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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
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I always have a good variety to choose from for all my vehicles.
I really recommend Tirerack after 10 sets of tires purchased
I ordered roughly 5-6 sets of tires from tire rack. Multiple vehicles ranges from 16-35"They Never disappoint! Great service.
I've been buying tires from Tore Rack for years now. Fast delivery and good prices.
Reasonably priced and fast delivery.
Everything was great. The only complaint any more is the price, but this is not a tire rack issue. Everything has become so overpriced i find it hard to buy anything anymore. I just saw a report backed by the numbers that business are rolling in the money right now. As they all cry poor and inflation is killing us and tariffs are killing us the numbers tell the opposite story. They said right now business's profitability is at the highest, or very close to the highest it has been ever. Sickening
Every question answered. They have their own tire testing results to give you a better idea how they perform. Great customer service which has become exceedingly rare today. This is something that is eroding more and more everyday. This is very important since these days most companies will only acknowledge you exist until they make the sale, after that they will not even confirm your existence, they want nothing to do with you unless you are buying more. This seems to proliferate more and more every day. This is so common today that if i find a company that operates this way i just flat out refuse to do business with them, i don't care how cheap their crap is. The way tire rack operates is a breath of fresh air, and i think every company today would do well to use the tire rack's approach to customer service as a map for their own company. Thank you tire rack.
Tires are great, prices a solid. But I am unable to select a Discount Tire location to have the tires shipped for mounting. And can't order these directly through Discount's site as these sizes are not listed. Just a clunky experience.
The process is simple. Wheels arrived quickly. They look awesome
Had to call in to confirm as it was a larger dollar amount. Luckily with the time zone I was able to call in before heading into work. The person helping me on the phone was pleasant
First time buying tires from tire rack I will get more feedback at a later time. Thank you.
Don't have much more to say other than that we'll see I will highly recommend them because of their BF good rents tires 50,000 mile tires. I know that much I bought them before but not with tire rack.
William, it’s great to hear your positive first impression and recommendation—and we appreciate you trusting us for your BF Goodrich tires. As you put extra miles on the set, please don’t hesitate to reach out with any questions or support you might need whenever the time comes. Looking forward to continuing to keep you safely on the road!
I love it when you place an order and things flow like they should but Tire Rack went one step further. After choosing the tires I wanted to purchase, the next steps was a recommended installer. How cool was that? Chose the installer, they shipped the tires directly to them. I set up the appointment of my choice online. I loved it!
Easily ordered a set of tires, I picked the install date and time. Thats pretty convenient.
Ive bought tires from TR for over 15 years and never had an issue that customer service couldnt fix in a phone call. Great service.
My first experience with tirerack was super easy. Wide selection to choose from and easy shipping to nearby installers. Now I'm back again. Thanks!
I've been using TireRack for many years. Always BMW, Mercedes. Now my son has a Subaru WRX and his brakes were not up to track duty. I called but also could not match a good option through tire rack. We tried EBC Yellowstuff which melted after 2 laps. The Hawk track pads worked but you had no options for the back... still trying and can't believe how hard it is to get parts for Subaru. BMWs are very easy
I have been a regular Tire Rack customer for years. Its super easy to order, the selection and prices are great, delivery is quick and free and my installer gets the job done in no time. What's not to like?
Purchased another set of Tires for my 2014 Jeep grand cherokee.
Just as great as this one. I keep coming back because the standard is the standard and I know exactly how my experience will be.
Bought 4 truck tires and was able to compare and make the right choice for us without much effort and got delivered to a local installer.
I first ordered from TireRack.com when I moved to the US in 2005. My series of WRXs have been outfitted by TireRack. They've always had great prices and a site that gives confidence that you'll get the right thing first time.
I always use Tire Rack! Please never do like those other companies and start delivering cheap stuff. So far, I have loved every tire and they have been top notch. Plus I'm a girl!
I liked the large amount of brands available for tires and wheels. Customer reviews helped me weed out the tires that wouldn't work for me. They also helped me narrow down the list of tires that worked for my expected driving conditions. The number of nearby installers and a description of what services they provided was also very helpful.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


Thank you for your fair and detailed feedback, Jon. We appreciate your patience as we're working hard to improve integrating our services to provide a smoother ordering experience and hoping the rest of the order runs smoother.