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Total Trivia

3.8
totaltrivia.com

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Total Trivia Reviews Summary

Total Trivia has a rating of 3.8 stars from 1,719 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Total Trivia most frequently mention great prizes, customer service and discount coupons. Total Trivia ranks 82nd among Question And Answer sites.

service
38
value
39
shipping
36
returns
20
quality
37

We monitor reviews for authenticity

Texas
1 review
1 helpful vote
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Excellent work, very efficient very pleased with the rapid that acted my respect for the lord: Paul D

Date of experience: August 17, 2018
TotalTrivia T. — Total Trivia Rep
over a year old

Hello Jose,

Thank you for taking the time to leave a review on your positive experience with our Support Team!

We work hard to be the best and hearing it from one of our customers gives us so much joy. Thank you again!

We’re only an email or phone call away, we’re always delighted to help!

Phone: 855-321-0505
Email: [email protected]

Have a fabulous day!

Texas
7 reviews
19 helpful votes
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They came through
August 3, 2018
Updated review

Alright the ring came through! Awhile back, so I'm a bit late updating this review, but hey I'm here now to let everyone know that the ring did arrive and shipping didn't take long and of course the ring was very cute with the cutest little box and the cutest little bag. Now I did have an issue trying to win a $25 Target gift card and I think that's because I was trying for 2 different items at the same time because I did win another ring while trying for the gift card. Well I really wanted that gift card so I dumped all my tickets into it wasting almost 40,000 tickets. Started realizing im spending more trying to get the product then what its even worth. I got so upset with the whole thing that I contacted customer service and they refunded me a portion of what I lost. Which by the way they have really good customer service. They respond very quickly. You can receive they're response within the app itself which I do like a lot. About their "bots" they might be bots, hackers, or just plain ole people like you and me but only with a more serious Total Trivia addiction. The more you play the easier it gets. These "bots" have probably opened the game, been there since day one you never know. Total Trivia is denying they have bots and they're probably telling the truth. JonnyConnect is probably the highest player in the game.

Date of experience: August 3, 2018
TotalTrivia T. — Total Trivia Rep
over a year old

Hi Kelli,

Thank you kindly for your honest review, this means a lot to us!

We’re sorry to hear that you initially had a frustrating experience and appreciate you taking the time to update your review. I'm so glad your ring arrived and that you love it! All players on Total Trivia are real people and, as you quite rightly mentioned, some are just more active than others.

We have a fantastic Compliance Team that constantly keeps an eye on the game, with a variety of resources to detect if there has been any playing outside the rules.

Fairness in competition is incredibly important to us—please don’t hesitate to contact us if you have any questions or concerns.

Our Support Team is available 24/7 via email at [email protected] or phone at 855-321-0505.

Enjoy your day!


Thought it was going to be a scam.
August 3, 2018
Previous review

At first I was extremely confident in winning a $120 Ashlynn Avenue ring. Right when the ring flashed on the screen I clicked it and got in the lead and fought to stay in the lead so I started at the very beginning meaning I had 23 hours before I could actually win the item. I watched my notifications closely everytime someone got ahead before me I would immediately play and get back on top. Then midway into the day with about 8 hours left I decided out of the blue to Google on how to win in Total Trivia. Then as Im searching I come across review sites about Total Trivia and it wasnt looking good. I read at least 50 negative reviews then I started beating myself up for actually thinking I was going to win but didnt give up hope because I still had 8 hours left. Then I had read about how they allegedly use bots. Well these bots appear a lot Ive noticed but I dont really think they are bots, I think they are hackers who have hacked into the game. Which is a definite problem that really needs to be looked into. I saw one bot Johnny something he was in the lead for a $160 ring. Now according to the negative reviews I read about these bots they only go for the really expensive items not the cheaper ones. Back to the $120 ring. I had set an alarm and prepared myself for failure as the timer was counting down I was just waiting for someone to beat me and take the lead and to my surprise no one did and I had actually won the ring. I was in shock and still am a little. This all happened last night so I havent received the ring yet and will give 5 stars when I do get it. I hope it comes through.

Date of experience: May 25, 2018
Florida
1 review
2 helpful votes
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I was super excited to download this game and I read the reviews and now I completely uninstalled it. It's a shame there are still scammers out there

Date of experience: July 31, 2018
TotalTrivia T. — Total Trivia Rep
over a year old

Hi Beth,

My name is Erin and I’m with the Customer Happiness Team here at Total Trivia.

Thank you so much for leaving your review, I’m sorry to hear you feel this way.

We would love to hear more about your experience, so that we can use your valuable feedback to deliver an even better experience next time.

If you’d like to share your concerns, please get in touch with us at [email protected] or 855-321-0505.

We hope you'll give our app another try!

Virginia
1 review
3 helpful votes
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Scammmmm
July 4, 2018

It all seems real at first and easy but its really a scam. They have bots like JonnyConnect who are just there to rob you of your money. It seems like every time youre in first until the last minute, then some person starts battling you for the item and you go into overtime and end up spending hundreds on tickets and boosters. If you want to actually win it will cost you so much in tickets and the items take forever to ship, sometimes they dont even come at all. If you dont want some scamming app to steal all your money fast I dont recommend using this app.

Date of experience: July 4, 2018
TotalTrivia T. — Total Trivia Rep
over a year old

Hi Liza,

Thank you for your review, Erin here from the Total Trivia Customer Happiness Team.

I’m so sorry to hear that your experience with Total Trivia has not been a positive one and am happy to help make this right.

We ship all orders within 2-3 business days, so if you have some items that haven’t arrived, please do let us know! Unfortunately, packages do get lost in transit from time to time, which is certainly not your fault. We are always able to resolve things when an order doesn’t arrive!

We do have a lot of customers who have been with us for a long time and many of these customers tend to be quite active. We pride ourselves for fairness in competition, and I hope that I can ease your mind in letting you know that there are no bots on Total Trivia; all players are indeed real people just like you!

I’d love the opportunity to review your account and resolve any issues that may be outstanding. I hope you’ll reach out to us at [email protected] or 855-321-0505!

Have a lovely day and hope to hear from you soon!

Virginia
1 review
2 helpful votes
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Order not recieved
June 27, 2018

You can win but may not receive the items. I won 3 rings but has not been shipped yet. 29 days and still counting... waiting for the items that I won. Don't wast your money.
-Alex

Date of experience: June 27, 2018
TotalTrivia T. — Total Trivia Rep
over a year old

Hi Alex,

My name is Erin and I’m with the Total Trivia Customer Happiness Team, thank you for your review.

I’m sorry to hear about the delay with the rings that you won and hope that you have since received them.

As all orders ship within 2-3 business days, please do let us know right away if you have any items that do not arrive in a timely manner so that we can look into it for you.

We are always able to resolve things when an order doesn’t arrive!

Please get in touch with us if you have any outstanding issues or concerns as we would be delighted to help!

Phone: 855-321-0505
Email: [email protected]

Our Customer Support Team is available 24/7 to help out via phone or email.

Virginia
1 review
6 helpful votes
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I previously wrote my honest experience about the total trivia and mentioned few things that I felt were wrong so, next day the account was blocked and I cannot log into the account. Stay away

Date of experience: June 27, 2018
TotalTrivia T. — Total Trivia Rep
over a year old

Hello Windy,

Thank you for leaving your review, we’re terribly sorry to hear that this happened!

Please note that if your account has been suspended, it may have been due to security or other reasons. As well, it may be that your account is active but that you are experiencing a password issue.

We’re more than happy to look into your account status for you.

Please reach out to us directly so that we may further assist.

Phone: 855-321-0505
Email: [email protected]

Our Customer Support Team is available 24/7 to help out via phone or email.

California
1 review
0 helpful votes
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I joined like 1 week ago and i don't think it's really fake. Just go for the cheap stuff (you gotta be thankful, right?) and you might be able to win it.
I've only won a gift card but i have a tip that might help (don't judge me if i'm stupid i just started)
- complete missions to get more free tickets
-if it's take the lead in a tournament you'd obviously want to do a competition that just started lol
- try to stack up those tickets by doing the mission each day
- splurge on only one item that's cheap or something you want
- don't spend money lol, just try to win the item for free
- if you're in overtime and you have no more tickets to use, don't try to buy more tickets because you're gonna go broke
- do another round when you try to win something where your competitor has almost no time to react (like start the trivia when there's 2 min. Left)
Hope it helps

Date of experience: June 22, 2018
TotalTrivia T. — Total Trivia Rep
over a year old

Hi Ashely,

Thanks so much for your review.

It sounds like you have created a fantastic personal strategy, that’s great!

I hope you’ve been winning some awesome prizes! Good luck in your next tournament and if you have any questions or concerns, we’re only an email or a phone call away.

Phone: 855-321-0505
Email: [email protected]

Our Customer Support Team is available 24/7 to help out!

Colorado
1 review
2 helpful votes
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Bull
June 7, 2018

Completely setup auctions with fake players. I wouldn't recommend this site to anyone. It's setup. It's fake and the people you're playing against don't exist or work for total trivia.

Date of experience: June 6, 2018
TotalTrivia T. — Total Trivia Rep
over a year old

Hi Jared,

My name is Erin from the Customer Happiness Team here at Total Trivia - thank you so much for leaving us your feedback.

I’m sorry to hear you feel this way.

Rest assured Total Trivia does not interfere with the tournaments, all participation is by real people happening in real time. Our employees are also not permitted to participate in tournaments or interfere in any way.

We love feedback from our customers and if something went wrong we would love to do what we can to make it right.

Our team is here 24/7 to help!

Phone: 855-321-0505
Email: [email protected]

Florida
1 review
1 helpful vote
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Man so many bots. In the heat of the moment, you keep on spending and spending. Those "overtimes" can drain your bank account in seconds.

Date of experience: June 6, 2018
TotalTrivia T. — Total Trivia Rep
over a year old

Hi Alex,

Thank you so much for writing a review!

We’re sorry to hear that you feel this way. Here at Total Trivia, there is a real person behind every player.

While we certainly understand the excitement of being in the throes of a heated tournament battle, we encourage customers to not spend more money on Discount Coupons than the retail value of the item.

Your opinions are valuable to us and if there’s anything we can do to improve your experience with us, please let us know!

Phone: 855-321-0505
Email: [email protected]

Our Customer Support Team is available 24/7 to help out!

Florida
2 reviews
11 helpful votes
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I can buy anything I want with enough money.
If u enjoy gambling and possibly not winning anything then its alright. Trivia game that will let u know that a cow poops 16x a day. SMH
I BROKE ABOUT EVEN AFTER SPENDING ABOUT 700 DOLLARS. THEY WILL ENTICE U TO 1000'S. GOOD LUCK!
LAS VEGAS GIVES HIGH ROLLERS FREE DRINKS TOO. BE CAREFULL AND SMART.
QUIT WHEN UR AHEAD!

Date of experience: June 4, 2018
Florida
1 review
1 helpful vote
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Twice I have almost won and then the clock resets and I either have to give up or keep paying money to continue. I "almost " won twice (once a gift card and the other time luggage) and then in the last minute the clock resets. After paying cash to continue playing I tried to continue, but both times I lost by less than 100 points. After $100+ dollars and only winning $70 dollars worth of merchandise I gave up and consider it a scam.

Date of experience: May 29, 2018
Virginia
1 review
4 helpful votes
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At first you will think it is the greatest app ever... then you realize the Bot, Jonnyconnect is running the show. I was restricted, after i referred several members, and saved up my tickets, and they gave me a phony email address to contact their "compliance" dept, which is nonexistant, so then i went to the Minnesota Better Business Bureau for answrrs, and was able to locate a phone number to Total Trivia. A week later... multiple phone calls, and still no explanation as to why my account was restricted, and no return call from anyone, such as the "manager" they mention will call me, has called. I am filing my complaint with the BBB in Minnesota. They must be stopped. It is modern day thievery. I will also be filing for tefunds on all the money I have spent. BTW, they restricted all my friends that I referred also... how is that right or fair? I call it stealing. No response to why, and no resolution. Buyers beware.

Date of experience: May 20, 2018
Indiana
1 review
6 helpful votes
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This game is basically gambling disguised as a trivia game. You can play for free up to a certain point, and then you have to use "coupons" to plan. In order to actually win something, you would need upwards of 200,000 coupons. You can earn coupons by playing and placing in tournaments, but it takes forever. The much easier option is to buy them-- $50 for 50,000 coupons. You can also refer a friend for 50,000 coupons, but they have to spend money before you get the coupons. If you have an addictive personality or competitive streak-- stay far, far away. You'll get caught up in trying to win and decide to buy coupons to keep playing, and before you know it, you're out $150 bucks. And if you don't win the tournament, you lose! You're just out the money. You can buy the item you were bidding on at full price to get your coupons back, but the items are way overpriced.

Also think the thing is rigged. The same two people (CASNBELLA and JONNYCONNECT) are always seen winning in tournaments. I don't know how they do it. Either they go through money like water, or Total Trivia is giving them free coupons to play and drive up the price of items. I emailed support about this and they said "No employee is allowed to play in tournaments," but I never said I thought it was an employee. I think they are giving certain players advantages to drive up the prices and get other players to purchase additional coupons.

SUMMARY: Don't bother bidding on anything unless you have 200,000+ coupons saved up, or you likely won't win. Also, don't play in a tournament where Casnbella or Johnnyconnect are playing. They'll play till the bitter end.
Don't be a sucker and sink $150 in coupons. Just play it patiently until you've earned 200,000 coupons (or more) for free, then play to win.

I won't be playing ever again.

I contacted support about an issue and accused them of rigging tournaments, and they closed my account.

Date of experience: May 19, 2018
New York
1 review
2 helpful votes
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Like the app, the questions are fair, the strategy is intriguing, but certain people (prove to me they are not bots, or improvements can be made to see to it the result is not guaranteed) in the queue makes the app far less enjoyable than it could be.

It gets boring to compete if you are 99% sure that some people have 1,000,000 coupons and you have maybe 10k and those particular accounts that seemingly are on site 18/7, as if they are doing nothing else.

Either staying away from individual competitions because of the presence of certain people (bots?) or knowing you are not going to try to go all out, can't be good for site traffic. This creates a perception problem.

Improvements are needed. I don't know what would be great improvements, just they are needed.

Date of experience: May 6, 2018
North Carolina
1 review
6 helpful votes
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I miss the way Total Trivia used to be. There use to be one tournament after the other, just minutes apart. It was exiting watching your points go up, and even more exiting when you won something. The speed of the tournaments were also what gave the game excitement. Now its just slow and boring. Now the only people winning anything are the veteran players. It wasnt even all about the winning. It use to be fun watching your points go up and juggling the tournaments that were coming to an end.
The game is not like it use to be. They just implemented more changes. Now theres only one daily tournament an hour. Its so competitive now that earning points is almost impossible. You can scrape a few here and there if your lucky but its nothing like it it use to be. Its gotten boring. Theres no exitment in watching your points stay about the same and waiting for a tournament to come to an end every 20 mintutes.
It was great while it lasted. Ive won some really great stuff but I havnt won anything since they made these changes.
I guess it was to good to be true.

Date of experience: May 4, 2018
Tennessee
1 review
0 helpful votes
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Best game
April 12, 2018

The best game ever with real prizes. It is fun to play when you know there is something tangible you are going to win at the end of the game.

Date of experience: April 11, 2018
New Jersey
1 review
0 helpful votes
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Love this trivia. Only game app I use. Highly recommended for people that don't habe the time to sit on their phones all day but have a few moments of downtime and can answer a few questions here and there.

Date of experience: April 11, 2018
Arizona
1 review
1 helpful vote
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Total trivia is great
March 31, 2018

I have fun playing total trivia and u can actually win real products for free and total trivia is quick to respond if u have an issue

Date of experience: March 30, 2018
Illinois
3 reviews
12 helpful votes
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This was such a fun game and then all of a sudden they changed their whole way of winning probably because people were winning too much the product is so good the game is fun but now it's much harder to win the point value went up I do realize they give you more credits for your money but it was just fine the way they were doing it before if it's not broke don't fix it it was just a customer service was awful now they found a way to totally block me out everytime I go on with a new account so I'm going to take further actions on this because as of now I can't play anymore and I'm very disappointed in that cuz I spent a lot of money with totaltrivia and DealDash and for them to just block my account every time I start a new one is disturbing

Date of experience: March 26, 2018

Poor service
March 27, 2018
Previous review

I absolutely love the game and I love the competition I think it's better than DealDash but the customer service sucks.
There's no instant message if you need to talk to somebody right away they don't respond to your email right away within 24 hours so if you need help at that instant you're not going to get it... also I'm trying to trade in what I won for tickets and I still haven't gotten a response on a item that I have won 6 hours ago.
They really need to get better service for them representing items off of dealdash.com

Date of experience: February 23, 2017
Arizona
1 review
2 helpful votes
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I have won a lot of things from Total Trivia. I have spent around 65.00 to try and won things but it was worth it I have won about 200.00 in items. You need to be careful though or all your money will be lost. My referal code is: Nurse32. Thank you

Date of experience: March 25, 2018

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totaltrivia.com
Independence, Kansas, United States