On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Every time I order here, I can do it being confident that I will get what I need and they will deliver it very fast. And this time was no different. The delivery was made right to my door. I'm a happy customer.
My previous experience purchasing from here was great. I easily found what I was looking for, and it was delivered right away.
I buy my tires for both vehicles from Tire Rack.
Website is easy to use, tires are shipped quickly, and prices are super competitive.
Price is lower than anything I've found locally
Would like local list of installers for my area.
I have bought some time rack several times and have gotten good tires price is great and I've been unfortunate enough to have road hazard issues that have been resolved well through warranty. Awesome, thank you!
Best price, fast service was excellent. Thank you!
Several sets of tires purchased through Tire Rack going back many years.
Where do I start? Everything about this company is top tier. Their website, the selection of tires with extensive reviews and testing information, free shipping (arriving in 1-2 days for me up in Ely MN!), free mounting and balancing, awesome wheels-my goodness. Bookmark this page. You are going to need it.
Site makes it easy to compare and get best value products
Over three cars & several orders for wheels, tires, and brakes, I have never had an issue with Tirerack. Their pricing is fair, shipping is insanely fast, and service is prompt and polite.
I've used Tire Rack for many tire services (installing new, swapping winter tires for summer, etc.) and always been happy with the digital side and the people in the shop.
I've been a customer for years. Any issues were quickly resolved. A warranty claim was promptly paid. I have my own tire machine, (up to 17") so having them delivered to my home is perfect.
Make sure your installer will accept tire rack tires - mine didn't even though they're listed as a local installer on tire rack
I always order my tires from tire rack. The road hazard warranty is no joke either. I had a stick through my sidewall and after a call and some confirmation I paid for next day shipping and it got delivered no problem.
I needed a new set of 20's but didn't have a lot to spend this time. They had a set of older tires with the warranty and a great price. Been shopping with them for many years. Checked other sites but always come back.
Absolutely, wonderful. I save money in delaware for no taxes and since I picked it up they took off money for tire fees wonderful
Tires always show up in a couple days, order is always right and have had to use the road hazard once before with zero issues
Always consistent and the warranty is great, have used it before.
Tire Rack has been my go-to for tires for decades! Always fair prices, quick delivery, good quality, and forever available if I have questions.
Great to order from. I live in a small area so not many installers but my local shop does it. Great price. Thank you Tire Rack
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Sarah, we’re sorry to hear about your experience and appreciate your feedback. We strive to work with all customers' tires and we will be reaching out to you directly. Your satisfaction matters greatly to us, and we hope to have the chance to serve you better in the future.