Tuckernuck

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3.6
Reviews 1,789
5 Stars
71%
4 Stars
8%
3 Stars
4%
2 Stars
8%
1 Star
9%
Reviews that mention popular topics

Georgia
1 review
0 helpful votes
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Excellent
November 4, 2022

I made my first order and the dress came quickly but was too large. Customer Service expedited an exchange and the second dress arrived within days. No charge for shipping or the return. The dress is well made and I will enjoy wearing it.

Date of experience: November 4, 2022
New Jersey
1 review
0 helpful votes
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Beautiful Tartan Dress
November 3, 2022

I ordered the ruffle neck back bow tartan dress for Xmas and it is beautiful! Quality and design is perfect. Tuckernuk never disappoints.

Date of experience: November 3, 2022
Texas
1 review
0 helpful votes
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Closet Staples
November 3, 2022

Easy online shopping experience, more details in the measurements for us taller girls would be great! Targeted ads got me and I am more than happy with my new dress. Will probably come back for more very soon!

Date of experience: November 3, 2022
Pennsylvania
1 review
0 helpful votes
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Great look
November 3, 2022

I ordered a sweater and I just love it. It's soft and fits beautifully. I then ordered the same sweater in another color.

Date of experience: November 3, 2022
Missouri
1 review
0 helpful votes
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I Love My Green Corduroy Ashford Pants
November 3, 2022

Ordering my Green Corduroy Ashford Pants was a breeze! Thanks for a smooth eCommerce shopping experience.

Date of experience: November 3, 2022
Massachusetts
1 review
0 helpful votes
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Love this style!
December 3, 2022

I LOVE these clothes! But they are too long for me, please offer petites!
Excellent shopping and return experience.

Date of experience: November 3, 2022
Georgia
1 review
0 helpful votes
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Great company
November 3, 2022

I ordered two things. The cutest sweatshirt that I kept and love, and a white tee shirt which I returned. The whole process was so easy!

Date of experience: November 3, 2022
New Jersey
1 review
0 helpful votes
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Love the dress but please make a "tall" option
November 3, 2022

I absolutely love your dresses! But I am 5'9" and they are a little short on me. I can get away flats but no way could I wear heals and I like to wear heels. Please add a "tall" option. The dresses are pricey but I get tons of compliments and I don't mind the splurge once in a while. I won't go over $200 though... Please add more under $200

Date of experience: November 3, 2022
Massachusetts
1 review
0 helpful votes
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Clothes didn't fit well
December 3, 2022

I was excited to receive my shirts as I've been admiring them online for months. When I received, they were too big and boxy and not flattering at all. Maybe I ordered the wrong size but I it's too much work to return and get a new size in case I don't like it smaller either.

Date of experience: November 3, 2022
Maine
1 review
0 helpful votes
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Brilliant Customer Service!
November 3, 2022

I had a slight problem with my order and the Customer Service representative was extremely quick to resolve my problem to a more than satisfactory outcome - thank you!

Date of experience: November 3, 2022
Virginia
2 reviews
0 helpful votes
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Horrible experience with returns
December 3, 2022

I returned 2 items from my recent order - delivered each to the USPS the day after I received the shipment. Despite that it has been over a week and the tracking shows it was delivered to the "agent" but is still sitting "in transit." Meanwhile Tuckernuck has my money and I have no refund. I tried reaching out to customer service and got no helpful response. I'm about ready to file a dispute with my cc company. Based on this I won't be buying again.

Date of experience: November 3, 2022
Georgia
2 reviews
0 helpful votes
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Black Velvet
November 3, 2022

The dress arrived in time for the event for which I purchased it, and I appreciated that timely assurance. It did not arrive with any extra touches, such as tissue paper or a hanger, but if that saves on shipping that's fine. What I did not expect was that I would wear the dress and return to find my skin tinted black/gray, because the inside of the dress rubbed off! One does not necessarily clean a velvet dress before wearing as with garments made of presumably lesser fabrics. The fit was Ok. I am typically a Petite and took a chance, since there were no embellishments with this dress and a longer length suited, but Petite sizing would have been preferable regarding the length of the sleeves and height of the mock turtleneck. I needed a dress for a specific occasion and this dress adequately served that purpose.

Date of experience: November 3, 2022
Ohio
1 review
0 helpful votes
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Order not received
December 3, 2022

I am not sure if my order has been sent out yet but I have received no order, nor an email stating that it is on the way. Please advise

Date of experience: November 3, 2022
New York
1 review
0 helpful votes
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Grateful
November 3, 2022

Lauren was incredibly kind, pleasant and generous with her time. I had a slight issue but she went above and beyond to ensure I was happy.

Date of experience: November 2, 2022
Pennsylvania
1 review
0 helpful votes
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Great LBD
November 3, 2022

Unlike a few other reviewers, I found this dress, easy to press, easy to wear, easy to love!

Date of experience: November 2, 2022
Maryland
1 review
0 helpful votes
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Crotch riding down
December 3, 2022

The pants were lovely but they kept riding down in the crotch making them very uncomfortable.

Date of experience: November 2, 2022
Missouri
1 review
0 helpful votes
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Love the quality and styles
November 2, 2022

Tuckernuck is my go to place. I love finding beautiful clothes that are unique, high quality and affordable.
The return policy is good.

Date of experience: November 2, 2022
Massachusetts
1 review
0 helpful votes
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Very helpful chat service
November 2, 2022

The person on line assisted me in my purchase of a gift certificate. Was very helpful, and liked the feature that lets customers know the chat question has been read.

Date of experience: November 2, 2022
Maryland
1 review
0 helpful votes
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Great store
November 2, 2022

Love this store and all of the clothes. Everyone who works there is really helpful. Would love to have my whole wardrobe from there.

Date of experience: November 2, 2022
California
1 review
0 helpful votes
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Bad website
December 2, 2022

Based on the proximity of size links on website I inadvertently ordered a XS instead of a XL size. I sent an email within 12 hours of the order. I received a response 36-48 hours from the order indicating the order could not be adjusted. It was another 48 hours later that I received shipping notification & tracking. Poor experience in that you just did not want to help given the timing. Overall my experience with customer service from previous orders is negative.

Date of experience: November 1, 2022