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TopCV

3.8

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From the business

TopCV writes and analyzes more CVs and LinkedIn profiles than any other service through their network of experienced writers.


topcv.com
Harpenden, UK, United Kingdom
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TopCV Reviews Summary

The company has garnered mixed feedback regarding its CV writing services. Positive aspects include effective communication from some writers, professional insights, and a few customers reporting successful job placements after using the service. However, significant concerns revolve around the quality of the final products, with many customers feeling that the CVs were poorly tailored, often generated by AI, and lacking in industry-specific detail. Delays in service delivery and inadequate customer support further exacerbate these issues, leading to a perception of the company as unreliable. Overall, while some clients had satisfactory experiences, a notable number expressed disappointment, suggesting a need for improved service consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 2 days

We monitor reviews for authenticity

NL
1 review
0 helpful votes
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Very pleased!
April 8, 2021

I am very pleased with the content of my CV. Kim was very responsive and kept me informed throughout the process.

Date of experience: April 8, 2021
Germany
1 review
0 helpful votes
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Sehr zufrieden mit TOP CV
April 8, 2021

Ich war erst skeptisch bin aber noch Fertigstellung des neuen CV begeistert.
Ich würde es jederzeit wieder in Anspruch nehmen. Kann es aus meiner Sicht nur weiterempfehlen.

Date of experience: April 7, 2021
Greece
1 review
0 helpful votes
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Feedback from Angelo A
April 7, 2021

The rapport, promptness, professionalism were exceptional. The cover letter was A1 work and the CV was right up there, very very good. I was just a bit discouraged with the work as to the LinkedIn as it was mostly (understandably...?) copy-paste of the CV. I don't think being charged for this part of the deal is so justifiable. Yes, I understand the tips provided, although I've seen before, are useful yet with not being able (understandable...) for you to intervene with the profile from your side due to civil rights, eventually, the help about LinkedIn is quite constrained. In general, I'd would definitely recommend your services but would politely inform one that as to LinkedIn support there are constraints to be aware of.

Date of experience: April 7, 2021
Germany
1 review
0 helpful votes
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Excellent Teamwork
April 7, 2021

Good Teamwork
New input.new design of the CV.
Very fast conversation.

Date of experience: April 7, 2021
New Zealand
1 review
0 helpful votes
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Great experience
April 7, 2021

Change is stressful and looking for your next job after COVID is even more stressful but the way the team handled the engagement, keeping me up to date on progress, delivering within the timelines set, ease of using the site has been a really great experience and would definitely recommend to anyone.

Date of experience: April 7, 2021
GB
1 review
0 helpful votes
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Take the free critique and make the changes yourself. From my experience this is a total con. MS Word has some templates, and Google can provide you with a list of action verbs. These guys won't add much more but will take a good chunk of your cash.

Having read the mixed reviews I was skeptical, but thought it was worth it even if they only helped me address a couple of the sensible recommendations raised in the free critique. Despite, I was genuinely amazed at how terrible this was. In short, I spent a month engaging with two writers to generate something that still didn't address the recommendations from the free critique, and I certainly wouldn't consider submitting with a job application. For the record, my own CV has a 100% success rate on getting an interview, I just knew it could be better, and the critique hit some points I wanted to address. I was suckered in!

My first writer spent the best part of a week literally deleting all of my 16 years management experience, saying that as I was transitioning from the military it was no longer relevant. In two weeks we didn't make much progress at all, the product was significantly worse than the one I initially provided and didn't align to the target jobs. I put the new CV, which contained literally no experience at all - just a list of qualifications and a fictional summary, back through the TopCV critique tool and got an automated response saying it was in the top 4% of CVs - what a joke!

The complaints team was apologetic, and the second writer certainly had a better go at it, but still lacked either the will or ability to address the recommendations in the free critique. Having spent hours responding to drafts over a month I had to draw a line under it and move on.

Key issues from my perspective:
- Lack of interaction & exchange - this didn't provide the collaborative CV development I had hoped. The writers did nothing more than put the information I provided into one of their templates, with the addition of some action verbs. I made sure to respond to each draft with comprehensive comments within a few hours of receipt, but those comments fell on deaf ears.
- Poorly trained & experienced staff - If these guys were professional CV writers then I should be punting for a job as their CEO. I would be amazed if either of my writers had any real experience of recruitment.
- Lack of internal assurance - it was very clear that there was no process of checking the writers work before it was sent back to me. The first writers drafts were riddled with inaccuracies, spelling, and grammar mistakes. His response when I asked him to re-check his work was to ask if I could highlight the errors. Well, if i'm doing that then I have no need for your services as it's quicker to correct them myself as I go.

A long review, but I wanted to offer something I would have appreciated before I wasted my cash and several hours of my life.

Date of experience: April 6, 2021
GB
1 review
0 helpful votes
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Top Organization
April 6, 2021

If you are looking to obtain a professional written CV, look no further as I can guaranty Top quality, Top professionals and Top customer results!
Many thanks, TopCV to deliver my outstanding CV, Cover Letter and LinkedIn profile, truly appreciated it as I am currently getting jobs offers after updating my CV.
Highly recommended and you will be impressed with their services, well worth the money to land you a prosperous future career! Apply today is my suggestion!

Date of experience: April 6, 2021
Bahrain
2 reviews
0 helpful votes
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Satisfied
April 5, 2021

Is a wonderful experience, and I really enjoyed your service

Date of experience: April 4, 2021
Portugal
1 review
0 helpful votes
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Very positive experience
April 4, 2021

I went through an automatic interview to know more about myself; then, I was put in contact with the writer who did excellent work.

Date of experience: April 4, 2021
IR
1 review
0 helpful votes
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Feedback of comments on my CV
April 3, 2021

Dear Sir/Madam

The comments on my CV is very technical and detail oriented.
But, there is some questions about this comments. It seems that the editor believe the resume should be short and summary. But I believe the resume should be clear and give enough information.

Best regards

Date of experience: April 3, 2021
Hong Kong
1 review
0 helpful votes
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Mian responses very quickily whenever I ask her to amend the work. She gave genuine advice for my CV. I gave 4 stars because I am still waiting for an interview.

Date of experience: April 2, 2021
GB
1 review
0 helpful votes
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3 in 1
April 2, 2021

Had 3 documents done by TopCV and very impressed with the professional service that I received from them. They were spot on with everything and efficient throughout.

Date of experience: April 2, 2021
GB
1 review
0 helpful votes
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Really worth the money
April 2, 2021

I paid to get the CV, covering letter and LinkedIn profile done. Really impressed with the final copies. After each draft you can say how you feel about them and they'll make the necessary changes. Communication was great and I can't wait to send out my new CV to potential employers

Date of experience: April 2, 2021
Italy
1 review
0 helpful votes
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Upgrading an old CV
April 2, 2021

Good suggestions and input from a different point of view helping in understanding the poor presentation of a huge experience.

Date of experience: April 2, 2021
Botswana
1 review
0 helpful votes
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Best Review I've ever had.
April 1, 2021

Thank you the review showed me a lot of what I would otherwise could not have picked.

Date of experience: April 1, 2021
France
1 review
0 helpful votes
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Best advice
April 1, 2021

It points out my problems directly. Although some points I don't agree, I think I should trust the professional.

Date of experience: April 1, 2021
VE
1 review
0 helpful votes
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Good and straight forward advice
April 1, 2021

Very good advice and remarks.
It shows the experience behind the service provided by yourselves.

Date of experience: April 1, 2021
GB
1 review
0 helpful votes
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Excellent!
March 31, 2021

Superb customer services and attention to details!

Date of experience: March 31, 2021
Ireland
1 review
0 helpful votes
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CV re-write by Top CV expert James
March 31, 2021

I would highly recommend this service, It was quick and worked well under instructions. They gave me a time span of 5 days and got the job done in 2 which was impressive. The CV was worded really well.

Date of experience: March 30, 2021
India
1 review
0 helpful votes
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Very insightful!
March 31, 2021

I felt the need to overhaul after many years. Thanks to Cecilia, it was clearly long overdue.

Looking forward to finding my next role sooner.

Date of experience: March 30, 2021