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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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A great experience.Great prices strongly recommend you won't be disappointed
Great seller Great prices strongly recommend
Was easy to use and give options on where and price of installation
The process of choosing a tire and ordering was seamless. Tires arrived at the installer's shop on time and with no issues.
With my vehicles saved it makes the process of selecting tires quick & easy. They get delivered to me in 2 days. Can't beat the process or ease of use.
Always on time. Great customer service. Almost immediate responses.
I've been purchasing from Tire Rack (approximately 25 years) going back to when I resided in Indiana and drove to their site for installation. I especially like the testing that's done on the tires which allows me to view the results doing my own research. Whether I drive to their location or mount them in my garage I'm always extremely satisfied with the results.
It was impossible to have the roadside adapted to my new cell number and I had to pay out of pocket to have my tire repaired at a shop
From ordering to purchasing ran easy and smoothly. My previous installation in Pearl City, Hawaii was business like and expedient.
We have been buying tires from Tire Rack the last 10 years without any issues
This is my second time buying tires off Tire Rack in the past year and it is as quick and simple as possible. Order completed in 5 minutes and the tires will be shipped to my house in 2 days (and I live in the middle of nowhere where everything takes 2+ days).
I have bought every set of tires from Tire Rack for years and I recommend them to everyone. You get accurate information and reviews on tires unlike just taking the word of a salesperson.
My mother-in-law desperately needed new tires. We had them ship to a dealer where she lives... she just had to bring her car in and get the tires changed. We paid everything, she drove in and drove out with new tires.
Easy to navigate website, all specs and details listed, customer reviews are very helpful for buying decisions.
I love how clean, simple, and fast the process is.
Wrong fees and no response from customer service. State fee should be $1 per tire according to the information supplied by TR but was charged $5 per tire
Hi Allan, I’m truly sorry to hear about the confusion with the fees and a member of our team will be reaching out to you directly.
Good the tires showed up on time. 1 rebate was BS other then that all good
First time buyer, used a local installer all went as planned
Always a fan never saw Tire Rack as an install option, I couldn't beat that close out price
My most recent order was good. Order shipped in two deliveries which caused a delay
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Christine, thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience and understand how frustrating this must have been and a member of our team will be reaching out to you directly.