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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,246
value
28,647
shipping
28,611
quality
29,171
This company responds to reviews on average within 1 day

Instant Feedback

527,652 reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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Great Service
April 2, 2026
Updated review

I have always gotten great service from tire rack. This order will actually be to take advantage of their road hazard warranty so I hope it goes smoothly

Date of experience: March 23, 2026

Great Service
March 26, 2026
Previous review

I like the large selection and access to lots of reviews which help me decide on which model to buy

Date of experience: March 16, 2026
New York
1 review
0 helpful votes
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Mr.David
April 2, 2026

Great I ordered my tires and it came in the expected time I got it installed and it work out as I wanted it to.

Date of experience: March 23, 2026
New York
1 review
0 helpful votes
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Tire Rack
April 2, 2026

Bought many, many tires, etc for my collections during the years.

Date of experience: March 23, 2026
Virginia
1 review
0 helpful votes
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Very easy comparisons
April 2, 2026
Updated review

Finding the right tire and comparing tires of different types ws quick and easy ordering was easy too. I like the fact that TR also shows local stores which can install the tires.

Date of experience: March 23, 2026

Relatively easy
June 25, 2025
Previous review

Great service in picking tires - checkout could be a bit easier

Date of experience: June 15, 2025
Missouri
1 review
0 helpful votes
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Tire Rack is the best
April 2, 2026

Seriously, Tire Rack is the best. Incredible website to do research and super knowledgeable service reps when you have deeper questions. Plus great prices and specials.

Date of experience: March 23, 2026
Georgia
1 review
0 helpful votes
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Very good experience
April 2, 2026
Updated review

Fairly simple to order, prices were very good compared to other stores. Received product farily quickly.
So whole experience was very good. Thank you.

Date of experience: March 23, 2026

Good, fairly easy to maneuver
March 27, 2026
Previous review

Good, fairly easy to maneuver.

Date of experience: March 16, 2026
New Jersey
1 review
0 helpful votes
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Easy shopping and buying
April 2, 2026

I liked that there were no hidden costs until you checkout like other online tires. Discount Tire Direct was my tire shop for 15 years. I'm glad tirerack kept a lot of their shopping process.

Date of experience: March 23, 2026
Arkansas
1 review
0 helpful votes
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Reasonable prices, Super-Fast delivery
April 2, 2026
Updated review

I was pleasantly surprised how quickly I received my tires. Very competitive price on BFGs. Would do business with them again.

Date of experience: March 23, 2026

Pretty easy site to use.
March 24, 2026
Previous review

Ordered some BFGs for our Ram 2500. Good tires.

Date of experience: March 14, 2026
2 reviews
0 helpful votes
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Great deal, easy process
April 2, 2026
Updated review

I had just walked out of a Pep boys where they tried to nickel and dime me over TPMS sensors, and I went on Tire rack and found an awesome deal for my truck. The whole process was seem less, will definitely be using Tire Rack in the future!

Date of experience: March 23, 2026

Found a great deal
March 26, 2026
Previous review

Found a great deal

Date of experience: March 16, 2026
Texas
1 review
0 helpful votes
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Lots of different options to choose from. I was able to differentiate between different tire sizes and rims for my vehicle easily.

Date of experience: March 23, 2026
North Carolina
1 review
0 helpful votes
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Once I've already ordered tires for a car, it would be nice if the site could easily show me highly rated and low priced tires for that car.

Date of experience: March 23, 2026
Elise B. — TireRack Rep
5 hours ago

Thank you, Tatiana, for sharing your thoughtful feedback. We’re continually working to improve the website’s ease of use, and suggestions like yours help us prioritize convenient, cost-savvy features. We appreciate your support and hope to exceed your expectations on your next visit.

Virginia
1 review
0 helpful votes
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A Great Process
April 2, 2026

I've been ordering tires and wheels from Tire Rack since the 1990's. It was a cutting-edge site then and is even better now. No other online supplier does it better, including speed of delivery and installation.

Date of experience: July 28, 1999
Arizona
1 review
0 helpful votes
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Please stop treating your customers like idiots. Just because it doesn't fit my car doesn't mean I don't want to look at the specs of a wheel or tire.

Date of experience: March 22, 2026
Georgia
1 review
0 helpful votes
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Great service.
April 2, 2026

I bought 2 tires from Tire Rack and a year later I got a screw in one of them. I made a road hazard claim and had no problems getting compensated for the tire.

Date of experience: November 24, 2025
Washington
1 review
0 helpful votes
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Easy ordering
April 2, 2026

Always easy website to order tires and who doesn't love the free shipping.

Date of experience: March 22, 2026
New York
1 review
0 helpful votes
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I ordered a set of mounted snow tires on new steel rims. They shipped well packaged, balanced, and the whole process was easy. They fit the car just as they were supposed to, and the ride is great.

Date of experience: November 25, 2025
New Jersey
1 review
0 helpful votes
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They're great
April 2, 2026

Shopping is so much easier with tirerack. The estimates they give for your chosen tire shop is on point. The tires they ship you aren't old stock.

Date of experience: January 22, 2022
Pennsylvania
1 review
0 helpful votes
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Always good service
April 1, 2026

I have used tire rack for my past few sets of tires. I appreciate the ease of navigating the website, and the up-front info such as if/when the tires i have selected are 'old stock'.

Date of experience: March 22, 2026
California
1 review
0 helpful votes
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Good options for tires
April 1, 2026

Great shopping experience for those who are looking to browse options for tires due to specialty sizing and or suspension modifications.

Date of experience: March 22, 2026
Maryland
1 review
0 helpful votes
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Easy Peasy
April 1, 2026

Same as today. Easy to pin point the exact tire with all the options you guys offer.

Date of experience: March 22, 2026