Trees.com

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Trees.com
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New York
1 review
0 helpful votes
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Honeysuckle Vine
July 11, 2021

The packing was great and the vine looks wonderful. Planted and growing beautifully. Would purchase from them again.

Date of experience: July 11, 2021
Kansas
1 review
0 helpful votes
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Tree purchase (3)
July 11, 2021

Received them in a box in very good condition. Planted them a few days after and doing well.

Date of experience: July 11, 2021
Florida
2 reviews
0 helpful votes
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Little tree
July 11, 2021

Took a long time to recieve my tree and was much smaller than expected. It was very healthy though.

Date of experience: July 11, 2021
Oregon
1 review
0 helpful votes
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Probem was shippiing
July 11, 2021

My trees all arrived in poor condition. One could tell they all had a nice covering of leaves at one time but having FED EX sit on the plants for over a week, mostly in a warehouse in Kent, WA, the trees dried and dropped most leaves. Twice they said they would deliver on a set day before 9 pm. Twice I made sure I waited for them but they never came. I tried to notify FEd Ex i would be out of town but they didn't respond and delivered on one of the hottest days on record without notification, while I was at my Dad's funeral. I have been trying to nurse the plants back since then. They are limping along. The dogwood may not make it.

Date of experience: July 11, 2021
California
1 review
0 helpful votes
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Great first experience!
July 11, 2021

I received 6 Emerald Green Arborvitae. They were in great condition, despite an extreme heatwave that was occurring in California at the time. The way they packaged the trees in boxes with enough moisture to survive transport is ingenious.
I always avoided buying larger plants online because of potential transportation issues, but will no longer hesitate... at least not with this company.

Date of experience: July 11, 2021
Florida
1 review
0 helpful votes
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Wonderful Experience
July 11, 2021

Easy order and nice size trees. Also their response was quick and fast delivery.

Date of experience: July 11, 2021
Minnesota
1 review
0 helpful votes
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Not real excited
July 16, 2021

I ordered two tulip trees I'm almost dead and has died since the other one I think is going to pull through but doesn't have very many leaves so dissatisfied with those the forsythia are doing OK not really growing but holding their own

Date of experience: July 11, 2021
Racheal S. — Trees.com Rep
over a year old

We're sorry to hear that plants haven't done well! We are reaching out privately to get some photos so we can help!

Massachusetts
1 review
0 helpful votes
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Great customer service
July 11, 2021

I had a small issue with the tree cultivar and the customer service was excellent.

Date of experience: July 11, 2021
Virginia
1 review
0 helpful votes
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Lemon tree experience
July 11, 2021

Tree came very quickly! It was packed very well. I've planted it and am waiting patiently for lemons.

Date of experience: July 11, 2021
California
1 review
0 helpful votes
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Maybe you get what you want?
August 10, 2021

Ordered two of the same bush. Very different looks. One was very healthy, the other was bare. Better to hand select at the local store.

Date of experience: July 10, 2021
California
1 review
0 helpful votes
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Came late and with very dry and dying branches/leaf
July 16, 2021

Very disappointed :( it took about 5 days to arrive instead 1-2 days the plants were dry and very sick looking plants with a dying look. Call customer service and we're not helpful at all. Very disappointed. I planted them anyway hopefully that they will survive. So far they are alive but very sick looking. Cross fingers.!

Date of experience: July 10, 2021
Racheal S. — Trees.com Rep
over a year old

We're so sorry to hear how your plants arrived! Shipping stress can cause plants to drop leaves but almost always make a full recovery! Being that we are plant people, we always like to ask our customers to give the plants a chance and not to give up on them too early. Please do not worry, we have your plant covered 100%. Just check back in with us if for some reason it begins to decline and we'll ship a new one!

Idaho
1 review
0 helpful votes
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Ruby Supreme Guava
July 11, 2021

We ordered the Ruby supreme guava for my son. It showed up in great health and is doing really well. He loves the tree and we are excited to get fruit hopefully in the next year.

Date of experience: July 10, 2021
Iowa
1 review
0 helpful votes
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My Carlton (Alphonso) Mango
July 11, 2021

Arrived very safely boxed, quick and healthy. I will name him Carlton, after Alphonso Ribeiro. One day his leaves will dance under the sweet Iowa breeze and he will bear me much fruit.

Date of experience: July 10, 2021
California
1 review
0 helpful votes
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The trees were in horrible condition.
July 11, 2021

My trees arrived in horrible condition with curled, burned, and dropped leaves. I called, emailed, messaged, and sent photos to Fast Growing Trees. The response was that this was normal and wait 3 weeks to see if they rebound. Please don't say you can ship healthy trees to my location and have them arrive in good condition if you actually can't. I paid $300. For two sticks. Because the sticks are still green, I am not being given a refund. Buyer Beware.

Date of experience: July 10, 2021
New Jersey
1 review
0 helpful votes
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Requested a return of the damaged plants but no response

Date of experience: July 10, 2021
Racheal S. — Trees.com Rep
over a year old

We are so sorry for how our replacements arrived and that we didn't receive your email! We have reached out privately to help!

New York
1 review
0 helpful votes
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Apple tree
July 11, 2021

My Apple tree was delivered when promised and it was very healthy when it arrived.

Date of experience: July 10, 2021
Connecticut
1 review
0 helpful votes
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Very Happy customer
July 11, 2021

I could not believe I found the perfect trees at the perfect price. I drove around to the few places that
Had trees in my area and was in sticker shock. I found the website, placed my order and received the
Trees in a few days. I would and have recommended this site to others.

Date of experience: July 10, 2021
Kansas
1 review
0 helpful votes
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Lemon tree
July 10, 2021

I ordered a lemon tree and since I procrastinate I figured it would come after my moms birthday and not only was it shipped right out it came with days to spare and perfect condition. I will be ordering from Meyers again

Date of experience: July 10, 2021
California
1 review
0 helpful votes
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Tree never bloomed
July 16, 2021

I purchased a 5-foot Natchez Crape Myrtle, and when it arrived, it made me nervous that the root ball seemed pretty dry. I planted it promptly, hoping it would survive, but the 5-foot part did not. After 3 weeks of waiting for it to sprout leaves, a little shoot started growing from the original root ball. The 3 taller trunks are pretty dead.

Date of experience: July 10, 2021
Racheal S. — Trees.com Rep
over a year old

We are so sorry that your tree didn’t make it! We have reached out privately to help!

Ohio
1 review
0 helpful votes
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Fixed what was broken
July 10, 2021

Looking for fruit trees, I came across the Fastgrowingtrees site. The site was very user friendly. I was on vacation so I emailed to have the trees delayed for shipment a few days. They responded the same day and set up a delivery date a few days out. I later received emails that the trees were shipped. I appreciated the updates (great customer service). When the trees arrived I received 2 boxes with 2 trees in each box. The trees from the first box were just as beautiful as described online. The second box had beautiful trees also, but the box was damaged in shipping and the trees were broken. I contacted fastgrowingtrees right away via the phone and was instructed to take pictures and submit a claim in the website. I did this for both of the trees in the box. They agreed to replace them (their cost). Unfortunately, the second box was also damaged in shipping - one tree was broken. Again I called customer service. The kind representative, walked me through a claim on that tree. I was sent another tree (their cost) to replace the broken tree. Happily I received this tree in perfect condition. I was apprehensive at first to call on the second box that came damaged, but they were kind and helpful. I've had my trees now for a few weeks and they are thriving! There are new "shoots" of growth all over! The trees are very healthy! I highly recommend trees from fastgrowingtrees and I will purchase again!

Date of experience: July 10, 2021

From the business

  • +1 800-973-8959
  • Fort Mill, SOUTH CAROLINA, United States
  • Founded in 2003
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