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Tower Federal Credit Union is a financial institution offering personal banking solutions, including checking and savings accounts, credit cards, auto loans, mortgages, and home equity loans. Members can conduct business online or visit one of their conveniently located branches in Maryland, Virginia, and Washington D.C.
This summary is generated by AI, based on text from customer reviews
I end up with a Tower FCU share savings account due to a refinance loan. I gave it a try and downloaded Tower FCU app and that banking app is garbage it takes over a week to give you an accurate balance on your account after any transaction. Due to the inacurated info on the app I was charged an overdraft fee for a credit card payment to another bank. I called tower FCU customer service 3 times to stop that transaction the first 2 times I was told it was taken care but it didn't and kept charging $25 overdraft fee until I called the 3rd time and got helped by a lady name Tiffany and requested to stop the transaction and close the account. Also is a pain in the arse calling Towe FCU customer service and waiting over 30 minutes at any time. If I could give 0 stars on this review thats what TowerFCU deserves.
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