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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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I install my own tires, and when they need warranty, I never get the warranty issued back. I think you owe me for 4 or five tires
Purchased many sets of performance tires, wheels, and shocks over the years and am happy with their products, services, and feedback
Ordered many tire/wheel/suspension stuff. Good products, timely delivery, great customer service and support
We had a great experience with tie rack and it makes buying and receiving new tires so easy!
Website is very very well designed for simplicity and ease to find various categories for your wheel size, reviews easy to access and the ability to see reviews specific to your car is amazing. Keep up the good work.
Been buying tired from you since 2000. Your phone reps used to be more engaged and helped pick the best option or went through the process with more detail
TireRack has hands down the best deals every time. More importantly though, TireRack is a review shop. Nobody does reviews that are as in-depth or as involved as TR. I send everyone I know here. I've been using TR for close to 15 years, and it's never let me down. I've even taken advantage of the road hazard warranty. It's not a gimmick. Twice, I've had single tires replaced due to road hazards (torn side-wall on one, and a bubble on another due to potholes).
I had a question about the tire and customer service was knowledgeable and was able to answer the phone and addressed my question right away. Supper important- the tire arrived in just 2 days.
This is a hard to find tire, but they had it.
I've been buying tires from Tire Rack for years. Great selection, reasonable prices, and fast (typically 2-day), free delivery.
This website is so easy to use and works smoothly. I am so thankful for the good prices, free road hazard, and easy scheduling.
I love all the options here, not just of tires (all ranges of price and quality) but also of shipping.
My last order fedex claimed they delivered all 4 tires when we only got 3. It was quite a hassle trying to locate and receive the last tire. Very inconvenient.
I have been ordering from tire Rack for several years, and my brother. Has been ordering before then we have always had EXCELLENT service. When I mistakenly ordered a very similar tire they called to check to make sure that was what I wanted. I had ordered the wrong tire and we got it fixed before they shipped them!
This is my 3rd purchase it won't be my last!
Your company is great but I find the ordering process somewhat more complicated that necessary especially if your trying to get another installer beside the ones you list. Also asking about creating an account creates some delays in the ordering process, should simply be a yes or no question.
Have used Tire Rack many times. Usually just go out to the distribution center and get them. SO easy!
Just placed my second order through Tire Rack for installation at Discount Tire. Seamless transaction and fast delivery.
Find parts the easy way, always get the right parts
This is my third time ordering from tire rack.com and never having an issue always making it easy I've been to the warehouse to pick up an order and also never a problem I recommend buying tires through tirerack.com where you never have pressure from a sales person trying to give you something maybe you don't want. Thanks tire rack you're awesome
Previous experience was worry free and as usual ordering online was simple, quick and easy, plus free delivery makes it less expensive than local tire stores as i do the mounting/balancing myself
See above. I also like to review information provided. It really becomes relative when comparing like weather/climate conditions.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


Hi Stephanie, we’re sorry you’re dealing with a tire issue — that can be stressful and we will get reviewwed and reach back out to you directly.