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Reviews (1,666)
Any time I contacted customer service I got reply sooner than expected.My first purchase / order got lost, was getting nowhere with post office, Contacted Tuckernuck customer service and got the issue resolved right away. Thank you!
It is so refreshing to have a fabulous customer experience! Big thanks to Lauren Sweeney for promptly addressing my shipping delay and writing such a thoughtful reply.
I love Tuckernuck, but had a discount and bought two different sizes of the same dress. When Oi retrurned the dress, I only got 1/2 the discount. Not a good plicy. I suggest chenging.
This was my first time shopping at Tuckernuck and I was very excited about my purchase of the Black Velvet Mottershead Dress (Item #S*******). Upon arrive my initial thought was the dress didn't seem that high of quality to match the price point but I thought the dress would work well for an event I had coming up so I kept it. After wearing it at an event for several hours I discovered it turned my skin blue. It was a nightmare trying to get the blue dye off my skin. After showering for 30 minutes and scrubbing my skin with soap it wasn't all coming off. I then tried using makeup remover and that helped get some blue off but not all. I still have blue dye on my skin even now. When I first discovered what happened after wearing the dress it looked like I had been laying on the beach all day without sunscreen but instead of getting a red sunburn I was blue. I would like a full refund. Do not buy this dress, it will ruin your skin.
The dress was adorable overall but after one wearing--to work, so nothing stressful--the hem completely fell down--the stitching unravelled, and that's when I noticed the 'thread' was just plastic. If I'm paying over $120.00 for a dress, I would want the hem to stay stitched for a while... as in a few years. It arrived quickly though, so good in that respect and fit well. But as for lasting quality, not so much.
True black, soft and super comfortable. I'm 5'3" tall and needed to alter the sleeves and length but it was definitely worth it!
Very positive experience with the dress. Great delivery service
I placed an order almost 2 weeks ago and have no idea where it is or it's status
This dress will be perfect for all holiday occasions! Can't wait to wear.
I had a great shopping experience! Received my order quickly and everything went very smoothly. Will shop with Tuckernuck again, have not had a bad experience yet!
I was told I would get my shipment in 9 days- didn't happen. And there has been zero communication on when things would ship.
I just love the fun, funky, trendy, and beautiful styles of Tucknuck. I'm glad I discovered your brand!
I think I have an average size head, but there is no way I could wear the hydrangea blue quilted pullover. I couldn't begin to get my head through the opening! Love the color and fabric but I couldn't make it work.
I received the suede shirt quickly. The color did not work. I sent it back but haven't received the refund yet.
I ordered lots of items at one time and I am keeping about half. When I went to repack everything up that didn't work, I found some of the clear plastic bags very easy to match to the items. Some, are all but impossible. They do not appear to match the numbers on the return packing slip and the item names are not on them. This is my only complaint. Otherwise, it has been a easy experience.
I was told that it was being shipped twice but I never received it.
I bought two sizes to try on, returned the larger one with no problem. Absolutely love the dress! The bow makes it.
Thank you for your request for a review, however, the item I ordered is still in transit
Pricey for me, but the style and quality is so beyond my normal experience. I guess class is expensive. I'm going to pretend I deserve it.
