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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
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Quick and easy ordering, large selection, great prices
Always an excellent experience with Tire Rack. After years of ordering tires from Tire Rack I decided to try another company a few months ago and it was a complete disaster. Tire Rack is my only choice moving forward.
Have bought before and every time it was a very good experience. I had to send the tire to the dealership as my car was being worked on, but had an unfixable tire. Dealership wanted $292 to replace it and couldn't get this tire. So, I came to tire rack again and got the same price as last year.
The shipping took an extra day for some reason, but it was the transport company that delayed and not Tire Rack. Shipping was free, so wasn't a huge deal.
Easy to find my tire and navigate shipping
I had no issues and I was able to select the exact tires i needed.
Absolutely the worst experience dealing with road hazard claims. I have to purchase again then wait almost 6 weeks to be refunded. I don't understand how it's customer convenient or even remotely progressive to force customers to repurchase then wait for compensation weeks later! The worst experience by far. Not to mention the tires purchased were highly rated and only turned out to be the weakest sidewalls ever known to tires. And I'm stuck with them unfortunately, learned my lesson for sure once I am able to I'm going back to in person purchasing, the absolute lack of empathy provided during my experience with purchasing tires online is disappointing
Quality info, products, reviews. I've bought tires, brakes, suspension, wipers over 10+ years. The reviews have been accurate, the products well-priced, and the customer service outstanding.
I started replacing my own tires and really like the three options it gives me when I put in the rating of what I am looking for in the tire selector.
The experience was good just haven't received wheels yet
Tire Rack has videos of professional tire testers who provide useful guidance on tire quality across various conditions. The results are key to making good decisions for the public which would be guessing blind without them. Invaluable!
Got the tires I had researched and purchased in just a few days at the best price I could find anywhere
Ordered on a Tuesday and received the tires on Wednesday. Pricing was very competitive and delivery was free, along with a two year road hazard protection plan.
I've been buying tires for my cars and trucks for 20 years with Tire Rack. Once I had a load range failure during installation and they overnighted a replacement tire to the garage.
Have been using Tire Rack for 15 years or 3 vehicles. Pick up at distribution center is convenient, quick and easy. Never had an issue with product. Reviews and tests are very helpful.
I have been buying tires from Tire Rack for probably 40 years. Always a great experience, and their attention to detail is second to none.
Good tire selection and product information nicely organized in a website easy to use. Shipped tires to my preferred installer - no problem
It is my 5th time ordering directly from Tirerack. Great experience. However, the mobile tire installation service is getting more and more expensive these days!
This is my second time ordering from TireRack. I used to recommend my friends with mobile installation service, which I feel is great. But the 2nd time, the cost almost doubled. Tirerack should find more decent installers for mobile delivery and installation, rather than rely on random person.
Tire Rack is a great source of information that dealers and auto shops aren't able to provide in the same manner! Getting real world data from users and manufacturers is key when make the most informed decision. Also, being able to find and schedule installation is easier then ever.
Broad selection, useful compare feature, competitive pricing, convenient delivery to local installer. Overall, an excellent online ordering experience.
I use Tire Rack for all my Tire needs! Quick, dependable and priced right! Plus, in a pinch you can use a payment processor to get through if your budget is tight at the moment!
I always watch the Tire Rack tests and read all reviews before making my purchase decision, and I've never been disappointed with my choice. I have also (unfortunately) had to use the Road Hazard replacement insurance and the process was fast and easy. I use Tire Rack for my car, my wife's car, and both of my daughters' cars and I'll continue to do so!
Easy to use website and also a live chat option to answer any questions
I got a set of cool wheels and continental wds tires at very affordable price more than 10 years ago. I never used their installer before and let's see how that goes this time
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


Hi Daniel, thanks for reaching out. We’re sorry to hear about the damage to your tire. We want to make your road hazard claim as smooth as possible and will have reviewed and we will reach back out directly to you.