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TomTop has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.
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Fast, with out problem, cheap. Made at the moment 3 orders, and had no any troublew with the service
Purchased a phone, everything fine but the transportation. They would not change the address of delivery from transportation company and Tomtop would not intercede for that.
Good Price, rapid shipping.
I first buy a Xiaomi My plant. I received the chinese version which is unusable outside China.:-(
My second invoice was a very good deal.
E uma loja confiavel e ja tem muitos anos no mercado, eu recomendo ja fiz alguamas compras e nao tive nenhum problema com a loja
I bought many items and was deliver in 2-3 weeks to Poland. Good price, orginal items, good descriptions.
Good site to find all I Want. Very good. I trust Tomtop's Site I have no problem. I Want to congratulation the sellers.
Really good store to deal with items with ship prices and hight quality.
I recomend it for everyone looks for trusted store and good products. I live in Brazil and all my orders arrived correctly in the expected time.
I ordered there a Xiaomi Mi 6 that was on sale and they accepted the payment after confirming by email that I was the credit card owner and dispatched asap. The product arrived in perfect condition and very well packaged.
Es una maravilla! Me encanta! En algunas ocasiones he comprado algo con ellos y no he tenido problemas! Todo bienn.
São ótimos, comprei o produto e veio direitinho, tirei foto e postei no sait, para comprovar que de fato vale muito a pena, em relação ao prazo de entregar estava ciente e apenas esperei!
Good stuffs and good price... transport not clear for portugal, but the price is very good i recomend it for everyone looks for trusted store.
Ótimo site, com muita variedade.
Você precisou, encontra tudo lá.
Minha encomenda foi enviada e entregue dentro do prazo.
Loja confiavel e rapida, faz tudo pra nos atender bem e tem um otimo pos venda, estou muito safisteito e compraria novamente
I have ordered several items and have recieved them too. I will recommend TomTop. If you have the patience to wait (long shipping time), its worth it.
Here you can buy original products for the right prices. If you can wait and periodically check for coupon code the price you'll get would be best on market. I bought a wireless keyboard and Xiaomi wifi camera and completely satisfied with shipping time and service. Of cource you should know what you are going to buy, check online reviews of the product. Recommend to save this store to favorites!
Very good shop. The products sold are very good quality and at great prices. Fast delivery. I recomend it for everyone.
I always would recommend Tomtop, I have always received a fare commercial treatment, a company to trust.
Just got my dash cam and it is awesome! Very well made and easy to setup. Shipping was free and fast. Great website, I will be ordering again soon.
I have purchased at tomtop online shop several times and I have never been disappointed, the product and the price offered are very attractive, and many discounts are offered, the delivery is safe and fast.
Answer: Do not do business with Tom top. Stole $350 FROM ME! Failed to fulfill order and string you along with lies and fake shipping labels.
Answer: They have emailed Me back several times. Every time it was an excuse on why they can't give MW my refund
Answer: Simple answer is NO they will not refund your purchase. Doesn't matter what the reason is. Best bet is to go through your Credit Card if you can - I'm assuming you haven't purchased item yet. My story a while back is... I made a $5 purchase for a tackle box from TOMTOP through eBay. TOMTOP seems like they have several accounts under eBay. I have made a total of two purchases under their different accounts. Both items were for a tackle box. The first purchase was never received and waited 2 or 3 months (I can’t recall) for it to arrive as they described in the listing. TOMTOP’s customer service is excellent when they are selling or in the process of selling you an item. The problem starts when you have to make a claim or return an item. Well they kindly assured me to wait all the way until eBay’s money back guarantee was gone (I think this is within 30 days). I could’ve gone through my credit card for refund but since this was only $5 it was not worth it. Writing the bad review here was fulfilling to me. The second time I bought the tackle box from TOMTOP through eBay arrived quickly this time. The only difference was that they were under different Ebay account holders. I would have liked to leave them bad feedback but didn’t since I did receive the tackle box. Now why did I purchase from them the second time? It was because I didn’t expect to receive it and wanted to go through eBay for the money back and leave the bad feedback……………. Moral of story…. Don’t purchase from TOMTOP unless you can eat the loss.
Answer: Dear customer, don't worry about that.We will do our best to make you satisfied.Our service will help you.
Answer: Smart buyers who don't know about TomTop will read the 1-star reviess. Shipping from TomTop is rather quick -- in my case it was only 8 days. What takes so much time is getting your defective product replaced or getting your money back -- in my case it was over 13 weeks. Good Luck.
Answer: Smart buyers who don't know about TomTop will read the 1-star reviews. It is no accident TomTop has so many: these are real customers with problem experiences. TomTop, like most Chinese sellers, pay customers to post good reviews of their products and many have employees who post positive reviews as well. If you buy from TomTop, chances are very good you will be writing another one of those 1-star reviews three or four months from now.
Answer: Dear customer, I am sorry to hear that, could you please take videos and pictures, then send them to [email protected]. Relevant service will help you.
Answer: Please, please, please start the complaints procedure now. Do not wait any longer, they lie and you will lose your money. They buy time and make phoney excuses. Read the good reviews of Tomtop again - you will spot similarities in the poor gramma and spelling - THEY ARE FAKE and planted reviews by Tomtop to offset the genuine complaints. DO NOT USE TOMTOP. I hope this helps you to be one of the lucky ones.
Answer: Dear customer, I am so sorry for that, we are trying to do and service better. We are glad to hear your suggestions and questions.
Tomtop: Online shopping for RC helicopter, RC toys, tablet pc, cell phones, home decor, women dress, cameras, test equipment and sporting goods with a worldwide free shipping!

