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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,672
shipping
28,636
quality
29,196
This company responds to reviews on average within 1 day

Instant Feedback

528,276 reviews

We monitor reviews for authenticity

Washington
1 review
0 helpful votes
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Easy, fast.
April 8, 2026

I can order tires, have them delivered somewhere for installation, and never bother with trying to buy tires from a place that wants to upsell me.

Date of experience: March 1, 2023
New York
1 review
0 helpful votes
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Why buy anywhere else!
April 8, 2026
Updated review

Tires are generally cheaper due to the discounts offered. Tires are shipped/delivered fast. I have bought mant sets of tires off of Tire Rack, and never had any issues. Also you can not beat the road hazard warranty given to you.

Date of experience: March 28, 2026

Fast, quick, and price is fair.
September 2, 2025
Previous review

Ordered a few other sets of tires from Tire Rack, and the tires were on my steps the next day. Unreal how fast they are shipped. And i always seem to get a instant rebate of some nature.

Date of experience: August 22, 2025
Mississippi
1 review
0 helpful votes
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Great service and prices!
April 8, 2026
Updated review

I have always had an excellent experience purchasing tires from tirerack.com. The quality, price, availability, and shipping speed have always exceeded expectations, and I look forward to purchasing from tirerack.com for many years!

Date of experience: March 24, 2026

Great service and prices
May 3, 2025
Previous review

I have always had a great experience ordering tires from tirerack. Com from the tire selection, price of tires, as well as fast delivery. I have never had to return or exchange any products ordered so far.

Date of experience: April 22, 2025
New Hampshire
1 review
0 helpful votes
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Great Selection of Tires
April 7, 2026
Updated review

Great Selection of Tires.
Excellent price range to choose from --

Date of experience: March 28, 2026

Excellent Service
July 22, 2025
Previous review

Excellent Service
Great prices
Easy installation options

Date of experience: April 12, 2021
Virginia
1 review
0 helpful votes
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Retired Military Vet in Texas
April 7, 2026

Been a customer with you guys for 30 years. Ordered tires for my 93 Stealth when I was stationed in Europe.

Date of experience: March 28, 2026
TT
1 review
0 helpful votes
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The website login screen needs to work better with password managers. Safari in all platforms/: iOS, MacOS, iPadOS does not correctly recognize the username and password fields. This is not an issue with Safari but with your website.

In addition, the website itself loads very slowly and is difficult to navigate for information.

Recently I had a a flat tire that could not be repaired. I submitted a claim to your portal and my claim was declined by your portal without sound reasoning. I expected better from TireRack from a customer experience perspective.

Date of experience: March 28, 2026
Elise B. — TireRack Rep
1 hour ago

Thank you for sharing your detailed feedback, Tarun. We're actively working to improve our website and better accommodate while addressing navigational speed and clarity; your warranty concern is important and a member of our team will be reaching out to you directly.

New York
1 review
0 helpful votes
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Used website to research and pick tires for my truck

Date of experience: March 28, 2026
California
1 review
0 helpful votes
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Best place to shop for tires.
April 7, 2026

My previous experience was just as good as this one. I've been buying tires from Tire Rack since I found out about them 16 years ago.

Date of experience: March 28, 2026
Wisconsin
1 review
0 helpful votes
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What happened
April 7, 2026

I know what I need why do you need to ask me all those questions? If people are so stupid to buy the wrong tires that is there problem. Tire Rack used to have deals on tires I see that's gone now greed has gotten to the people that think they know everything just like it always does. Stupid upper management I will buy my tires on amazon next time.

Date of experience: March 28, 2026
Elise B. — TireRack Rep
3 hours ago

Hi Matt, thanks for sharing your thoughts. We appreciate knowing how you feel and always aim to strike the right balance between helpful guidance and making the purchasing process smooth. Your feedback will help us improve how we listen and serve every customer better.

New York
1 review
0 helpful votes
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Great Experience
April 7, 2026

The tires I've purchased have been great on all of my cars. Delivery time is exceptionally wonderful!
I will always purchase from Tire Rack.

Date of experience: March 4, 2026
Virginia
1 review
0 helpful votes
Follow Dirk Y.
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I buy a lot of tires a year. Please let me set a default shipping preference to reduce the number of clicks I need to buy tires.

Date of experience: March 28, 2026
1 review
0 helpful votes
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Long-time customer
April 7, 2026
Updated review

I have order at least 4 or 5 sets of tires from tire rack. Before I started ordering here, the shop i used put me on to tire rack. No matter what you order. It arrives fast. I've never had a single complaint about any service I've gotten here.

Date of experience: March 28, 2026

Fast and easy
April 1, 2026
Previous review

There's a ton of information provided with reviews and recommendations. Makes it easy to make informed decisions

Date of experience: March 22, 2026
New York
1 review
0 helpful votes
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Easy
April 7, 2026

I have purchased tires for at least 3 vehicles. Ordering is easy. Delivery is fast

Date of experience: October 17, 2024
New Hampshire
1 review
0 helpful votes
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Amazing products with great service. Last time I ordered the wrong tire for my vehicles loading weight. Tire rack called me quickly, informed me of this safety risk and worked with me to pick the right tire for my Jeep Rubicon. Service is outstanding along with fair pricing. Also offers the best tires.

Date of experience: March 28, 2026
Texas
1 review
0 helpful votes
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Great site to select tires
April 7, 2026

Tire Rack is a great site to select tires. I like the reviews, tests and tire comparison.
However, I would be a bit warry to order tires that are not carried by your local installer. I had to replace one, and the lead time to arrive is 5 days during which I won't be able to drive my car.

Date of experience: March 28, 2026
New York
1 review
0 helpful votes
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A good experience
April 7, 2026

Every was perfect The core center was on point. Gave me information I needed.

Date of experience: May 8, 2025
Texas
1 review
0 helpful votes
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Return customer for 15 years.
April 7, 2026

I've used Tire Rack for ordering tires for all my cars; from SUV's to high performance sports cars and 1950s-60s classic sports cars. The ease of ordering, the customer support and the wide selection and customer reviews are unparalleled. The staff is very experienced and they review your order to ensure it is the right fit for your car and give you great recommendations.

Date of experience: March 28, 2026
Florida
1 review
0 helpful votes
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I have ordered via tire rack for 5 years now. It is always a seamless experience with savings well beyond any other online vendor or brick and mortar tire place.

Date of experience: March 28, 2026
Florida
1 review
0 helpful votes
Follow Reydianno A.
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I've always had a great experience with Tire Rack itself, but the Southwest Ranches Firestone should be removed as a recommended installer.

I have sent feedback about this before and never really received an appropriate resolution. That location has serious problems with staffing/management. The last time I purchased tires via Tire Rack and had them shipped to and installed at Firestone, one tire was installed with the outside facing in so I had to take off from work and have it reinstalled.

They did not balance it again after reinstallation and installed all of the lug bolts with an unrestricted air impact gun, not a torque wrench, so I also had to complain and have them reinstall all of the lug bolts because they would be impossible to get off myself if I caught a flat or wanted to rotate tires.

The alignment I received there also turned out to be way off after taking it to another shop and even after getting the wheel balanced again I had persistent NVH problems for the entire life of the tire until it recently had a complete inner sidewall failure on a road trip at around 45k miles. I have never had a tire failure like this before and believe it is related to the tire being installed twice at this horrible Firestone location, as I religiously rotate every 5k, have replaced all suspension components, and get alignments annually.

I reached out to management at Firestone multiple times and they refused to reimburse me for the botched alignment and considered legal action but I ended up just letting it go and refuse to go to any Firestone franchise again despite having a lifetime alignment package with them.

Please at least lower their rating.

Hopefully this new experience with a mobile tire installer is nothing like my previous experience with a recommended installer.

Please note, I would have went with Tire Rack mobile installation but noticed that Roadforce balancing was not an option.

Date of experience: November 19, 2023
Elise B. — TireRack Rep
11 hours ago

Hello Reydianno, thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience and understand how frustrating this must have been and a member of our team will be reaching out to you directly. Thank you for sticking with us!

New York
1 review
0 helpful votes
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Awesome testing procedures.
April 7, 2026

It seems like Tire Rack has changed the way they show you their testing and reviews.
The review I watched showed 2 analyzers riding together and taking turns driving.
Meanwhile they were talking to each other about all the tires they were testing.
A very good way to tell you on the performance and feel of the product.
A tire is round and made of rubber. After that, they are all different. Price doesn't matter either.
Tire Rack goes above and beyond to explain this.

Date of experience: March 28, 2026