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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,730
shipping
28,694
quality
29,254
This company responds to reviews on average within 1 day

Instant Feedback

529,207 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Return customer
April 17, 2026

Tire rack allows me to review options and select tires based on my preferences, using helpful reviews by others without sales pressure.

Date of experience: April 6, 2026
Wisconsin
1 review
0 helpful votes
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Quick and easy ordering, large selection, great prices

Date of experience: February 1, 2026

Quick easy order, Thanks
January 10, 2026
Previous review

Quick easy order, Thanks

Date of experience: December 31, 2025
New York
1 review
0 helpful votes
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Love Tire Rack
April 17, 2026

Always an excellent experience with Tire Rack. After years of ordering tires from Tire Rack I decided to try another company a few months ago and it was a complete disaster. Tire Rack is my only choice moving forward.

Date of experience: April 6, 2026
1 review
0 helpful votes
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Great communication, service and selection
April 17, 2026
Updated review

Have bought before and every time it was a very good experience. I had to send the tire to the dealership as my car was being worked on, but had an unfixable tire. Dealership wanted $292 to replace it and couldn't get this tire. So, I came to tire rack again and got the same price as last year.
The shipping took an extra day for some reason, but it was the transport company that delayed and not Tire Rack. Shipping was free, so wasn't a huge deal.

Date of experience: April 6, 2026

Easy to find my tire and navigate shipping
April 8, 2026
Previous review

Easy to find my tire and navigate shipping

Date of experience: March 28, 2026
Ohio
1 review
0 helpful votes
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I had no issues and I was able to select the exact tires i needed.

Date of experience: April 6, 2026
Utah
1 review
0 helpful votes
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Claims for Road Hazards
April 17, 2026

Absolutely the worst experience dealing with road hazard claims. I have to purchase again then wait almost 6 weeks to be refunded. I don't understand how it's customer convenient or even remotely progressive to force customers to repurchase then wait for compensation weeks later! The worst experience by far. Not to mention the tires purchased were highly rated and only turned out to be the weakest sidewalls ever known to tires. And I'm stuck with them unfortunately, learned my lesson for sure once I am able to I'm going back to in person purchasing, the absolute lack of empathy provided during my experience with purchasing tires online is disappointing

Date of experience: April 6, 2026
Elise B. — TireRack Rep
4 hours ago

Hi Daniel, thanks for reaching out. We’re sorry to hear about the damage to your tire. We want to make your road hazard claim as smooth as possible and will have reviewed and we will reach back out directly to you.

Kansas
1 review
0 helpful votes
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Tire Rack is the best.
April 17, 2026

Quality info, products, reviews. I've bought tires, brakes, suspension, wipers over 10+ years. The reviews have been accurate, the products well-priced, and the customer service outstanding.

Date of experience: April 6, 2026
Missouri
1 review
0 helpful votes
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Second Experience
April 16, 2026

I started replacing my own tires and really like the three options it gives me when I put in the rating of what I am looking for in the tire selector.

Date of experience: August 4, 2025
Rhode Island
1 review
0 helpful votes
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Easy ebsite
April 16, 2026

The experience was good just haven't received wheels yet

Date of experience: April 6, 2026
New York
1 review
0 helpful votes
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Great research tools for consumers
April 16, 2026
Updated review

Tire Rack has videos of professional tire testers who provide useful guidance on tire quality across various conditions. The results are key to making good decisions for the public which would be guessing blind without them. Invaluable!

Date of experience: April 6, 2026

Got the tires I had researched and purchased in just a few days at the best price I could find anywhere

Date of experience: November 1, 2023
California
1 review
0 helpful votes
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Great pricing, great service.
April 16, 2026
Updated review

Ordered on a Tuesday and received the tires on Wednesday. Pricing was very competitive and delivery was free, along with a two year road hazard protection plan.

Date of experience: April 6, 2026

Great prices, great reviews, good stock.
April 10, 2026
Previous review

I've been buying tires for my cars and trucks for 20 years with Tire Rack. Once I had a load range failure during installation and they overnighted a replacement tire to the garage.

Date of experience: April 2, 2025
Minnesota
1 review
0 helpful votes
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Great service
April 16, 2026

Have been using Tire Rack for 15 years or 3 vehicles. Pick up at distribution center is convenient, quick and easy. Never had an issue with product. Reviews and tests are very helpful.

Date of experience: April 6, 2026
Pennsylvania
1 review
0 helpful votes
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Great experience as always
April 16, 2026

I have been buying tires from Tire Rack for probably 40 years. Always a great experience, and their attention to detail is second to none.

Date of experience: April 6, 2026
New York
1 review
0 helpful votes
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Repeat customer
April 16, 2026

Good tire selection and product information nicely organized in a website easy to use. Shipped tires to my preferred installer - no problem

Date of experience: October 28, 2018
Pennsylvania
1 review
0 helpful votes
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Super easy to order.
April 16, 2026
Updated review

It is my 5th time ordering directly from Tirerack. Great experience. However, the mobile tire installation service is getting more and more expensive these days!

Date of experience: April 6, 2026

The installation cost skyrocked!
October 25, 2025
Previous review

This is my second time ordering from TireRack. I used to recommend my friends with mobile installation service, which I feel is great. But the 2nd time, the cost almost doubled. Tirerack should find more decent installers for mobile delivery and installation, rather than rely on random person.

Date of experience: October 1, 2025
Pennsylvania
1 review
0 helpful votes
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Always Check First!
April 16, 2026

Tire Rack is a great source of information that dealers and auto shops aren't able to provide in the same manner! Getting real world data from users and manufacturers is key when make the most informed decision. Also, being able to find and schedule installation is easier then ever.

Date of experience: April 6, 2026
Maryland
1 review
0 helpful votes
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Excellent ordering experience
April 16, 2026

Broad selection, useful compare feature, competitive pricing, convenient delivery to local installer. Overall, an excellent online ordering experience.

Date of experience: April 6, 2026
1 review
0 helpful votes
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Always a win!
April 16, 2026
Updated review

I use Tire Rack for all my Tire needs! Quick, dependable and priced right! Plus, in a pinch you can use a payment processor to get through if your budget is tight at the moment!

Date of experience: April 6, 2026

I recommend this!
April 7, 2026
Previous review

Excellent everytime! Thank you!

Date of experience: March 28, 2026
GB
1 review
0 helpful votes
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I always watch the Tire Rack tests and read all reviews before making my purchase decision, and I've never been disappointed with my choice. I have also (unfortunately) had to use the Road Hazard replacement insurance and the process was fast and easy. I use Tire Rack for my car, my wife's car, and both of my daughters' cars and I'll continue to do so!

Date of experience: April 6, 2026
New Jersey
1 review
0 helpful votes
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Easy to use website
April 16, 2026

Easy to use website and also a live chat option to answer any questions

Date of experience: April 6, 2026