Trees.com

The tree was not what I expected. It was not a tree but a few sticks with leaves... I'll be dead when this thing bears fruit.

Tree arrived quickly nicely pkg. Other items ordered with tree were included.
No problems and after being planted now for over a month still looks healthy.

They were very responsive the customer service questions they shipped my tree right away it looks good there are no how to leaves yet but I'm expecting them to come out next year

I called and spoke with a very nice man who sent my trees very quickly. The trees were well packed and the right size for my order, there was one broken branch though,

I am homeowner. I ordered four knock out rose trees and rocket fertilizer from Fast Growing Trees(FGT). The trees arrived, the fertilizer did not. I called FGT and they said they would send the fertilizer and it would arrive in 4-6 business days. I inquired as to how quickly these trees should be planted and the rep said I should wait a few days to give the trees time to recover from the shock of treatment. When I indicated that in the past, I heard that the plants/trees should be planted immediately, the rep said no, they shouldn't. I called back the next day and spoke to another rep who stated the trees should be planted as soon as possible. I expressed my concern with the divergence of advice. I asked if they could overnight fedex the fertilizer and the rep and the rep's supervisor told me that they did not have the ability to do that. So, while none of this is a big deal, I wanted other potential customers to know my experience. I will be investing heavily in landscaping/trees but will no longer use FGT. I only wished FGT's representatives had the ability to provide good customer service.

Ordered items along time for delivery bow was destroyed FedEx driver dropped on front steps. Plants had come out of pots and soil was loose in box. Plants have died.

Had a shipment of plants last year some arrived damaged received credit

BUT THIS SPRING HAD ANOTHER SHIPMENT OF PLANTS ARRIVED IN HORRIBLE CONDITION CALLEDFASTGROWING TREES
NO HELP NO REPLACEMENT
NO CREDIT NO REFUND
HORRIBLE CUSTOMER SERVICE

I bought two small clematis plants. When they arrived they were half dead. Both plants required the cutting of the dead stems. There were only three on each plant so they are very much denuded.

PLANTS RECEIVED IN HEALTHY, GREAT CONDITION. CONTINUED HEAVY RAIN PREVENTS REMOVING DEAD PLANTS AND PLANTING THESE. I KEEP THEM WATERED UNTIL I CAN PLANT THEM.

These tress came quick and packaged so carefully. I will not hesistate to order from this company again.

My rose bush arrived in excellent condition... good planting instructions and well packed. Right now there is a lot of new growth appearing which indicates it's healthy! Thanks for a great experience!

Ordered what we though were more mature plants since we bought the 3 gallon size. What we received were 3 dead very juvenile plants, and not even sure if they were hydrangeas (they looked liked tomato plants).

Fast delivery, beautiful trees, efficient, trustworthy

We ordered two Asian pear trees. This time they were packed very well. One was beautiful and perfect. The other's root ball came off the trunk as it was removed from the pot. We shall see if it survives. I'm hopeful.

Packing of the plants led to major damage during and upon delivery. Carrier did not follow directions to lay box flat and every plant had major breakage. Packing of plants needs to be improved to prevent. Will not order again.

I ordered a 6 foot Weeping Willow for our place at the lake. It arrived in perfect condition. Not one limb was broken and it had plenty of leaves. It has since been planted and is thriving. I will be ordering from this company again, as they have earn my complete trust.

I got two plants. The Lilac bush looked like it was dead on arrival and the dragonfruit tree was very fragile and looked like it would break apart easily.

Marc Fox
May 23,2021, 5:52 PM EDT

I bought a 4' persimmon and a Elberta peach tree from yall and planted them last week. The persimmon tree is very curved, and it came that way, so much it's about a foot shorter than it should be. The curve is in the middle of the tree. It's more or less like a branch is growing out instead of the main tree. The tree is thriving because it has green leaves. Will it straighten out or do I stake it? The shaft of the tree is completely vertical. Right now, it's just not aesthetically pleasing to the eye and if it grows 50' it's going to look awkward. I have a mature oak tree and it has looked the same way since I bought my house 16 years ago and I want to cut it down.

Sincerely,

Marc Fox
Attachment(s)
Image. Jpg
Image. Jpg
Image. Jpg

My plants arrived with much of the soil out of the pot, in the bottom of their bags. My plumeria has 3 leaves. The clematis has 4 leaves. I was shocked at the low value vs high price for these plants