TradealgoReviews 641

There are a plethora of bad reviews of this company on this site. I unfortunately have had the same bad experience in getting my "guaranteed" refund from this company. I was foolish for not having researched before buying. I have been trying to get my refund for over two months and have gotten the same excuse of "45 days" to issue a refund. Do not join this service if you think that you'll get your money back. I have sent many many emails and called countless times to no avail. They lie to you just to wear you down and give up. If I could give a "zero" star rating I would.

These people are liars and thieves. They promise to refund you in 6 months if you are not satisfied and that's not true. I've been trying to get my money back after 2 to 3 months after signing up and that's since October 2022, they promised that I'll get my refund in February 15 2023 and I still haven't received it. Now I can't get them on the phone anymore. They need to be shut down because they don't deliver what they promise

My wife developed health challenges after I subscribed and left me no time to put the resources to use. I certainly hope to in the future. I requested a refund well within the 6 month money back period. It is now just past 100 days since my request and still no refund. I've been told by customer service more than 10 times that it has been communicated to the refund team but have not received one call or email regarding this issue.
Hopefully Jon Stone will take notice of this and other refund reviews and make good on the promises made when pitching the platform to potential subscribers. I'm sure he doesn't want the reputation of being just a scammer.
The company has gone through two rounds of pre-IPO funding and apparently is sitting on about 5 million in cash from those. They have the money for refunds but don't seem to care about honoring their stated business guarantees.
If I don't receive help with this in the next 5 business days I will move forward with filing complaints with the FTC,SEC, and BBB. My lawyer is already aware of all this and will also be utilized if necessary.

My family member bought into Trade Algo (TA) with a written guarantee for a FULL REFUND if they canceled within 60 days. They saw it wasn't for them, canceled and was referred to the refunds email address to get reimbursed. After a week or two, my family member started calling to get a status because no one at TA would respond. Finally, a call came through saying they were having problems with their computers and it would be approximately 45 days before a credit could be issued. Interesting timing since that would have put us at the 60 day mark (where they supposedly no longer honor refunds).
Being reimbursed within 45 days would actually have been great because this failure on TA's side to do anything continued for four months!
Finally, my family went to their credit card company. They provided the TA literature promising a full refund along with the email they sent showing the cancellation request was well within the timeframe / deadline for reimbursement. They also provided numerous follow up emails that went unanswered. THIS WAS THE ANSWER because the credit card company has way more muscle in getting results than we were. Within only a few days, we got notification from the credit card company that a credit would be issued, and Trade Algo submitted it immediately after that.
Save yourself a lot of time and hassle - let the credit card company fight for getting you reimbursed. It worked for us!

I had some issues with the TradeAlgo platform but customer service reached out to me and resolved my problem completely! Thank you again Tony G.

I have been trying to get a refund of $4,750.00 over 45 days. I have lost more then that with this program

They will give you the runaround not unlike others 15 days to get money back then 45 days now its over 90 days i think reporting to Federal authorities and others to hopefully land them in the right place.
Just go to your credit card company and get your money back.

I requested a refund for months with no success. Tradealgo management finally contacted me back and gave me a fast full refund with no hassle. I'm happy with my experience now.

They have a live day trading stream from 9:30-10:30 a.m. est each morning which is good for a quick buck each morning. They walk you through 1-4 trades with easy to understand and follow entries and exits.

Swing trade alerts have increased more as they have more analysts now, but alerts aren't every day as it's not a swing traders market right now. They wait for high probability setups instead of just throwing out alerts, which is good. 10/2023

I bought TradeAlgo because they confidently pushed that they have an edge with AI. They gave the examples of people who made alot of money in a year. Explained what dark pool data is. And they stated they have experts who send out trade alerts. I explained that I work a full time job and can't look at computers all day. And the response was the alerts can just come to your phone and that's fine. So I signed up. And followed all the alert trades that I could. I immediately won my first two trades. Even though they were small "Scalp" wins I was very satisfied. Then I lost my next 7 trades. Then next 3. In looking at the data. I decided to try to see if I could use this dark pool data to find trades on my own since this expert was costing me hard earned cash. They have many taped recordings of someone lecturing trading days, it was of no help to me. I want professional well thought alerts and paid a company to do that. I could not find any recordins on the way to make actual trades using their tools. It comes with all the typical techinical indicators like MACD, RSI, Stochastics etc. But nothing on how to use them with their AI. Would be great that if they said, if the AI dark pool percentage increases say 200% and you get a MACD crossover, then attack sort of trade info. But there is nothing like that. What you get is dark pool data that comes in, but you can't tell if its long or short. I then found out the AI isn't doing anything but analyzing "dark pool" data to see what the major players are doing. Bottom line with the alerts is the experts are day technical traders and they find trades like anyone else would with basic indicators, resistance levels and candle sticks. Sometimes they say dark pool data is coming in last night and look at xyz stock closely tomorrow. As a person who paid thousands for this software for a lifetime membership. I paid for an AI to find me trades. But the reality of the program is you nothing could be further from the truth. So I put in my cancel request and then their customer service suggested I take a call with one of their customer reps to teach me a method on how to use the software with a day trade method being used. Initially I was like why isn't this shown to new customers when they join? But then decided to learn how to use the tool and if this works I'll be a lifetime member. So I decided I'll try it for a week and if I can get a 50% win rate out of 8 trades, I would continue. One week generally wouldn't be enough time, but the total time to this point was about 3 months of losing and losing so I gave myself an internal ultimatum week. So I found 9 trades using this mehod and won 3 of them, I was sneaking to look at my phone at work all morning. So after winning 33% of the trades I cancelled. To their defense they honored their cancelleation policy and I am thinking that they hope customers can figure out things and win somehow so they won't cancel. The service is not for a novice or even an expert who knows how to make trades, its not for a person who can't day trade, and its not for a person who has a 9 to 5 job where they can't look at their cell phone all day. I have to objectively give this a thumbs down for any investor that thinks he is paying for AI to find trades alerts for them and that they will win even their membership back. Nothing can be further from the truth. They need to give step by step how to use the software and what type of trades their AI is good for and when to use it, but this instruction doesn't exist in that the AI isn't that at all. By the "Expert" alerts that come out at probably 5-7 a week. They are all short term scalp traders. 20% type wins are the goal with tight stop losses recommended. A really annoying thing a couple of times is alerts would come out that if you held this position, it made a rebound and you would of made this high percentage. Thats very annoying when the instructions state the importants of tight stops. To have a trade go over night was rare. They should have an expert on swing trades where the trades last a few weeks if not a month sometimes. So I did find another service that I won't mentionj where they also claim AI from IBM, but they send out all types of alerts. They have experts on day trades scalp trades, long term holds, crypto and swing trades and a person who works can get the alert on their cell then place the trade. No figure it out yourself,, no needing to look at charts, no hidden methods etc, just place the trades. I hope this helps anyone considering buying what I will call a sub-par program. Its incomplete, has some potential. They need to be honest upfront that its a day trading tool that will come with no instructions. And they need to back calculate methods on how it can work.

I watched a webinar for a company called Trade Algo. They advertise as having the "highest quality software that empowers investors to take control of their financial destiny." As a stock trader, I was interested in trying their product because they offered a six month no questions asked MONEY BACK GUARANTEED. I purchased it on November 2022. In December I told them I was no longer interested in the program and wanted a refund. They said okay and it would take 14 business days to process. Although that seemed weird because I used square business and can refund a customer in seconds. Anyways today is January 27th 2023. I been calling and emailing them and they got back to me today and said they been having issues with their merchant processor and it will take another month to process my refund. I dont know about you but it seems like they are trying to push it past the 90 day period to report to your credit card company. This company are straight scammers and need to be taken down. You CANNOT offer a MONEY BACK GUARANTEE and do not honor it.