Trees.com

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Trees.com
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California
1 review
0 helpful votes
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Autumn Blaze Maple
July 20, 2021

Our tree arrived within three days of online order. It was strong, healthy and beautiful! It went into shock for a couple of days, but then snapped out of it and is absolutely perfect!

Date of experience: July 20, 2021
Washington
1 review
0 helpful votes
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Update HORRIBLE BEWARE DO NOT BUY HER
July 20, 2021

I spent over $1000 on 5 trees the beginning of July. They were very disappointing and I called fast growing trees and was told to upload pictures. I did that and was contacted by Angela who said it had been over 30 days. Actually no. I ordered on June 26th but they weren't delivered until the 6th of July. So she offered me this. Pay $101 for a store credit for my now expensive dead trees. No thank you. You should be ashamed. Please don't waste your money on this company. They are terrible. I have a lot of plants and trees to buy for my restaurants outdoor garden. It's a shame this company wasn't willing to make this right. I'm embarrassed for them and I'm pretty angry at myself for nbuyingbfrom this shoddy online nursery. The trees I bought from both my local nursery (same variety) and shockingly at Home Depot were twice as lush and larger. Expensive lesson. They won't make it right

Date of experience: July 19, 2021
Cassidy M. — Trees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance.

Michigan
1 review
0 helpful votes
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No regrets
July 20, 2021

Quick delivery of healthy, well packaged plants. Thriving so far.

Date of experience: July 19, 2021
California
1 review
0 helpful votes
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Love the Trees!
July 20, 2021

I purchased a Rainbow Eucalyptus and a Mulberry tree. I was thrilled with my purchase. I did quickly repot the small trees in excellent soil - and now they are growing!

Date of experience: July 19, 2021
Florida
1 review
0 helpful votes
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3 gal frangipani
July 20, 2021

The tree arrived promptly and was in excellent condition. It was already trained into 3 major branches offf the trunk. After 3 weeks the plant is very healthy. I will be purchasing from here again.

Date of experience: July 19, 2021
Utah
1 review
0 helpful votes
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Excellent Customer Service
July 19, 2021

I had a situation where, on my first experience with FGT, my trees arrived during a heat wave of 100 degree weather. One of the trees I planted had a rough go of the journey. I spoke with FGT and they helped me navigate through making sure everything was okay and even followed up when I didn't respond to their email right away. I appreciated all the customer service from start to end and the trees are doing fabulously. I intend to purchase the rest of my new landscaping from them... and, by doing so, saving about 30-40% off my local nursery.

Date of experience: July 19, 2021
New York
1 review
0 helpful votes
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Great product quality
July 19, 2021

Fast delivery, easy purchasing process & accurate descriptions.

Date of experience: July 19, 2021
Colorado
1 review
0 helpful votes
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Buyer beware!
July 20, 2021

I ordered a plant online. Like many plants, each plant has multiple different names and this can be confusing. So I relied on the picture that they posted online when ordering. The plant I received in not anything like what they represented in the picture. So I email them. And of course, they refuse to correct the situation and instead "apologize" if the plant they showed online caused me to get confused. Imagine ordering shoes online and the company sends something completely different than the item in the picture. Sorry doesn't cut it. Spend your money with a company that has accurate photos of the item you (think) you are ordering. Buyer beware. FastGrowingTree.com has no problem taking your money and then sending you a bogus item. In the end, I am out $75 bucks and still don't have the plant I ordered.

Date of experience: July 19, 2021
Cassidy M. — Trees.com Rep
over a year old

We are so very sorry for the misunderstanding and about your experience! It looks like we’ve since been able to resolve this, but if there are any questions or concerns we have not addressed yet, please let us know and we'll be more than happy to help out!

Michigan
1 review
0 helpful votes
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No hassle refund
July 19, 2021

I purchased some plants not realizing how big they would get in the area I wanted to plant them. I asked to be refunded on my purchase and received it with no problem. I have purchased from them in the past and my rose of Sharon is getting ready to bloom.

Date of experience: July 19, 2021
Florida
1 review
0 helpful votes
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What was received was not worth the price
July 20, 2021

I bought six strawberry plants. I assumed the very high shipping price was due to them being shipped via a fast delivery method (2 day, etc) given how sensitive plants are to shipping. I didn't receive my plants for about 4 days after purchasing. In any event, the plants we received were half dead and completely not worth the price we paid. We opted not to leave any kind of review but we will almost certainly not order from you again and will not recommend you to any friends/relatives.

Date of experience: July 19, 2021
Cassidy M. — Trees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer you assistance with your Wonderful Pineberry Plants.

Texas
1 review
0 helpful votes
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After delivery problems
July 19, 2021

Had an issue with a plant after delivery & their associate was very courteous & helpful in resolving my problem

Date of experience: July 19, 2021
California
1 review
0 helpful votes
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4 of the 5 plants I ordered were almost dead
July 20, 2021

The company reached out and said to send them pictures which I did and they said go ahead and plant them and they should come back in a few months. Not what I wanted when ordering this and paying good money.

Date of experience: July 19, 2021
Cassidy M. — Trees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to see how we can further assist you.

Ohio
1 review
0 helpful votes
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Korean Lilac Tree
July 19, 2021

My tree arrived in great condition and very well packed. It is thriving and I can't wait to see if it blooms next spring.

Date of experience: July 19, 2021
Michigan
1 review
0 helpful votes
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Too early to tell
July 19, 2021

Easy ordering. Packed well. Good instructions for planting.

Date of experience: July 19, 2021
Maryland
1 review
0 helpful votes
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Services
July 19, 2021

Problem receive one of the products. Customer services resolved issue in a manner.

Date of experience: July 19, 2021
Pennsylvania
1 review
0 helpful votes
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Beautiful tree
July 19, 2021

I'm very happy with the handling of my tree and my problem. The gardenia is doing well.

Date of experience: July 19, 2021
California
1 review
0 helpful votes
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Amazing trees and great customer service!
July 19, 2021

All trees arrived healthy. There was definitely leaf loss, but after a week of acclimation, all of them are putting out brand new leaves and growth. Really impressed with the quality and size of the trees.

Date of experience: July 18, 2021
California
1 review
0 helpful votes
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Probably an anomaly but plant was almost dead. Previous purchases were great.

Date of experience: July 18, 2021
Cassidy M. — Trees.com Rep
over a year old

We are so sorry to hear about your experience! It looks like we’ve since been able to resolve this, but if there are any questions or concerns we have not addressed yet, please let us know and we'll be more than happy to help out!

Minnesota
1 review
0 helpful votes
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Wrong weather zone.
July 20, 2021

Ordered crape myrtle tree but it wouldnt grown in zone 4. I wasted $120.
Sugar maple came with all bad leaves, holes on them.
Autumn blaze red maple tree was packing same box with sugar maple that cause damage the top body.
I m not happy at all.

Date of experience: July 18, 2021
Cassidy M. — Trees.com Rep
over a year old

We are so very sorry to hear about your plants and are reaching out privately to see how we can further assist you.

Colorado
1 review
0 helpful votes
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Cherry trees
July 20, 2021

The Stella is growing well so far. The Bing doesn't appear to be alive.

Date of experience: July 18, 2021
Cassidy M. — Trees.com Rep
over a year old

We are so very sorry to hear that your Bing Cherry Tree is not doing well and are reaching out privately to offer further assistance.

From the business

  • +1 800-973-8959
  • Fort Mill, SOUTH CAROLINA, United States
  • Founded in 2003
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