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TrafalgarReviews 491

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Trafalgar designs and manufactures the highest quality men’s leather goods and accessories, using the finest, most distinctive materials from throughout the world. Our most popular categories include men's braces, belts, belt straps, belt buckles, wallets, bags, pocket squares, bow ties, cufflinks, socks and more!


trafalgarstore.com
Bolingbrook, United States
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Trafalgar Reviews Summary

Trafalgar has a rating of 4.3 stars from 491 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Trafalgar most frequently mention customer service, high quality and quick delivery. Trafalgar ranks 20th among Men's Clothing sites.

service
1
value
1
shipping
1
quality
306
This company responds to reviews on average within 3 days

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573 reviews

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South Carolina
2 reviews
0 helpful votes
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Great selection and service!
January 28, 2022

I am glad I found Trafalgar. They have high quality goods and a convenient way to shop for classic looking timeless accessories.

Date of experience: January 27, 2022
New Jersey
0 reviews
0 helpful votes
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Miss the novelty suspenders
January 25, 2022

My favorite braces, hands down. Been a real dry spell with menswear what with Covid and all.

Date of experience: January 24, 2022
New York
1 review
0 helpful votes
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Stange belt.
January 23, 2022

I ordered a size 38 to replace my 38 belt. When put up next to the old belt it is one inch shorter?
Why? Both belts say 38

Trafalgar attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 23, 2022
Deborah O. — Trafalgar Rep
over a year old

Hello! We are sorry to hear that your belt sizes do not match. We can certainly understand your frustration! We have numerous manufacturers around the world and this could be the reason for the discrepancy. We are working towards more standardized sizes and we apologize for any inconvenience. We are happy to offer free returns, so please visit our online returns portal here: https://www.trafalgarstore.com/a/returns. If you require further assistance, please feel free to contact our customer service team by calling 844.364.7703 or emailing [email protected] during our regular business hours of 8 AM to 5 PM CST, Monday through Friday. Thank you!

Connecticut
0 reviews
0 helpful votes
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Cortina honey maple strap
January 21, 2022

Love the color. Scratches easily on buckle. Overall extremely happy.

Date of experience: January 21, 2022
Oklahoma
1 review
0 helpful votes
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Belt Review
January 20, 2022

Great shipping and easy experience, I ended up returning the belt but Trafalgar made the return easy and simple!

Date of experience: January 20, 2022
California
1 review
0 helpful votes
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Belts
January 19, 2022

I received my order. Thank you. I am exchanging one item. The return process was easy.

Date of experience: January 18, 2022
North Carolina
1 review
0 helpful votes
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Your website needs some work.
January 13, 2022
Updated review

The address automatically switched to a different address and it wouldn't allow me to edit it so I had to cancel and place the order again.

Date of experience: January 13, 2022
Deborah O. — Trafalgar Rep
over a year old

Hello. Thank you for the feedback! It sounds like your desktop or mobile device may be using the autofill feature to complete your address on your order. Please reach out to our Customer Service Team if you require further assistance. We will be happy to troubleshoot and/or place an order for you. Thank you!


Please have someone call me at 252-903-1738
February 5, 2022
Previous review

Please have someone call me at 252-903-1738

Date of experience: January 6, 2022
Arizona
1 review
0 helpful votes
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Great product
January 12, 2022

Very good. So glad Nordstrom provided the I
Info to us, thank

Date of experience: January 12, 2022
Colorado
1 review
0 helpful votes
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This was a gift and I am going to have to return these. My husband is not fond of them. How do I go about doing this?

Lindy Westbrook
*******@gmail.com
*******977

Trafalgar attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 11, 2022
Deborah O. — Trafalgar Rep
over a year old

Hello! We are so sorry to hear that your husband did not love the braces. Trafalgar is proud to keep returns hassle-free at no cost to you! Simply visit our returns page at the following link to initiate your return: https://www.trafalgarstore.com/a/returns. I hope this helps! If you require further assistance, please feel free to contact us during our regular business hours of 8 AM to 5 PM CST, Monday through Friday, by calling 844.364.7703 or emailing [email protected]. Thank you!

Ohio
1 review
0 helpful votes
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Hi quality and customer servicce
January 7, 2022

Excellent customer service, and a world class product!

Date of experience: January 7, 2022
South Carolina
1 review
0 helpful votes
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Easy to Order
January 5, 2022

Finding dimensions of the belt strap on the page was easy and included everything I needed to know to order correctly. Due to the item being a gift, I wanted to make sure that I could return the strap if it did not fit the antique buckle. I called Customer Service and they answered all my questions about returns and exchanges. In the end, it fit beautifully and I'm very happy with my purchase. Would recommend and purchase another Trafalgar accessory.

Date of experience: January 4, 2022
Virginia
1 review
0 helpful votes
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Good job
January 4, 2022
Updated review

Got it after several delays - thanks so much! Why do i have to write so much here

Date of experience: January 4, 2022

I havent gotten my order yet and 2 attempts were made...
February 2, 2022
Previous review

I havent gotten my order yet and 2 attempts were made please notify me when you will try again!

Date of experience: January 3, 2022
California
0 reviews
0 helpful votes
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Great products as always.
January 4, 2022

Been a lover of Trafalgar braces and menswear for decades. Great quality, fit and lasting value.

Date of experience: January 4, 2022
Connecticut
1 review
0 helpful votes
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Great quality
January 2, 2022

Trafalgar delivers in creating a high quality belt for my new suit! Fashionable and durable

Date of experience: January 2, 2022
California
0 reviews
0 helpful votes
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Great
January 1, 2022

Easy, well organized. Thank you rear service and great product. Very happy

Date of experience: December 31, 2021
Oregon
1 review
0 helpful votes
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Good quality belt
December 27, 2021
Updated review

Got my belt delivered. Real nice quality! Unfortunately will be asking for a trade in since the belt is to small, and that is on me.

Date of experience: December 27, 2021

Two day shipping?
January 22, 2022
Previous review

I purchased this product Monday afternoon. Paid the 19.99 in shipping (two day delivery) thinking it would arrive yesterday, being three days since I order ordered it.

Date of experience: December 23, 2021
Georgia
1 review
0 helpful votes
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Doc kit
December 25, 2021

I tried to change the delivery address via email( customer service was not open) minutes after ordering and was told it was already shipped. I would have preferred for the gift to go directly to the recipient.

Date of experience: December 25, 2021
Deborah O. — Trafalgar Rep
over a year old

Hello! Thank you for the feedback. We sincerely apologize that we were unable to change the shipping address for you. Orders are immediately sent to our warehouse and oftentimes we are unable to make changes after the order is placed. We apologize for the inconvenience! If you require further assistance, please reach out to our Customer Service Team during our regular business hours of 8 AM to 5 PM CST, Monday through Friday, by calling 844-364-7703 or emailing [email protected]. Thank you.

Texas
1 review
0 helpful votes
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Excellent formal silk garter
December 25, 2021

The quality is excellent, and I can see that I'll be using this for years to come.

Date of experience: December 24, 2021