TravelMerryReviews 90

My brother, Mark recently wanted to book roundtrip tickets for both of us using Travel Merry and we wanted to fly out to London on a business trip on British Airways Premium Economy class. The British Airways airfares for the roundtrip were at least 10% cheaper on Travel Merry than other competing travel sites.

When I heard from Mark that he was going to buy the tickets on TM I immediately got reminded of my British Airways Executive Club membership and I had a lot of miles piled up in the last three months and I told him it was a nice time to redeem those unused miles. Listening to my idea Mark called the customer service team of TM to make use of the miles for some free perks from BA, the Travel Merry agent who answered my call said TM isn't concerned in any way with the miles redemption process and British Airways customer Service is the right point of contact in my case for any issue relating to the Executive Club miles.

The TM customer agent Bart gave us all the necessary information on how we could use the BA Executive Club membership privileges and the miles for priority check-in, priority boarding, lounge access, hotel and seat upgrade to name a few. I'm really impressed with Bart's valuable information on British Airways Executive Club membership privileges and he also advised us to provide him with our Executive Club membership number for the new miles to get added in the airline tickets before the generation of PNR and the flight tickets from his side.

This is what I appreciate most about Bart and our miles got added at the end of the transaction and I must say without Bart's advice our miles wouldn't have got added. We redeemed the miles later for our hotel and car rentals in London in accordance with the rules governing the membership and we did save a lot of money.