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Both ordered peach trees arrived and looked dormant, or dead. I planted them according to instructions and determined that they were dead after no signs of life and regular watering for 4 weeks. You were quick to replace them and the Replacement is planted and has healthy growth.
When I submitted the order I really thought the trees would arrive in 2-3 days. They didn't. A week later I received an email seeking clarification of the delivery address. I called several days after responding to the email. Your staff is lovely but I was told that they still didn't have a firm idea of when they would deliver. We picked a future date after my short vacation. I assume I will receive the trees soon but the company has not gone out of its way to communicate upcoming details.
TREE ARRIVED BOXED AND IN VERY GOOD CONDITION. IT HAS BEEN PLANTED IN MY BACKYARD. CAN'T WAIT TILL NEXT YEAR AND THE FLOWERS IT MAY PRODUCE.
Trees came quickly, in good shape, still doing well. I'm very satisfied. Have better results from here than buying local
Have been very pleased with my tree purchases each time
HI- I ordered 3 plants- two were were great, the third was damaged badly during shipping. Customer service was great and offered to send me a new plant, which I accepted. I have not received the new plant yet and it supposedly shipped a week ago.
We're so sorry for the delay in your replacement! We have reached out with the tracking details!
Awesome products. I've only had great experiences with them. Once some of my plants died in transit and they replaced all of them.
Im sad because the order arrived quickly, the instructions were great but the trees are not doing well.
This is the third tree I ordered, and they all arrived healthy and happy. They are thriving in my yard. The last order I placed, I forgot to enter the code for my $50 gift card. I emailed to ask if it could still be applied, and they promptly responded and refunded $50 and tax
I received a number of in healthy or dead plants. Super disappointed
We're so sorry to hear how your plants arrived! We have sent a private message to get some photos so we can take a look and help out!
I had purchased a Xanadu philodendron at a local nursery and it melted and died in this New Orleans heat within a matter of weeks. The plant I got on your site came SUPER healthy and it remains SUPER healthy... very happy with my purchase!
Tree arrived in excellent condition. Planted immediately and it looks wonderful. Would definitely order again!
That's exactly how I felt after my last purchase. I bought two 3-in-one apple trees. Each tree contained three different apple varieties grafted onto them. I asked them to ensure both trees had at a granny smith apple as one of the grafts on them. I was told there was no for them to know which varieties were on the trees. However, when I received my trees, each graft was clearly labeled with the types of apple trees grafted onto them. None of them were granny smith. Since the branches were marked, I expected to get what I paid for, but that didn't happen. When I followed up and asked why, I was told Fast Growing Trees was too busy sending out orders and it wasn't possible for someone to find the trees I asked for. So bottom line, take what you pick for you and you'll get what we send you. I was really disappointed with this response.
We're very sorry for your experience! Unfortunately these grafts are always changing so we're not able to guarantee that the tree will arrive with a specific graft.
Very nice service & my redbud arrived nicely packaged & she is planted and is growing. This is my first tree ever to plant & it was fun placing her in a special spot. I believe she is very happy here and I have fenced her in so the deer cannot nibble on her. A very nice experience with your company & all is as described. Very excited to watch her growing! Everything was perfect with my order & "RedBud's" arrival. Thank you for a great transaction! Just might have to indulge in the hedges advertised that are so beautiful! Thanks again! Beth Nodus
I ordered a 4-5 feet blood orange tree and a 3-4 feet meyer lemon tree. It was shocking to receive 2 long twigs tied to a skinny bamboo for support. The orange tree was at most 1/2" thick and 5' tall. The lemon tree was even skinnier at less than 1/2" thick. I complained and they sent me replacements for both trees but when I received them it was another shock, the were identical to the original order!
I don't wanna bother anymore so after $300 dollars I just learned that one stops learning only when we die.
We are so sorry that your replacements weren't any better! We have reached out privately to get this resolved!
I had significant hardscape work done at the front of my house that necessitated removing most of the plants. So I needed large plants to get the flower beds back to normal. I purchased many 3 and 3 gallon rose bushes from this site and they are doing great. Beds back to normal very quickly!
The Adansonii that I received looked nothing like what is being advertised. It was cut back so much that it literally looked like a 6 in. Pot of the plant was planted into a 3 gallon pot. I showed several people on Instagram and they agreed with me that the plant size does not match the pot size. Please beware if ordering the Monstera Adansonii!
My crape myrtle was in the box so long it was very dry and even had white growth leaves. The delivery of the plant was a couple days later than the 'out for delivery' notification.
The problem is I purchased two 5/6ft cottonwoods and they put in a box and then put these water bags 7 of them, on top of the trees. And then of course this caused branches to brake. What were you thinking people.
Ordered three to replace three that had died now two look like they are not going to make it. Disappointed
We are so sorry for the delay in your plants and lack of communication! We have reached out privately with an update!