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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
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The User Interface is fantastic, the option of tires are varied, and the information regarding the tires (Like the tire rating charts) are very practically helpful. If ONLY I could nitpick, I would say two things. To have a more obvious, and dedicated tab, option in the shipping section for picking up the tires at a distribution center. And please continue having real people in customer service who are helpful, and experienced as opposed to having customer service be autommated. Other than that, keep at it guys! You're doing amazing work.
Needed tires are always available and shipment is always expedited next day to Central Florida if order early the day before.
Experience is always good. Very thorough site with product specifications. I appreciate being able to dial in what product I need based on the various component specifications.
Had to return the first set of tires due to high road noise. Tire rack replaced them without any issues. The installation process was also super smooth. Very satisfied with the overall results.
I have used Tire Rack many times. Both for personal and business. They have always made the process easy to order with extremely fast shipping.
Tire Rack has always been a very reliable source for tires. With great prices, I can have them delivered directly to my installer. No hassle!
Whether you know your vehicle or know your tire size, Tire Rack makes it easy to shop and compare and they offer assistance if needed. Far less hassle than the big tire stores especially when fitting something out of the ordinary, say putting a radial on a 1951 split rim tubed wheel. Or dealing with high tech AWD platforms that require matched tire diameters, tire shop says must replace all 4, TR offers shaving services so you can replace 1 and match tread depth to cover specific damage.
Have purchased from Tire Rack four times and great experience each time.
Not only is the selection above and beyond any other store but you can't beat the millions of data points used for each tire in their store. Combined with YouTube reviews and AI, the buying experience is excellent!
The reimbursement for road hazard process was unclear and it did not mention all the paperwork that was required. I have claims that has not been reimbursed in months because the process did not mention all paperwork required.
Always buy here and have shipped to me. My local mechanic does a swap for cheap, and the road hazard warranty through tire rack is excellent.
Everything on this website is easy to navigate, and it is hard to find better prices for tires on the internet. Representatives are very helpful in finding the right tires for your vehicle.
Tires were what was described, shopped fast and holding up well.
Have participated in Cash Back Rewards you offered, glad I was able to take advantage again this time. Need to make sure the tires DOT date are recent.
As a customer for 15 years, my experience with Tire Rack has been excellent. After purchasing and installing new tires, I decided to exchange the new ones (Michelin) for Pirellis's (the original tires I was replacing). The exchange agreement was seamless. Thank you Tire Rack!
It is always a pleasure working with the folks at the Tire Rack. You guys are the best! I've been ordering tires from you for 40 years and you haven't steered me wrong yet!
Called locally, shops couldn't find what i wanted in stock or in warehouses. Tirerack has them, and will ship to my home next day.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


Hi Francis, thanks for reaching out. We’re sorry to hear about the damage to your tire. We want to make your road hazard claim as smooth as possible and a member of our team will be reaching out to you directly.