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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
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I have always gotten great service from tire rack. This order will actually be to take advantage of their road hazard warranty so I hope it goes smoothly
I like the large selection and access to lots of reviews which help me decide on which model to buy
Finding the right tire and comparing tires of different types ws quick and easy ordering was easy too. I like the fact that TR also shows local stores which can install the tires.
Great service in picking tires - checkout could be a bit easier
Seriously, Tire Rack is the best. Incredible website to do research and super knowledgeable service reps when you have deeper questions. Plus great prices and specials.
Fairly simple to order, prices were very good compared to other stores. Received product farily quickly.
So whole experience was very good. Thank you.
I liked that there were no hidden costs until you checkout like other online tires. Discount Tire Direct was my tire shop for 15 years. I'm glad tirerack kept a lot of their shopping process.
I was pleasantly surprised how quickly I received my tires. Very competitive price on BFGs. Would do business with them again.
Ordered some BFGs for our Ram 2500. Good tires.
I had just walked out of a Pep boys where they tried to nickel and dime me over TPMS sensors, and I went on Tire rack and found an awesome deal for my truck. The whole process was seem less, will definitely be using Tire Rack in the future!
Lots of different options to choose from. I was able to differentiate between different tire sizes and rims for my vehicle easily.
Once I've already ordered tires for a car, it would be nice if the site could easily show me highly rated and low priced tires for that car.
I've been ordering tires and wheels from Tire Rack since the 1990's. It was a cutting-edge site then and is even better now. No other online supplier does it better, including speed of delivery and installation.
Please stop treating your customers like idiots. Just because it doesn't fit my car doesn't mean I don't want to look at the specs of a wheel or tire.
I bought 2 tires from Tire Rack and a year later I got a screw in one of them. I made a road hazard claim and had no problems getting compensated for the tire.
Always easy website to order tires and who doesn't love the free shipping.
I ordered a set of mounted snow tires on new steel rims. They shipped well packaged, balanced, and the whole process was easy. They fit the car just as they were supposed to, and the ride is great.
Shopping is so much easier with tirerack. The estimates they give for your chosen tire shop is on point. The tires they ship you aren't old stock.
I have used tire rack for my past few sets of tires. I appreciate the ease of navigating the website, and the up-front info such as if/when the tires i have selected are 'old stock'.
Great shopping experience for those who are looking to browse options for tires due to specialty sizing and or suspension modifications.
Same as today. Easy to pin point the exact tire with all the options you guys offer.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


Thank you, Tatiana, for sharing your thoughtful feedback. We’re continually working to improve the website’s ease of use, and suggestions like yours help us prioritize convenient, cost-savvy features. We appreciate your support and hope to exceed your expectations on your next visit.