further!

North Carolina
2 reviews
1 helpful vote
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Majesty palms
June 2, 2021

Majesty palms were small and the root balls fell apart when I started to plant them in containers. I paid $69 a piece for them and the palms were the size of $19 palms at Lowe's and Home Depot. I had to purchase other majesty palms ( same size) from local green houses ( $19)to add to outdoor containers to make the palm containers look presentable. I will never buy plants sight unseen again. I overpaid about $300 dollars for these disappointing palms.

Date of experience: May 31, 2021
Racheal S. — Trees.com Rep
over a year old

We're so sorry to hear how your palms arrived! We have sent a private message to get some photos so we can take a look and help out!

Pennsylvania
3 reviews
1 helpful vote
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Sky Tower Gingko tree
May 31, 2021

Loved the look of this tree on your website. It is looking a little straggly at the moment but hoping once it is in the ground and Spring comes next year, it will fill out.

Date of experience: May 31, 2021
Florida
1 review
0 helpful votes
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VERY DISAPPOINTED WITH THE ROCKET ROOT PRODUCT
June 2, 2021

Delivery was very fast and the tree (crape myrtle) was in good shape. However I am disappointed with the Rocket root fertilizer. 3 years ago I have bought a similar tree as well as the root rocket, the root rocket package then was double in size and my tree (crape Myrtle) grew double within a week, It is now 15 feet high and full of flowers. My new tree was planted in the same manner as the first one but insofar has not grown at all.

Date of experience: May 31, 2021
Racheal S. — Trees.com Rep
over a year old

Thank you for the feedback regarding the root rocket fertilizer! It can take a tree a few months to become acclimated after planting. You should start seeing new growth soon but let us know if you have any further questions or concerns!

West Virginia
1 review
0 helpful votes
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The Fabulous FastGrowing Trees Experience!
May 31, 2021

The Employees at Fastgrowing Trees.com are exceptionally trained to listen, note and take action in my humble opinion to their customs. When compared with other companies, their vibrant products standout. I would recommend this company to anyone in a heartbeat.

Date of experience: May 31, 2021
Texas
1 review
0 helpful votes
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Very poor customer service
June 2, 2021

Ordered a lime and an orange tree. Received a note stating the trees could not be shipped to Texas. If you knew you couldn't send the trees to Texas, why did u allow them to be placed in the cart? At least put a notice on your website. Just lazy lack of Customer Service. It ain't brain surgery.

Date of experience: May 31, 2021
Racheal S. — Trees.com Rep
over a year old

The agricultural department prohibits certain plants from being shipped into your state. You can locate information on each plant’s product page under the zone map. We are so sorry for the inconvenience!

Ohio
1 review
0 helpful votes
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Apple Trees
May 31, 2021

Purchased two apple trees, arrived within a few business days in great shape. Got them in my yard a couple days after receiving and so far they are doing great, been about 3 weeks!

Date of experience: May 31, 2021
New York
1 review
0 helpful votes
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Cleveland pear
May 31, 2021

Original order were bare sticks, two replacements are much better. Just planted we ll see how they grow

Date of experience: May 31, 2021
New York
2 reviews
0 helpful votes
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Dead tree
June 2, 2021

The tree arrived late and dead. The plant food in a heavy pot were packaged in the same box with the tree, on the top near the branches, which broke off most of the branches. It arrived completed dried out and broken. I tried everything that I could to revive it, but it was too late.

Date of experience: May 31, 2021
Racheal S. — Trees.com Rep
over a year old

We're so sorry to hear how your tree arrived! We have sent a private message to get some photos so we can take a look and help out!

From the business

  • +1 800-973-8959
  • Fort Mill, SOUTH CAROLINA, United States
  • Founded in 2003
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