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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
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Ordered from Tire Rack with instructions for them to be sent to Firestone for installation. Received in 2 days, set up install appointment for 2 days later. Install went well and tires are exactly what I wanted.
Have been buying tires and wheels from Tire Rack for the past several decades. Never a single disappointment!
Online service was great and receive my tires on time for install. Keep up the great work appreciate the help. Continental ties is the best to use.
Got a screw in the shoulder of the tire, the locak Sams Club refused to plug it. Filed a warranty claim with TR and was quickly approved for replacement.
This service and the great prices keep me coming back
It was simple, I entered my vehicle info, found my tire size, selected my favorites, compared, selected what I wanted and had them shipped to my local installer that I trust. It doesn't get any easier than that
Always great. I needed a hub cap for rims that I purchased a few years ago. I was just hoping to find one... Tire Rack replaced it for free!
Great experience easy to shop and purchase price is competitive
Tires come with a red and yellow dot to assist in balancing. On my other vehicle a 22 Tacoma one of the wheels has 2 full rows of weights i feel that was excessive.
Have been ordering Tires and wheels from Tirerack for years. Always had what I needed, quick ship, never a problem. Have recommended to family and friends alike.
This is not my first experience, nor will it be my last. Marcos helped answer some questions and said he would watch my order to make sure it goes as planned. Thank you again for your help!
Easy to select a replacement tire since all details were available. Easy in and easy out. Beats going to a store and waiting hours to be serviced.
Good prices, shipped quickly. I really appreciate the simplicity of their tire selector feature and the fact they independently evaluate tires and have customer reviews.
Always very informative, helpful and accurate. Have never had an issue.
Have ordered tires before. No hassle, and tires arrived on time in excellent condition, and at less cost than any local tire shop. Tire Rack is my go to store for all my tire needs.
Easy selection, great prices, great installation options - everything as expected. The reviews are honest and choosing the best reviewed tires ended in a stellar driving experience.
Not sure why Tire companies have chosen not to manufacture performance tiers in the 205-40-16 size. I won't complain though. I've used the Nitto NeoGen tires in the past and these should work fine. I've been a TireRack customer for many years and I'm always satisfied with the service and product selection.
Always outstanding customer service. Products are shipped and delivered in a timely manner.
Neal and team are always very helpful in getting me the info I need to purchase tires, return tires when I order the wrong size or access my warranty.
For the volume of business tire rack must do on their website I am still surprised that the website is so clumsy. I had to restart my order twice, the site will let you go down a dead end alley. Example, you cant select a tire rack store unless you enter the vehicle info. I had to delete my order and restart. The whole thing looks like it was built using pre-configured module blocks.
First time I bought tires there was a gift card if you bought a set. I see it again this time, it being my second buying tires; my only concern is the fine print, make the text for the submission of the form and invoice larger.
I have always gotten great service from tire rack. This order will actually be to take advantage of their road hazard warranty so I hope it goes smoothly
I like the large selection and access to lots of reviews which help me decide on which model to buy
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


Hi David, thank you for sharing your feedback with us. We always want your experience to be smooth, and we’ll be sure to pass this along to our team. Insights like yours help us improve, and we truly appreciate you taking the time to let us know. Thank you for sticking with us.