Tomskey

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North Carolina
3 reviews
1 helpful vote
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Horrible experience
December 30, 2023

Horrible experience! Order jeep key fob that will not program. They have no phone number, only email and it takes weeks to get a response. They ask lots of questions and want pics to keep going backand forth and never resolving the problem.
I spoke with the manufacturer of the key fob and he said it was faulty send it back.
Buy at your own risk from this company because if you have a issue you're screwed.

Date of experience: December 30, 2023
Pennsylvania
2 reviews
0 helpful votes
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Promptly Fixed an Order Error
July 10, 2023

Tom's Key forgot to cut the key/fob I ordered. They promptly acknowledged the mistake and sent a replacement fob and cut key via priority mail. I want to commend their professionalism and customer service.

Date of experience: July 10, 2023