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TopCV

3.8

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From the business

TopCV writes and analyzes more CVs and LinkedIn profiles than any other service through their network of experienced writers.


topcv.com
Harpenden, UK, United Kingdom
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TopCV Reviews Summary

The company has garnered mixed feedback regarding its CV writing services. Positive aspects include effective communication from some writers, professional insights, and a few customers reporting successful job placements after using the service. However, significant concerns revolve around the quality of the final products, with many customers feeling that the CVs were poorly tailored, often generated by AI, and lacking in industry-specific detail. Delays in service delivery and inadequate customer support further exacerbate these issues, leading to a perception of the company as unreliable. Overall, while some clients had satisfactory experiences, a notable number expressed disappointment, suggesting a need for improved service consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 2 days

We monitor reviews for authenticity

Switzerland
1 review
0 helpful votes
Follow Nada B.
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I did not take the package as I am not in need at the moment but would definitely if I needed to find a job!
They review your CV and send you feedbacks. Of course it was only a premilinary free review and yet the feedbacks were rich and usefull! I imagine the great work they might do when getting paid

Date of experience: August 1, 2018
GB
1 review
0 helpful votes
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The first draft contained poor grammar and typos. The cover letter sounded so boastful it was unuseable. No refunds offered if you are dissatisfied with quality of work. Avoid.

Date of experience: August 1, 2018
GB
1 review
1 helpful vote
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Worth the money.
July 25, 2018

Very professional and offer great advice. Be prepared to personalise the suggested text, however the styling and key words are spot on. Worth the money.

Date of experience: July 24, 2018
AE
1 review
1 helpful vote
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Best Service Ever
July 24, 2018

Very effective and efficient team. They solved my career gaps and shifts challenge perfectly. Best service ever. Thank you TopCV.

Date of experience: July 23, 2018
France
1 review
0 helpful votes
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The contact to the writer took too long if I had been in a hurry. He seemed not to know job descriptions in the field very well. I had to send him a job offer to understand the tasks, competences and skills required. But the replies came quite fast and so did the modifications. Small mistake when saving the doc with the speling of my name. Very nice layout and good idea to mention/separate tasks vs contributions for each position. I would have liked to be able to chat with the writer instead of exchanging emails.

Date of experience: July 21, 2018
GB
1 review
0 helpful votes
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Brilliant
July 20, 2018

After I ran my CV through their free online CV review, I realised I was missing numerous opportunities. After I paid for the service, a writer called Clodagh was assigned and was brilliant. Linked in profile also completed by them and I landed a job back in Ireland.

Date of experience: July 19, 2018
Albania
2 reviews
0 helpful votes
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Hello,
I wasn't expecting such a good service when i submitted my CV to be reviewed for free but as it turns out i was addressed very politely and the criticism was very constructive and now my CV looks better and doesn't undersell my skills and experience.
And all that was a free service.

Date of experience: July 19, 2018
GB
1 review
0 helpful votes
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Fab critique
July 20, 2018

Gave me extensive detail about how to better my CV, very helpful and easy to follow tips and tricks!

Date of experience: July 19, 2018
Ireland
1 review
0 helpful votes
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Submitted my CV for feedback and received a very thorough examination with plenty of feedback and tips to personalise my CV and make it more appealing to potential employers. Would thoroughly recommend.

Date of experience: July 19, 2018
GB
1 review
6 helpful votes
Follow K A.
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Initial free review was good so I bought a package for £129 for new CV and cover letter. The process was supposed to start within a couple of days and yet it was over a week before they assigned a writer, then she said she'd send her first draft that day and 2 days later I still hadn't received anything, and when I emailed her, she asked for my CV in a different format! So clearly hadn't even begun yet. The first draft was still very text heavy and didn't achieve what I had asked for and I ended up doing more work on it than she did. She didn't send back any significant changes after that even though it's supposed to be a "collaborative" process with multiple revisions. She didn't answer any of my questions and then was flat out rude! When I complained to the support team, they just said they would pass on my concerns to her! Appalling service and I would definitely not recommend.

Date of experience: July 18, 2018
GB
1 review
0 helpful votes
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I had ordered an update to my CV, as I have been using the same version for years and thought it needed an update. The quality of the draft was so poor that I didn't even bother sending it back with suggestions or otherwise attempt to discuss with the writer. It was a rushed, botched job, done by someone who had no understanding of my area of expertise.

Also, I paid for the 48 hours rush as I needed an updated CV for an interview. The CV was sent too late - after 48 hours - so that I couldn't send it on time and had to use my old CV. Given the appalling quality of the draft, I would not have been able to use it anyway.

Date of experience: July 17, 2018
Sweden
1 review
0 helpful votes
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Proffessional
July 17, 2018

Professional, structured and detailed feedback which I found very helpful. I will uppdate my CV accordingly.

Date of experience: July 16, 2018
GB
1 review
0 helpful votes
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I purchased the executive package for £212 and paid up front in full. 1st draft was guaranteed within 48 hours or 2 business days. After 4 business days and several emails I still hadn't received anything. I have cancelled my order and I am currently waiting for a refund. I can't tell you if the quality of output would be any Good, but can warn you not to purchase the executive package!

Date of experience: July 14, 2018
Slovenia
2 reviews
0 helpful votes
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Evaluating my CV by TopCV led to major changes that put into perspective all my accomplishments. Thank you!

Date of experience: July 13, 2018
Romania
1 review
0 helpful votes
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They had a very good idea to offer CV reviews for free and this is an important step forward for someone who needs personalised assistance. I did not try the paid service but I assume they know what they do.

Date of experience: July 11, 2018
Croatia
1 review
0 helpful votes
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Their response was quick and professional. They managed to pin point problems in my CV and once I read their report I realized that they were exactly to the point.

Date of experience: July 11, 2018
Raul P.
Spain
1 review
1 helpful vote
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Speedy evaluation of my CV for serveral aspects like design & formatting, content & structure, keywords & skills, and ATS Compatibility. They seem very closer to you and with good attitude to solve some questions or more information about the review.

Date of experience: July 10, 2018
Poland
1 review
0 helpful votes
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I'm glad I decided to send you my CV. The critique I got was really essential and helpful. Now I'm working hard to remove all mistakes. I'm still considering to ask your expert for help. It's quicker and the price is worth to do it.

Date of experience: July 10, 2018
Texas
1 review
2 helpful votes
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I had a great experience with this company from customer service to communicating directly with the writer. I didn't know how much better their words and presentation could make with on a resume and I was pleasantly surprised at how much better I now look because of it! I highly recommend their services. It takes your input and work in the process, but you'll be glad you took the time to do so.

Date of experience: July 9, 2018
South Africa
1 review
0 helpful votes
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I am very pleased with the continuous contact made with me and the prompt service from Juliet W. I would hire myself after reading the restructure of my old CV. Thank you and hopefully I will get some interested recruiters now.

Date of experience: July 9, 2018