On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Trainline.co.uk Reviews Summary
Trainline is a travel booking platform that allows users to search, compare, and book cheap train and bus tickets across Europe. The site offers a range of features, including the ability to save up to 61% on UK Rail, search train times, and get the app.
This summary is generated by AI, based on text from customer reviews
Booked 11.19 departure on a split save ticket. Second leg of journey involved a ticket for a 10.40 train? So my connecting train had ALREADY LEFT BEFORE I STARTED MY JOURNEY!
Trainline sent me two APP Notifications in the morning before travel saying "Your 11.19 train is on time". Clearly one hand doesn't know what the other is doing.
Put me in a very unpleasant position with the ticket inspector and train manager.
I will make a formal complaint against this cowboy company via its regulator the FSA.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
SmartCustomer for Business
Gain trust and grow your business with customer reviews.
Claim your free account