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TopCV

3.8

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From the business

TopCV writes and analyzes more CVs and LinkedIn profiles than any other service through their network of experienced writers.


topcv.com
Harpenden, UK, United Kingdom
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TopCV Reviews Summary

The company has garnered mixed feedback regarding its CV writing services. Positive aspects include effective communication from some writers, professional insights, and a few customers reporting successful job placements after using the service. However, significant concerns revolve around the quality of the final products, with many customers feeling that the CVs were poorly tailored, often generated by AI, and lacking in industry-specific detail. Delays in service delivery and inadequate customer support further exacerbate these issues, leading to a perception of the company as unreliable. Overall, while some clients had satisfactory experiences, a notable number expressed disappointment, suggesting a need for improved service consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 2 days

We monitor reviews for authenticity

GB
1 review
0 helpful votes
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Great Service
February 6, 2017

Excellent service quick to respond, completely rewrote my CV. Already recieved a couple of interviews

Date of experience: February 6, 2017
GB
1 review
0 helpful votes
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Very good
February 6, 2017

Great communication with cv writer and very straight forward, it's a bit pricey but it's well worth it if you get an interview

Date of experience: February 6, 2017
GB
1 review
1 helpful vote
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Great service and communication from writer. Can see the difference in my CV even though i have not had any interviews yet.

Date of experience: February 6, 2017
GB
1 review
0 helpful votes
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Excelent services!
February 1, 2017

I've received a very professional service. The results were delivered on time and with an outstanding quality.

Date of experience: January 31, 2017
Spain
1 review
0 helpful votes
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Great CV
January 31, 2017

My CV has a new appearance and structure. It was done very professional and very quickly. The professional cv writer assigned to re-write my cv was very nice and she has reflected on great manner all my work experience

Date of experience: January 31, 2017
India
1 review
0 helpful votes
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Resume and Cover Letter
January 31, 2017

High quality job with a phenomenal turn around time.

The writer was assigned immidiately and the order was processed within a day.

I purchased two orders and both were top-notch.

Date of experience: January 30, 2017
South Africa
1 review
0 helpful votes
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Brilliant
January 31, 2017

From the moment I contacted them to receiving the final draft, I experienced only top quality service. I was very happy throughout the entire process and would happily recommend them to anybody looking to revitalize their CV.
#80C*******

Date of experience: January 30, 2017
GB
1 review
0 helpful votes
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Very quick, fast service and communication was always there between myself and the person who took my order, all of my comments were taken on board and listened too.

I would highly recommended CV. Now to everyone who is looking to have a CV professionally written.

Date of experience: January 30, 2017
Spain
1 review
0 helpful votes
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Excellent
January 30, 2017

Nicole B. From CVNow did an exellent work in rewritting my CV. Already from the first draft I learned how to present myself to new companies and recruiters. She not only rewrote the CV in a perfect way but also aroused my professioan ego that was a bit asleep! Congratulations CVNow

Date of experience: January 29, 2017
Ukraine
1 review
0 helpful votes
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Excellent service
January 28, 2017

Thanks so much for upgrading my CV. Now my skills have been highlighted together with my experience and qualifications.
Good communications between me as a customer and personal re-writer

Date of experience: January 27, 2017
GB
1 review
2 helpful votes
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Don't waste your money!
January 27, 2017

I paid 79 quid to get my CV professionally done, and it took over 2 weeks before I got basically the exact same CV that I sent them. Naturally, I complained and all they did was reassign my order to another writer, but with NO rush put on it. Now 3 weeks later I'm still waiting for my so-called Professional CV as they promise SATISFACTION GUARANTEED! What a joke... find another CV writing company... DON'T USE THIS ONE!

Date of experience: January 27, 2017
Jenna M. TopCV Rep
over a year old

Hi Arlene, We appreciate your honest and want to assure you this will get taken care of. Customer support let me know they've been in touch and are working with you to resolve everything.

Saudi Arabia
4 reviews
1 helpful vote
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Order No. 344546
January 25, 2017

Extremely friendly people, answer to all the queries, deliver a good product in a very short time. Even when asked to correct something they do it promptly. Two thumbs up

Date of experience: January 23, 2017
GB
1 review
0 helpful votes
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Satisfactory
January 24, 2017

The service is in time, and CV and Cover Letter look better, still need time to see the effect for job application.

Date of experience: January 23, 2017
Mexico
1 review
0 helpful votes
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Great service
January 24, 2017

Always keeping in touch with the objective of providing a good service and they did, I'm very satisfied with them.

Date of experience: January 23, 2017
Australia
1 review
4 helpful votes
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Totally inadequate staff
January 16, 2017

Lack of proper communications, and low-quality products. I have been charged so much to see a significant results, but my CV and CL are both worse than my CV and CL.

Date of experience: January 15, 2017
Jenna M. TopCV Rep
over a year old

Hi May, We appreciate you reaching out with your honest review and want to assure you this will be sorted out. If you could please send us a direct Facebook message with your full name and email, a customer support rep will get back to you right away.

GB
1 review
1 helpful vote
Follow ian C.
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I found the free evaluation of my CV helpful, I was able to upgrade my CV and gain a post on the back of free advice.
However I saw CVNow as an investment in my professional development and they have helped me to produce a polished and professional CV,
I found communication via email to be good although some responses felt a little bit automated, My suggestions and queries where taken on board during revision periods and response times between drafts was ok.
I have recommended to friends

Date of experience: January 15, 2017
GB
1 review
0 helpful votes
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At first I was sceptical that the free evaluation of my cv was purely marketing. But when I got the feedback back with very specific, objective points that needed rectifying, I was sure there was scope to improve my CV a lot. CVNow did a good job in transforming my CV in terms of content, look and feel, structure/size and most importantly made it achievement-based (with input of me of course).

The final plus point was I asked for a second "ATS" scan that examined how the automatic systems see the CV that many employers/job sites use. It needed quite a bit of further work and tweaking to make it really good, and even though that was after the review period, CVNow handled this really helpfully without any quibbles.

I'd certainly recommend them and use them again

Date of experience: January 13, 2017
GB
1 review
0 helpful votes
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Would highly recommend this service to anyone. I chose the premium option and I was extremely impressed by the quality of the work and the turnaround - wish I had used CVNow earlier - my CV and linkedin page now looks professional, and my CV is now getting me interviews! Thank you!

Date of experience: January 10, 2017
GB
1 review
0 helpful votes
Follow Elis A.
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It is too early yet for me to speak of results as to landing on the dream job, but I am very pleased with the CV Now work on my resume and other documents they prepared for me.
I heard of them through a complementary CV feedback I received via a job application. The feedback was very thorough and I'd say accurate too. One of the authors shared CV diagnosis information which I had come across in conversations with other jobseekers too, so I knew that the feedback was not just a 'salesy' tool. I took a the step towards requesting professionally written resume for a couple of reasons. 1. because I had done multiple resume versions myself and still didn't think they fully portrayed my abilities. 2. because CV writing professionals know what headhunters look for in a CV and what the current demands are, and therefore can tailor words and descriptions more effectively.
3. for a professional look of my resume - format tailored to my target industries, easy to read and bringing to the surface my skills

The people I was communicating with were regularly in touch - enquiring relevant information and updating me with timescales etc. I received my documents earlier than estimated and they were at very good standard. Feedback work was also quick and precise.

I am now in a process of active job hunt and so much more confident that I will land on a desired role in near future. No doubt this requires a personal effort, but with the right CV tool is so much easier for tailoring a resume to specific roles and also time saving.

I would recommend this investment to anyone who wants to feel confident in their job search.

Date of experience: January 9, 2017
Australia
1 review
0 helpful votes
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I used CVnow to update a tired CV and to obtain an inspiring cover letter. I am very happy with the delivery of both, in the time frame promised as well. I am getting the responses I wanted for new opportunities.

Date of experience: January 8, 2017