Trees.com

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Trees.com
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Illinois
1 review
0 helpful votes
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Good vendor
August 13, 2021

Very knowledgeable and courteous folks. The tree I purchased was exactly as they described and, a month later, is still looking healthy. A pleasure to deal with these folks.

Date of experience: August 13, 2021
Colorado
1 review
0 helpful votes
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2 of my plants were delivered dead
August 13, 2021

2 of my plants were delivered dead. That was disappointing.

Date of experience: August 13, 2021
Texas
1 review
0 helpful votes
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Would not buy from this site again
August 17, 2021

Plants arrive smallpox than another site I have used, and these cost more, too. The way the lingonberry's were packed only set themselves up to not survive. And FedEx treats the boxes like they were footballs.

Date of experience: August 12, 2021
Racheal S. — Trees.com Rep
over a year old

We are so sorry to hear how your plants arrived and that we didn't receive your email! We have reached out privately to get those photos so we can assist you in making this right!

Michigan
1 review
0 helpful votes
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Very satisfied with customer service
August 13, 2021

My original tree died in transit due to FedEx delivery delay. However, it was promptly replaced with a beautiful healthy tree without having to make a call to customer service. Thank you for taking care of your customers.

Date of experience: August 12, 2021
Idaho
1 review
0 helpful votes
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Happy With All!
August 12, 2021

I thought the order process was straight forward and simple. Once I placed my order, processing and shipping was fast. My trees arrived in great shape! I'm going to order 10 more because they are such nice trees, and the price is comparable if not better than other companies.

Date of experience: August 12, 2021
Arizona
2 reviews
0 helpful votes
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Great!
August 12, 2021

Product shipped fast, the product description matched what was received. Very pleased.

Date of experience: August 12, 2021
New York
2 reviews
0 helpful votes
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One Tree Not So Great
August 17, 2021

I ordered and promptly received two fast growing hybrid poplars. Both were large trees (about 6 feet) as ordered. So far so good. One was sort of beat up and dried out. Planted it as directed (I have planted many trees in the past including some poplars) and it is still alive (but just barely). I doubt that it will survive the winter. The other tree is doing gangbusters great and growing like a weed. I guess 1 for 2 is not too bad but 2 for 2 would have been better.

Date of experience: August 12, 2021
Racheal S. — Trees.com Rep
over a year old

We're sorry to hear that your tree isn’t doing well! We're reaching out privately to get some photos so we can get a better understanding of what may be going on!

Minnesota
1 review
0 helpful votes
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Very Happy
August 12, 2021

When I received my Crepe Myrle it was in great condition, had easy to read instruction on how to plant. The same week I planted it, it had already bloomed. I was surprised on fast it took off! I will be purchasing again from FastGrowingTrees in the furture!

Date of experience: August 12, 2021
North Dakota
2 reviews
0 helpful votes
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Trees dead on arrival
August 17, 2021

Last shipment of 6 trees came bone dry, root balls like powder. No leaves just sticks. I had previously received trees and they came with leaves and perfect. Unfortunately this set of 6 came dead

Date of experience: August 12, 2021
Racheal S. — Trees.com Rep
over a year old

We're so sorry to hear how your plants arrived! We have sent a private message to get some photos so we can take a look and help out!

Virginia
1 review
0 helpful votes
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Fast shipping/great service
August 12, 2021

My tree came in perfectly wrapped condition and ready to stand. Clear instructions and great help.

Date of experience: August 12, 2021
New York
1 review
0 helpful votes
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Plants arrived in good condition and are doing well
August 12, 2021

I have been very impressed (2 purchases now) with how well FGT does with packaging their plants for shipment and also with the condition of plants on arrival especially since they have been arriving midsummer in heat and humidity. Plants were fairly priced for the quality of product. Everything is thriving a month after the first purchase.

Date of experience: August 12, 2021
Wisconsin
1 review
0 helpful votes
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Dead on arrival
August 17, 2021

Both ordered peach trees arrived and looked dormant, or dead. I planted them according to instructions and determined that they were dead after no signs of life and regular watering for 4 weeks. You were quick to replace them and the Replacement is planted and has healthy growth.

Date of experience: August 12, 2021
Florida
1 review
0 helpful votes
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The delivery schedule is confusing.
August 17, 2021

When I submitted the order I really thought the trees would arrive in 2-3 days. They didn't. A week later I received an email seeking clarification of the delivery address. I called several days after responding to the email. Your staff is lovely but I was told that they still didn't have a firm idea of when they would deliver. We picked a future date after my short vacation. I assume I will receive the trees soon but the company has not gone out of its way to communicate upcoming details.

Date of experience: August 12, 2021
Racheal S. — Trees.com Rep
over a year old

We are so sorry for the delay in your plants and lack of communication! We have reached out privately with an update!

South Dakota
1 review
0 helpful votes
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REVIEW OF KOREAN LILAC TREE
August 12, 2021

TREE ARRIVED BOXED AND IN VERY GOOD CONDITION. IT HAS BEEN PLANTED IN MY BACKYARD. CAN'T WAIT TILL NEXT YEAR AND THE FLOWERS IT MAY PRODUCE.

Date of experience: August 12, 2021
Texas
1 review
0 helpful votes
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Would purchase from fastgrowing trees again
August 12, 2021

Trees came quickly, in good shape, still doing well. I'm very satisfied. Have better results from here than buying local

Date of experience: August 12, 2021
Michigan
1 review
0 helpful votes
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Excellent trees
August 12, 2021

Have been very pleased with my tree purchases each time

Date of experience: August 12, 2021
Washington
1 review
0 helpful votes
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I had a plnt badly damaged in shipping
August 17, 2021

HI- I ordered 3 plants- two were were great, the third was damaged badly during shipping. Customer service was great and offered to send me a new plant, which I accepted. I have not received the new plant yet and it supposedly shipped a week ago.

Date of experience: August 12, 2021
Racheal S. — Trees.com Rep
over a year old

We're so sorry for the delay in your replacement! We have reached out with the tracking details!

Michigan
1 review
0 helpful votes
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Great company
August 12, 2021

Awesome products. I've only had great experiences with them. Once some of my plants died in transit and they replaced all of them.

Date of experience: August 12, 2021
Texas
2 reviews
0 helpful votes
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Im sad because the order arrived quickly, the instructions were great but the trees are not doing well.

Date of experience: August 12, 2021
Arkansas
1 review
0 helpful votes
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Great customer service
August 12, 2021

This is the third tree I ordered, and they all arrived healthy and happy. They are thriving in my yard. The last order I placed, I forgot to enter the code for my $50 gift card. I emailed to ask if it could still be applied, and they promptly responded and refunded $50 and tax

Date of experience: August 11, 2021

From the business

  • +1 800-973-8959
  • Fort Mill, SOUTH CAROLINA, United States
  • Founded in 2003
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