Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of TireRack

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
grey stargrey stargrey stargrey stargrey star

TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,662
shipping
28,626
quality
29,186
This company responds to reviews on average within 1 day

Instant Feedback

528,036 reviews

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
Follow Guilherme R.
Unfollow Guilherme R.
Share Review
Report Review

Wonderful Experience
April 5, 2026

The User Interface is fantastic, the option of tires are varied, and the information regarding the tires (Like the tire rating charts) are very practically helpful. If ONLY I could nitpick, I would say two things. To have a more obvious, and dedicated tab, option in the shipping section for picking up the tires at a distribution center. And please continue having real people in customer service who are helpful, and experienced as opposed to having customer service be autommated. Other than that, keep at it guys! You're doing amazing work.

Date of experience: March 26, 2026
Florida
1 review
0 helpful votes
Follow richard g.
Unfollow richard g.
Share Review
Report Review

Quick Delivery
April 5, 2026

Needed tires are always available and shipment is always expedited next day to Central Florida if order early the day before.

Date of experience: March 26, 2026
District of Columbia
1 review
0 helpful votes
Follow Matthew D.
Unfollow Matthew D.
Share Review
Report Review

Experience is always good. Very thorough site with product specifications. I appreciate being able to dial in what product I need based on the various component specifications.

Date of experience: March 26, 2026
New York
1 review
0 helpful votes
Follow B J.
Unfollow B J.
Share Review
Report Review

Great experience
April 5, 2026

Had to return the first set of tires due to high road noise. Tire rack replaced them without any issues. The installation process was also super smooth. Very satisfied with the overall results.

Date of experience: June 9, 2018
Georgia
1 review
0 helpful votes
Follow David P.
Unfollow David P.
Share Review
Report Review

Great Service and Ease of Use!
April 5, 2026

I have used Tire Rack many times. Both for personal and business. They have always made the process easy to order with extremely fast shipping.

Date of experience: March 26, 2026
New Jersey
1 review
0 helpful votes
Follow Katherine L.
Unfollow Katherine L.
Share Review
Report Review

Very Reliable - Great Price
April 5, 2026

Tire Rack has always been a very reliable source for tires. With great prices, I can have them delivered directly to my installer. No hassle!

Date of experience: January 14, 2020
Massachusetts
1 review
0 helpful votes
Follow William G.
Unfollow William G.
Share Review
Report Review

Tire Rack, tires made easy
April 5, 2026

Whether you know your vehicle or know your tire size, Tire Rack makes it easy to shop and compare and they offer assistance if needed. Far less hassle than the big tire stores especially when fitting something out of the ordinary, say putting a radial on a 1951 split rim tubed wheel. Or dealing with high tech AWD platforms that require matched tire diameters, tire shop says must replace all 4, TR offers shaving services so you can replace 1 and match tread depth to cover specific damage.

Date of experience: March 26, 2026
New Hampshire
1 review
0 helpful votes
Follow David G.
Unfollow David G.
Share Review
Report Review

Easy
April 5, 2026

Super easy to choose wheels and tires, all needed specs

Date of experience: March 26, 2026
North Carolina
1 review
0 helpful votes
Follow William H.
Unfollow William H.
Share Review
Report Review

Great selection and prices.
April 5, 2026

Have purchased from Tire Rack four times and great experience each time.

Date of experience: March 26, 2026
Rhode Island
1 review
0 helpful votes
Follow damian h.
Unfollow damian h.
Share Review
Report Review

Love all of the real world data!
April 5, 2026

Not only is the selection above and beyond any other store but you can't beat the millions of data points used for each tire in their store. Combined with YouTube reviews and AI, the buying experience is excellent!

Date of experience: March 24, 2026
South Carolina
1 review
0 helpful votes
Follow Francis D.
Unfollow Francis D.
Share Review
Report Review

The road hazard reimbursement
April 5, 2026

The reimbursement for road hazard process was unclear and it did not mention all the paperwork that was required. I have claims that has not been reimbursed in months because the process did not mention all paperwork required.

Date of experience: March 25, 2026
Elise B. — TireRack Rep
14 hours ago

Hi Francis, thanks for reaching out. We’re sorry to hear about the damage to your tire. We want to make your road hazard claim as smooth as possible and a member of our team will be reaching out to you directly.

New York
1 review
0 helpful votes
Follow Andrew S.
Unfollow Andrew S.
Share Review
Report Review

Always a solid experience
April 5, 2026

Always buy here and have shipped to me. My local mechanic does a swap for cheap, and the road hazard warranty through tire rack is excellent.

Date of experience: March 25, 2026
Montana
1 review
0 helpful votes
Follow Ryder A.
Unfollow Ryder A.
Share Review
Report Review

Everything on this website is easy to navigate, and it is hard to find better prices for tires on the internet. Representatives are very helpful in finding the right tires for your vehicle.

Date of experience: March 25, 2026
Pennsylvania
1 review
0 helpful votes
Follow Russ B.
Unfollow Russ B.
Share Review
Report Review

Great tires! Fast shipping
April 4, 2026
Updated review

Tires were what was described, shopped fast and holding up well.

Date of experience: March 25, 2026

Quick and easy
December 1, 2025
Previous review

Quick and easy

Date of experience: November 20, 2025
Illinois
1 review
0 helpful votes
Follow Jocelyn L.
Unfollow Jocelyn L.
Share Review
Report Review

Have participated in Cash Back Rewards you offered, glad I was able to take advantage again this time. Need to make sure the tires DOT date are recent.

Date of experience: March 25, 2026
Illinois
2 reviews
0 helpful votes
Follow Ellen K.
Unfollow Ellen K.
Share Review
Report Review

Great Service and Expertise
April 4, 2026

As a customer for 15 years, my experience with Tire Rack has been excellent. After purchasing and installing new tires, I decided to exchange the new ones (Michelin) for Pirellis's (the original tires I was replacing). The exchange agreement was seamless. Thank you Tire Rack!

Date of experience: March 25, 2026
New York
1 review
0 helpful votes
Follow Molly S.
Unfollow Molly S.
Share Review
Report Review

Offer price matching
April 4, 2026

Chatted and called and could not get them to match prices.

Date of experience: March 25, 2026
New York
1 review
0 helpful votes
Follow joseph f.
Unfollow joseph f.
Share Review
Report Review

Ordered rims and tires everything mounted and balanced to my house in a couple days. Everything as expected. I have been using tire rack for all my vehicles since 2004

Date of experience: March 25, 2026
New Hampshire
1 review
0 helpful votes
Follow Arlington H.
Unfollow Arlington H.
Share Review
Report Review

Easy as always
April 4, 2026

It is always a pleasure working with the folks at the Tire Rack. You guys are the best! I've been ordering tires from you for 40 years and you haven't steered me wrong yet!

Date of experience: March 25, 2026
California
1 review
0 helpful votes
Follow Jesus S.
Unfollow Jesus S.
Share Review
Report Review

Quick Service
April 4, 2026

Called locally, shops couldn't find what i wanted in stock or in warehouses. Tirerack has them, and will ship to my home next day.

Date of experience: March 25, 2026