Trees.com

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Trees.com
trees.com

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Nebraska
1 review
0 helpful votes
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Took a chance
June 11, 2021

So far so good, tree is small but healthy. Waiting for another tree to become available..

Date of experience: June 11, 2021
Iowa
1 review
0 helpful votes
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Unhappy with Customer Service
June 11, 2021

I ordered two trees based on the excellent recommendation of a friend. They arrived in the same box. One was in great condition. The other looked sick. I called and your customer service person said I should use email to contact you with my concerns. I filled out the form, sent it off. Someone responded and said I needed to wait a few weeks for you to do anything in case the tree perked up. I'm now waiting. My friend who ordered from you and had the same problem, called you. You immediately offered to replace the sick tree at no charge. Why have I had to jump through hoops and she got excellent immediate service?

Date of experience: June 11, 2021
Texas
1 review
0 helpful votes
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Absolutely love my trees!
June 11, 2021

My trees were ordered individually. Naturally they were delivered on different days. To my surprise each tree was delivered on the exact day it was scheduled. I was able to prepare my planting site ahead of time. Less stress on the day each arrived! The boxes were well cared for and inside each was a perfect tree wanting to be be planted.
One is a Weeping Willow, second is my first ever Red Blaze Maple.

Date of experience: June 11, 2021
Pennsylvania
1 review
0 helpful votes
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Very Happy with My Azaleas
June 11, 2021

Fast delivery of expertly packed, very healthy plants.

Date of experience: June 11, 2021
Maine
1 review
0 helpful votes
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4 in 1 tree we're not the varieties advertised
June 15, 2021

I ordered a 4-in-1 apple tree. The website said I would receive 4 of the 5 listed varieties in the tree, but there was only one that was listed that was actually included in the tree I received. I'm glad that I also bought a honey crisp tree, but wasn't expecting wolf river, lodi or winesap. We went ahead and planted it anyway, but I was annoyed.

Date of experience: June 11, 2021
Racheal S. — Trees.com Rep
over a year old

We are so sorry that you received the incorrect tree! We have sent you a private message so we can make this right!

South Carolina
1 review
0 helpful votes
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Great Trees - Great Service
June 11, 2021

One of the two trees I ordered arrived damaged. I took pictures and reported back to the company. The next day another tree was on its way. It arrived in great shape and I am very excited to watch my trees mature.

Date of experience: June 11, 2021
Utah
1 review
0 helpful votes
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Strawberry Hydrangea
June 11, 2021

I received this very quickly and it came in great shape. Planted and already budding out.

Date of experience: June 11, 2021
Illinois
1 review
0 helpful votes
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Key Lime Tree
June 11, 2021

My key lime tree showed up bigger and in better condition than expected! It had new growth on it and has been growing like crazy since I got it!

Date of experience: June 11, 2021
Pennsylvania
1 review
0 helpful votes
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Tree is not healthy
June 15, 2021

The plant is really struggling and very small. I recommend going to a nursery and buying local.

Date of experience: June 11, 2021
Racheal S. — Trees.com Rep
over a year old

We're sorry to hear about the concerns with your tree! We are reaching out to get some photos so we can assist you further!

New Jersey
3 reviews
0 helpful votes
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First Time Customer
June 15, 2021

I gave this a 3 start rating because we planted a few weeks ago and I've yet to see anything actually starting to grow at all.
I realize it will take a full season to actually see them begin to mature so I cannot really judge the quality at this time.

Date of experience: June 11, 2021
Racheal S. — Trees.com Rep
over a year old

We're sorry to hear that your tree hasn't done much yet! As long as the bark is green then it's alive and should begin putting out new growth. We're glad we were able to make it right with a credit!

Colorado
1 review
0 helpful votes
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Trees looks death out if the box
June 15, 2021

Branches were snapped, leaves are crispy dried. 2 of them are dying

Date of experience: June 11, 2021
Racheal S. — Trees.com Rep
over a year old

We're so sorry to hear how your trees arrived! We have sent a private message to get some photos so we can take a look and help out!

Michigan
1 review
0 helpful votes
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Ordered 3 citrus trees, for a total of $250. I knew that they would be small, because all plants you order online are smaller than the images shown on the product pages. However, they were little more than twigs than had been grafted in the last 6 months.
Additionally, two of the trees were packed together in the same box and were packed so poorly that they both were broken and severely damaged on arrival.
The final ding on FGT is that I have contacted customer support multiple times on this issue and have yet to hear anything back from them. So now, I'll just start leaving negative reviews because the whole experience was unexpectedly poor.

Date of experience: June 11, 2021
Racheal S. — Trees.com Rep
over a year old

We are so sorry that we didn't receive your emails and that your plants arrived damaged! We have reached out privately to get those photos so we can make this right!

Illinois
2 reviews
1 helpful vote
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Great Product
June 11, 2021

I actually bought these for a gift to a church-they were very pleased.

Date of experience: June 11, 2021
Michigan
1 review
0 helpful votes
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Disappointed
June 15, 2021

I spent just over $200 for the plum tree with grafts to produce four different types of plums. The tree arrived with maybe 3-4 dime sized leaves that fell off day after it arrived/was planted. I watered it regularly and saw a few tiny leaves start to form after a week which got me excited but they withered and died before even getting to be much larger than a matchstick head.
I called to report my concerns and the person I spoke to over the phone said I had to report my trees damage online on their website and that he couldn't assist me further in getting a replacement even though he was customer service. I can't seem to find a place on their website that says report damaged trees here or anything like that so I'll be calling again today because $200 is a lot of money for a dead tree. I've ordered several trees from them in the past and nothing ever arrived looking dead before. It's such a disappointment.

Date of experience: June 11, 2021
Racheal S. — Trees.com Rep
over a year old

We are so sorry that your tree didn't do well! We are reaching out now so we can assist you with sending us those photos!

Virginia
1 review
0 helpful votes
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Very satisfied
June 11, 2021

Plants arrived on time, well packaged and very healthy. My wife has ideas about additional trees, so I'll be ordering those in the near future.

Date of experience: June 11, 2021
Texas
1 review
0 helpful votes
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Pleased
June 11, 2021

I was pleased with everything but shipping was slow.

Date of experience: June 11, 2021
Virginia
1 review
0 helpful votes
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Rose trees
June 11, 2021

I ordered 2 rose trees but one of them came to me in a very bad condition and Fashgrowingtrees did send me a replace one which is the coral knock out rose tree. The replace one is in a better condition than the first one but still not as good as the other rose which I order together that's why i am not really completly happy about this order

Date of experience: June 11, 2021
New York
1 review
0 helpful votes
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Good
June 15, 2021

I got two lemon and lime plants, they are a bit small than I thought and one had two broken branches. Wasn't as perfect as I thought for the price I paid.

Date of experience: June 11, 2021
Racheal S. — Trees.com Rep
over a year old

We're so sorry to hear how your trees arrived! We have sent a private message to get some photos so we can take a look and help out!

Oregon
1 review
0 helpful votes
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I will order again
June 11, 2021

Things arrived when expected and in perfect condition.

Date of experience: June 10, 2021
Tennessee
1 review
0 helpful votes
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Impressed
June 11, 2021

I was very impressed the ease of ordering and receiving my 10 Cypress trees. They were shipped in a impressive way, packed nice and gently in there box. I loved it!

Date of experience: June 10, 2021

From the business

  • +1 800-973-8959
  • Fort Mill, SOUTH CAROLINA, United States
  • Founded in 2003
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