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TransFormerLand

5.0

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From the business

Thousands of Transformers toys for sale. Also buying transformers toys and entire toy collections. Featurs a guide to help identify Transformers action figures and weapons.


transformerland.com
Gainesville, FL, United States
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TransFormerLand Reviews Summary

Transformerland has established a strong reputation for its knowledgeable and personable customer service, primarily led by the owner, Matt, who is praised for his responsiveness and fair pricing. Customers appreciate the detailed product descriptions and the seamless buying and selling process, often highlighting the ease of communication and prompt payment. However, some reviews indicate a desire for quicker email responses and mention high shipping costs as a concern. Overall, the company is viewed favorably for its reliability and customer-centric approach, making it a preferred choice for toy collectors.

This summary is generated by AI, based on text from customer reviews

service
62
value
42
shipping
31
returns
11
quality
36

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
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Incredible!
July 20, 2017

Just received my third order with this store with no problems at all! Great communication and best of all, they have many unlisted transformers so all you need is to ask! Would definitely recommend this store.

Date of experience: July 19, 2017
Washington
1 review
0 helpful votes
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Matt was very helpful helped me out genuinely cares about customer satisfaction, great selection, everything was packaged nicely and great timing definitely recomend these guys

Date of experience: July 13, 2017
Florida
1 review
0 helpful votes
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I have had great success in not only buying but selling to them as well. Matt is great to work with and very fair on what he offers. Some people don't realize you aren't going to get what you might be able to sell if you sold each item on eBay or to a third party. Remember he has to get something out of the deal. It is less time consuming for me to send a large list and get an offer than to try to sell each one individually. Anytime i need to sell something i go to him first.

Date of experience: July 12, 2017
North Carolina
1 review
0 helpful votes
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I looked around at a bunch of places to sell my old toys and TransfornerLand is by far the best of the best. They had the best prices, easiest to deal with and were always responsive to emails and calls about any and all questions. They were fair and honest and my only regret is I didn't find these guys 10 years ago when I sold all my old GI Collectibles

Date of experience: June 15, 2017
Tennessee
1 review
0 helpful votes
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Ok. I made a minivacation into business trip. So I took a travel trailer of over 800 Transformers (plus over 75 Digimon, Voltron...) to FL in hopes of selling them all to Matt. Though I did not sell all of them, I was offered a decent price for the ones which were sold. Matt and Ben work very well together and both have IN DEPTH knowledge of everything Transformer. The money transaction took a little longer than I had hoped (due to MY BANK holding the funds for 10 days, NO FAULT OF MATT!), and upon leaving the store, I felt like the amount was a lot lower than what we originally came up with. But I left as it was late in the afternoon. I received a text AND a call from Ben alerting me that there WAS a mistake (quite LARGE) and that they needed to make it right. Matt made right the discrepancy in the amount and mailed the payment which arrived in 3 days. WHO DOES THAT ANYMORE?! To ACTUALLY be VERY VERY HONEST! To be truthful, in this day and time, I was truly humbled at the very act of the INITIAL honesty, especially when reading very negative comments about their honesty from other customers. Now I won't say I got what I felt my items were worth, and I TOLD Matt that, but Matt DID meet me in the middle for a mutually equitable transaction. Will I do business with him again? Definitely! Seeing the store and the organization, the kinship of the business partners, and the fair and HONEST business practice. Well, there is no wonder as to why they are getting 5 stars from me! I hope not only to consider both of them as a business acquaintance but as potential friends for life... after all, Matt purchased many years of my life with the purchase of my collection of Transformers. More than that though is the honesty of a mistake made on their part and the near IMMEDIATE (within 6 hours. As soon as they caught the mistake) action taken to make it right. If there were something dishonestly done in the past, I surely would have never known it. They EARNED my trust, and THAT is something very HARD to come by these days!

Date of experience: June 12, 2017
California
1 review
0 helpful votes
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Matt and Ben are very awesome and trustworthy and was a pleasure doing business with them! :) Transactions went smoothly! :) Their online store is the best toy store online with a huge selection of 80s and 90s and up of collectibles and vintage toys :) you can never go wrong with Transformerland! :)

Date of experience: May 19, 2017
Pennsylvania
1 review
0 helpful votes
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Customer for life!
May 14, 2017

Another stellar transaction with Matt at Transformerland. My package arrived today, sitting outside being rained on. Thankfully, everything was very well packed with proper dunnage, bubble wrap, and zip lock bags, so the contents were perfect inside. Thanks!

Date of experience: May 13, 2017
Washington
1 review
0 helpful votes
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We saw a Facebook post about Gen 1 loose figures. Sent an inquiry for three figures that were high on my son's wish list. Not only did I get those three pieces, they were in WAY better shape than what we requested. My little boy is going to freak out! They have made a lifelong customer in myself and can pretty much guarantee the same for my son!

Date of experience: May 3, 2017
GB
1 review
2 helpful votes
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If you see no packaging in the picture, this means item is not new & has no box. Very disappointed customer as this is misleading!

Date of experience: April 20, 2017
Illinois
1 review
0 helpful votes
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I have been a customer for a number of years to Transformerland and not one time was I disappointed, Matt, the owner will go out of his way to keep his customers happy. The website is a valuable resource for anyone looking for info on any Transformer... and a wide selection to choose from at very competitive prices... Great experience, will be giving Matt my business again for sure.

Date of experience: April 10, 2017
California
1 review
0 helpful votes
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When I had visited the page looking for the identify tool I did not know they sold as well. I saw that they had preorders for the MP-36 Megatron. And at a very reasonable rate, much less than other sights. I put an order in for the item. I was told I wouldn't have to pay until they actually had the item but was then asked to pay ASAP, which upset me at first but it was due to demand so it was a reasonable request. I received my MP-36 today (two days after it shipped which is astounding!) And I saw that it had been opened for inspection as per my request and it's absolutely perfect. It was packaged in a way that even the clumsiest of postal carriers couldn't have damaged it. I would do business again with Transformer Land in a heartbeat, and if you're a Transformers collector or just looking for that hard to find figure for your kid I would suggest you do too. Easiest five star rating I've ever given.

Date of experience: April 8, 2017
California
1 review
0 helpful votes
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Great company!
March 29, 2017

Ive sold to transformerland twice and they give fair prices for new and used transformers. Starting a new collection and will probably use them again in the future.

Date of experience: March 28, 2017
New Jersey
1 review
0 helpful votes
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Great and Honest
March 23, 2017

Matthew was very helpful throughout the process and was upfront with a very fair price for my G1 Transformers collection. Very positive experience.

Date of experience: March 23, 2017
California
1 review
0 helpful votes
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Transformerland is very responsive and gives very fair prices for Transformers. Matthew is excellent with his communication and the whole process of selling and receiving payment is outstanding. I would definitely use this service again!

Date of experience: March 12, 2017
Canada
1 review
0 helpful votes
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After deciding to downsize my collection I contacted Matt at TransformerLand and we emailed back and forth about products and prices until we were both satisfied. His patience and understanding were exemplary as I had a couple of car issues before I could get to the US before sending my Transformers by way of Detroit. I would do business again with Matt and TransformerLand in a heartbeat. Thanks again!

Date of experience: February 17, 2017
Georgia
1 review
0 helpful votes
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I had some items that I really didn't have time to sell out or find a buyer. After making contact and delaying my shipment they stuck with the original rate. I was able to sell several items as a whole and they sent paynet within a couple of days. Great buisiness and customer service to go along with it.

Date of experience: January 9, 2017
Colorado
1 review
0 helpful votes
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Always a pleasure to do business with. Fast shipping and great packaging. Been doing business with them for a long time and have built most of my G1 collection thru them.

Date of experience: January 4, 2017
Illinois
1 review
0 helpful votes
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I had a great experience selling to TransformerLand. Response was quick, offers were quite reasonable, processing was fast, and the communication was outstanding.

I have had such a good experience, that I am going through another offer right now.

Date of experience: December 31, 2016
Romania
2 reviews
5 helpful votes
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I have a transformer for my son here on his 8th birthday. I have never seen him so happy. Perfect choice of toys

Date of experience: November 29, 2016
North Carolina
1 review
0 helpful votes
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Great service!
November 29, 2016

Fair prices for my collection and quick transactions. Will definitely use again.

Date of experience: November 29, 2016