TopCVReviews 2,421

Took the most expensive package and the deliverables were below mediocre. First impression was that the rewrite was a downgrade of my current versions. But the worst part was that the Cover letter and LinkedIn was rushed and the service closed without even asking/waiting for feedback. When I called that out the person acknowledged the situation and agreed to revise, but never did inspite of repeated chasers. Absolutely not recommended!

I first used TopCV last year when looking for a career change. I had never really needed a professional CV before and tried my luck with my own put together one. After 6 weeks or so I had no interest at all! So I had my CV reviewed and although it was good it didn't portray my skills and achievements correctly. So I took the plunge... I had 6 interviews after posting my new CV. Recently I had the new cv updated with my last role and have been very satisfied with the response that I have had so far

If you're like me, your process will likely start by making use of their free CV review. This review has a lot of good feedback, so you'll feel confident about proceeding to purchase.
When you do, you will be greeted by a small questionnaire to help your writer get a better insight into your goals and aspirations. A few days later, you'll receive the first draft of your documents. You'll excitedly open them, and the excitement will turn to ashes in your mouth. The documents you received are full of lies (claiming you worked on things you never worked on), your bullet-points have been turned into paragraphs without changing grammar, and the documents contain multiple large grammatical errors like "minimized [...] by more than 50%", "understand how it serve videos" or "resolved ideas to team members". It will also quickly become apparent that your writer has no knowledge of your industry, using keywords in contexts where they don't belong of mis-spelling commonly used words, such as changing "code" for a programmer to "codes".

Taken aback, you'll start spending time crafting your feedback, asking detailed questions on why the writer made certain choices and correcting linguistic errors and liesWhat you get back is a convoluted way of saying: Don't worry about language, it's fine. And the lies "have been set accordingly to your targeted position that would lead towards your targeted role." Didn't understand that sentence on the first read-through? Me neither.
You'll start to lose confidence in the product and proceed to contact customer support with your concerns, and desire to request a refund to which you are legally entitled. Their response is to send you to 2 other writers before being willing to process any kind of refund, one of which sends you a document where even the bullet-points are misaligned, and another completely ignores all instructions and feedback you give them.
Eventually, you keep nagging them with more than 20 emails in a month's time, and they concede to give you a 50% refund, citing that their terms of service state no refunds will be allowed. (Last I checked law always supersedes terms of service, but they refuse to budge, abusing the fact that legal fees would be more expensive than the refund.)
The customer service of this company is extremely bad, and if you're unlucky like me, the documents you get out will be worse than the CV you started with.
Please be careful with this company and read the negative reviews. You will see that most of them complain about the exact same thing.
You couldn't pay me to have to deal with this company again.