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Tractor Supply Co

1.4

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Tractor Supply Co Reviews Summary

Tractor Supply Co has a rating of 1.4 stars from 122 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Tractor Supply Co most frequently mention customer service, credit card and local store. Tractor Supply Co ranks 98th among Industrial Equipment sites.

service
72
value
58
shipping
42
returns
35
quality
51

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New York
1 review
1 helpful vote
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I bought a 3400 psi simpson pressure washer last September I paid for 3 year guaranteed I used 3 times the pressure pump crack I filled a Camplain I took it to the mower shop they told me to but they never send the pump replacement I had to fix it out of my packet.
If I could review negative 5 I would.

Date of experience: May 4, 2023
Ohio
1 review
0 helpful votes
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Your review got our attention! Bret purchased a five x 4 foot gate a month and a half ago. Purchased online picked up at Lancaster Tractor Supply. Then sent this useless response after I sumitted my review.

Thanks for your contribution. We hope our response helps.
Response from Product Support:
Thank you for bringing this to our attention. 4ft x 5ft is the common size, which means it creates a 5ft W opening when installed. We will be sure to clarify this in the description. Say what you want,, it only filled a five foot oprnining after we made many modifications! Trying to say that it fills a five foot gap is alot of useless crap worthless corporate response!

My response:

Date of experience: April 28, 2023
Massachusetts
1 review
7 helpful votes
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Zach and regional manager Michele the most unprofessional people you will ever meet discriminating against people! Shysters! I was purchasing ripped bags of dog food what were damaged at the store at a discount price no management is completely stopped my discount are the tractor supplies still give it to me just an hour and a half out of my way extremely unprofessional trust me stay away better off paying a little more for your product

Date of experience: April 19, 2023
New York
1 review
0 helpful votes
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Advertising
April 12, 2023

They are advertising Carhartt hoodies for $9.99 online Great deal but you can't order online so if your store does not have any you cannot order and get the price. My last couple experiences with this store have gotten so bad never shopping here again I will go to other stores and pay more.

Date of experience: April 12, 2023
Tennessee
1 review
0 helpful votes
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If it hadn't been for the kind friendly help that Colby display I probably would have went somewhere else.

Date of experience: March 30, 2023
Alabama
1 review
0 helpful votes
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The only choice
March 18, 2023

I would love to have a better choice but in our area TSC is the only choice. The are extremely overpriced and have really taken advantage of the infatuation racket. So sorry I don't have more choices so they win by default!

Date of experience: March 18, 2023
Colorado
1 review
0 helpful votes
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Unfortunatly like everything else we are reaching our budget limit when shopping at TSC. We are now considering other outlets that we can get dog food and bird feed from.

Date of experience: March 14, 2023
Texas
1 review
0 helpful votes
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Sunday dump
March 15, 2023

I have bought from Tractor Supply in Cedar Park from the day it opened I have always been welcome from the minute I WALKED IN
I never mat finer people but Sunday 3/12/23 I was TREATED like I was IN WALMART
I GOT so upset I walked out I always gave TS 5 stars not that day

Date of experience: March 13, 2023
Florida
1 review
1 helpful vote
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Customer service
March 12, 2023

Was trying to purchase 1200.00 worth of fence posts. I asked for a specific bundle and manager said could not have it because it would require moving 2 other bundles. They could all be moved and loaded with a fork truck which is what they had to load with but said it would take away from other customers in store? This is the store in Deland Fl will never shop there again

Date of experience: March 12, 2023
Maryland
1 review
0 helpful votes
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Cheat
March 3, 2023

They charged me and they didn't ship. I asked for a refund and they said to wait 3-5 days but it's been 2 months now and they still ignore my email. No refund.

Date of experience: March 3, 2023
Tennessee
1 review
1 helpful vote
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Uncooperative Company
February 25, 2023

I have been waiting for two months for TSC to get a certain item in stock. I've spoken to four employees and received a different story from each one. The biggest surprise was when one told me that they "don't know what they'll be getting in until the truck gets there". What kind of company operates that way? I worked in various retail positions for 20 years and that is not the way to satisfy your customers. I'll adjust my needs, work around TSC'S unprofessionalism, and get what I need elsewhere.

Date of experience: February 25, 2023
Tennessee
1 review
0 helpful votes
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Always Out!
February 21, 2023

The store in dyersburg tn never has hay I need for my miniature horse. It sucks! You can just switch hay everything there out, I have to co to the next county over.

Date of experience: February 21, 2023
Nevada
1 review
0 helpful votes
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Pet supplies
February 6, 2023

I've had an account with them for 2 months and I have no issues as of yet they have great selection but there prices could be lower.

Date of experience: February 4, 2023
Florida
1 review
0 helpful votes
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Amazing
January 28, 2023

I can't thank the Milton store enough for the outstanding service they gave me yesterday. I shop there often and everyone is always so nice and helpful. Thank you

Date of experience: January 28, 2023
Pennsylvania
2 reviews
1 helpful vote
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Poor customer service
January 21, 2023

We go out of our way to shop the Hanover tractor supply due to the fact it's cheaper but lately the service sucks. Besides on a Saturday there stock was not out from Thursday delivery the cashier argued about the product being there. I used to work in tractor supply I know all the fibs. I told her to check after rolling her eyes she did 15 in stock. She sent the other lady who wasn't busy to retrieve. The lady called on the radio to say the items were on the bottom of a skid n it b a bit. Ok after we waited about 15 minutes the other lady came up without our merchandise n was telling her life story to another customer as she was walking up with. Nothing store related our cashier apologized n went back to get our product. Place is a joke..

Date of experience: January 21, 2023
New York
1 review
0 helpful votes
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Employees
December 26, 2022

About 3 months ago I was in the calverton tractor supply walking around looking at thing in the store. Well what happen next was so wrong they try to say I was stealing from the store. The one employee I think her name was June blocked me from looking at stuff in the store. Got right up in my face I was not stealing a thing she should be fired. The GM said she would call me back after she look at the cameras never happen. I will never return to that store agian I hope this goes to the top of tractor supply.

Date of experience: December 25, 2022
Maine
1 review
0 helpful votes
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Portable garage
December 23, 2022

12x20 portable shed/garage. DON'T waste your money! I'd give it a lower rating if I could. Wouldn't stay zippered on the ends. Breeze got in kept unzipping both end. After number off times re-zipping it. The breeze finally got in and destroyed the whole thing. After only a months and $700 later, save your money!

Date of experience: December 23, 2022
New York
2 reviews
0 helpful votes
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Greedy!
December 23, 2022

They wanted almost 10 bucks for a can of Rustoleum spray paint. Not from me they wont. Use to shop here regular.Not any more! Im going to Lowes or Home Depot. I have no tolerance for corporate GREED!.

Date of experience: December 23, 2022
Texas
1 review
0 helpful votes
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Bad customer solutions
December 21, 2022

Ordered my husbands Christmas gift on the 17th of Dec. Yes, that's pushing itbut I paid for 1day shipping. Got a text that order was cancelled one minute before customer solutions closed on Dec.19. Then received an email saying that they didn't charge me! So what's the pre authorization hold on the money I need released so I can go somewhere else and get the present? Tractor Supply no longer has it's values focused on good customer service. They would much rather keep your money on hold and ruin your Christmas-and said item is still, 3 days later, there for you to order and them to cancel and hold your money. Do not use Tractor Supply!This is not the company it once was. You cant even email corporate. Or any of the management. Their only thoughts are to get your money, even if it's just to hold! We have been customers for many years, but no more! Will never darken their doorway again, and recommend you don't either because one thing I know, your headed for a big let down.

Date of experience: December 20, 2022
Wisconsin
1 review
0 helpful votes
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Online shopping
December 16, 2022

Worst experience ever.
I ordered twice the same product. First order was canceled for no reason.
Reorder and paid 2 day shipping.
2 weeks later still no delivery.
No contact number.
Worst service ever.

Date of experience: December 15, 2022