Trees.com

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Trees.com
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South Carolina
1 review
0 helpful votes
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Your customer service is exceptional!
August 3, 2021

I received a prompt reply and resolution to my question.

Date of experience: August 3, 2021
Idaho
2 reviews
1 helpful vote
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Cancellation of Order Was Without Conflict
August 3, 2021

I had placed an order for a tree and had paid for it; delivery was to be in September. Meanwhile, the same species of tree became available locally so I called to cancel the order. The rep was polite, courteous (a little hard to understand because she spoke very rapidly), and made the cancellation painless. I really appreciated that.

Date of experience: August 3, 2021
West Virginia
1 review
0 helpful votes
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REPLACEMENT TREES
August 5, 2021

HAVE 6 MAJESTIC PALM TREES WENT BAD ASK ASSOCIATE TO GIVE ME CREDIT FOR THOSE SIX TREES AND REPLACE IT WITH THREE BOTTLE NECK TREES.
SHE TELLS ME THAT I CAN PAY 79.00 DOLLARS FOR THE LAST 6 MAJESTIC TREES THEN I CAN RECEIVE CREDIT TO GET 3 BOTTL NECK PALMS TREES.
SHE WOULD NOT EVEN ACEPT MY COUPONS TOTAL OF SIX THAT I HAVE. I AM VERY DISSAPOINTED WITH HER SERVICE AND DESIDED TO TAKE MY BUSINESS SOMEWARE ELSE. ALL I WANTED WAS MY 3 BOTTLE NECK TREES FOR ALL THIS TROUBLE.

Date of experience: August 3, 2021
Racheal S. Trees.com Rep
over a year old

We're sorry to hear that your trees didn't do well! It looks like we've just recently sent out replacements! Glad we could make this right!

Pennsylvania
1 review
0 helpful votes
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They were very nice and professional. My tree came quickly.
August 3, 2021

The man I spoke to was very helpful. He told me exactly what I needed and I was able to spends the required amount to get free deliveru.

Date of experience: August 3, 2021
Michigan
2 reviews
0 helpful votes
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Good company
August 3, 2021

Have always received great trees. Most have lived.

Date of experience: August 3, 2021
New York
1 review
0 helpful votes
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Poor packaging, wilted/dead shrubs
August 5, 2021

The shrubs and plants I received were poorly packaged. In fact, it looked as though someone had taken the shrubs and just thrown them into a box and sent them off. They came upside down, bent and crushed, wilted, and two were/are dead. I could never recommend this site to anyone.

Date of experience: August 3, 2021
Racheal S. Trees.com Rep
over a year old

We're so sorry to hear how your plants arrived! We have sent a private message to get some photos so we can take a look and help out!

Virginia
1 review
0 helpful votes
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Love my tree!
August 3, 2021

My tree arrived safely and is growing well. It is still in the container waiting to be planted, but it is thriving with an abundance of new growth.

Date of experience: August 3, 2021
Tennessee
1 review
0 helpful votes
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Edible Bamboo
August 3, 2021

The person I spoke with on the phone was very knowledgeable about bamboo. I was told by a local nursery that bamboo was an invasive species and they could not sell it. The salesperson for Fast Growing Trees said just to plant it in an enclosed trough or similar and it would be fine to use as a barrier between our patio and our neighbors. He also said we could eat the new sprouts that had not been exposed to sunlight if we boiled them first.

Date of experience: August 3, 2021
Georgia
1 review
0 helpful votes
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Healthy little tree.
August 3, 2021

I got my condo avocado almost 2 months ago and it is going strong, even showing signs of new growth.

Date of experience: August 3, 2021
Connecticut
1 review
0 helpful votes
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Big and healthy
August 3, 2021

The plant was larger than what I expected and super healthy! It's grown many leaves already in a few week. Packaging was awesome! No damage at all!

Date of experience: August 3, 2021
Oklahoma
2 reviews
0 helpful votes
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Happy with purchase
August 3, 2021

Ordering the Thuja Green Giants was quick and easy. The site is simple to navigate and the trees were delivered with care right to my driveway. Couldn't be happier with the customer service or product.

Date of experience: August 3, 2021
New York
1 review
0 helpful votes
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Trees came in good shape
August 3, 2021

Trees came quickly and healthy. Will order more for sure.

Date of experience: August 3, 2021
Georgia
1 review
0 helpful votes
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I will never shop here again
August 5, 2021

Your website was wonderful and it sucked me right in. I paid 70$ for a dead Hanna tree

Date of experience: August 3, 2021
Racheal S. Trees.com Rep
over a year old

We're so sorry to hear how your plant arrived! We have sent a private message to get some photos so we can take a look and help out!

Connecticut
1 review
0 helpful votes
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I expected larger plants. I planted all. Immediately with plenty of garden soil. Only one looks healthy and one looks dead

Date of experience: August 3, 2021
Maryland
1 review
0 helpful votes
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Trees are not thriving
August 3, 2021

Upon a week of arrival the two willow trees we purchased shed all their leaves, the small tree barely had any when it arrived. We're hoping one of them will survive, the small looks completely dead.

Date of experience: August 3, 2021
Wisconsin
1 review
0 helpful votes
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Trees
August 3, 2021

The customer service is wonderful. They actively worked with me to remedy my concerns.

Date of experience: August 3, 2021
Texas
1 review
0 helpful votes
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Dead plants, lousy service
August 5, 2021

Plants arrived dead TWICE and all the customer service people were interested was in getting multiple angles of dead plants. They were wilted and BROWN. Not coming back to life!

Date of experience: August 2, 2021
Racheal S. Trees.com Rep
over a year old

We're very sorry to hear about your frustrations! It looks like we have since issued a full refund!

Georgia
1 review
0 helpful votes
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Dead tree
August 5, 2021

I planted with miracle grow, wanted frequently and it died

Date of experience: August 2, 2021
Racheal S. Trees.com Rep
over a year old

We are so sorry that your tree didn’t make it! We have reached out privately to help!

District of Columbia
1 review
0 helpful votes
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Great product
August 2, 2021

I bought a black diamond best red several years ago and have been very happy with that. Fast growing trees have exceptional products.

Date of experience: August 2, 2021
Illinois
1 review
0 helpful votes
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Great buying experience and amazing customer service!
August 2, 2021

Great buying experience and amazing customer service!

Date of experience: August 2, 2021

From the business

  • +1 800-973-8959
  • Fort Mill, SOUTH CAROLINA, United States
  • Founded in 2003
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